Very easy to navigate. And once the loan payment is received, a new loan is available immediately.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went here to do western union. The ladies in there are very professional and welcoming. Would recommend their services.
Company replied
Did a loan yesterday, was in and out in less than 30 minutes. Definitely came in handy and the customer service was very good.
Company replied
The staff was very helpful. The process was very quick. And the option of direct deposit is really helpful.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
5760 S. Merriman Rd., 48184, Wayne, MI, United States
- 734-722-8695
4.7
Excellent
39 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent prompt and courteous customer…
Excellent prompt and courteous customer service
I rate this location with a five star review
May 7, 2021
Reply from Advance America - Wayne - 5760 S. Merriman Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Peggy did a great job
Peggy did a great job, very professional, kind, and courteous but i don't agree with the companies funding policy but I know this will be the last time I will use this service because of this
March 9, 2021
Reply from Advance America - Wayne - 5760 S. Merriman Rd.
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
Reply from Advance America - Wayne - 5760 S. Merriman Rd.
Thank you for your response and comments regarding our services. We appreciate your business!
It will take time getting used to the…
It will take time getting used to the new system but all over all when very good
July 4, 2020
Unprompted review
Reply from Advance America - Wayne - 5760 S. Merriman Rd.
Your business is important to us, thank you for your comment!
Polite helpful friendly
May 31, 2020
Unprompted review
Reply from Advance America - Wayne - 5760 S. Merriman Rd.
Your business is important to us, thank you for your response!
Very friendly and great customer…
Very friendly and great customer service!
April 9, 2020
Unprompted review
Reply from Advance America - Wayne - 5760 S. Merriman Rd.
Your business is important to us, thank you for your response!
Thanks fir your service I enjoy doing…
Thanks fir your service I enjoy doing business with y'all
March 7, 2020
Unprompted review
Nice personnel working there.
February 3, 2020
Unprompted review
Easy and convenient
December 4, 2019
Unprompted review
The Advance America office I visit the…
The Advance America office I visit the employees are friendly and helpful they treat me with respect and they all ways make sure I'm 100 percent satisfied very good people at this location
November 18, 2019
Unprompted review
You guys are awesome
November 17, 2019
Unprompted review
my name is not Jacqueline
my name is not Jacqueline, they say they got rid of that fake person, Idk, if it came today to review as Hi Jacquelyn, its not me and I never used this service before the other day.
November 6, 2019
Unprompted review
Good customer service
Good customer service, explan everything well made me feel very comfortable doing our transactions.
August 8, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.