From the 1st I applied for a cash advance. The application was straightforward. The staff was very helpful and friendly. Explained the process to me and answered all my questions. Now when you wa... See more
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Staff are always professional,kind and efficient! They make borrowing money when you're in a pinch a very pleasant experience!! Shout out to Heather who helped me recently at W.D.M. store 😊
Company replied
Advance America is a great place to go get a payday loan no hassles its fast easy and the employee is awesome she make you comfortable with her services I will refer them to everyone....thanks Advance... See more
Company replied
The patience she should with me seeing as my phone died and how very helpful she was alone deserves a 5 star review
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1821 22nd St., Ste. 104, 50266, West Des Moines, IA, United States
- 515-440-3016
4.7
Excellent
67 reviews
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Advance America payday loans
From the 1st I applied for a cash advance. The application was straightforward. The staff was very helpful and friendly. Explained the process to me and answered all my questions.
Now when you want another cash advance. Just go in and set up your account. Then fill out the amount you would like. When your approved the money will be transferred into your checking account.
August 7, 2026
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your response and comments regarding our services. We appreciate your business!
Really easy online ,they come in handy…
Really easy online ,they come in handy when you need money
July 23, 2026
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Was able to easily apply online
Was able to easily apply online, had the money the next morning
May 27, 2026
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your response and comments regarding our services. We appreciate your business!
It was easy to appt and didn’t take…
It was easy to appt and didn’t take long to get approved
March 15, 2026
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I love Advanced America i love that I…
I love Advanced America i love that I can do it on the internet
March 5, 2026
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
We're happy to hear that you love the convenience of using our online services! Thank you for taking the time to share your positive experience with us.
I wanted to move the due date up a day
I wanted to move the due date up a day. Still early. Had trouble with bank on honor of settlements. I wanted to pay with debit card I still need to beat the clock to do that. Aside from that the system works fine! Deposits are prompt as requested. Staff is friendly though information about end of day withdrawal was inaccurate the loan comes out first of day.
December 3, 2025
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your response and comments regarding our services. We appreciate your business!
Heather did an amazing job
Heather did an amazing job! Great experience for my first time.
December 23, 2025
Unprompted review
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
We're glad you had a great first experience! It's wonderful to hear that you were impressed. Thank you for sharing your positive feedback with us.
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
We're happy to hear that our services were helpful, especially for those without traditional bank access. Thank you for your positive feedback; we appreciate it!
Always extremely friendly and helpful…
Always extremely friendly and helpful making transaction quick and simple
Really Appreciate that.
May 30, 2025
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
We're happy to hear that our team's friendliness and efficiency made your transaction quick and simple! We really appreciate your positive feedback and thank you for sharing.
It’s a scam
It’s a scam. They told me I could get 450 after I paid the first loan and when I tried online I only got 100 lmfao this place is a joke
May 30, 2025
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at (888) 479-2026. Thank you.
Carla ia amazing and very…
Carla ia amazing and very knowledgable.....I assure she won't let you down
January 24, 2025
Unprompted review
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
We're thrilled to hear about your positive experience! It's wonderful to know that you found Carla to be so knowledgeable and helpful. We appreciate you taking the time to share your feedback.
The time it took to deposit the money in my account was quick enough.
Easy to apply for loan on line and it takes short time to deposit the money in my bank account.
December 4, 2024
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Front desk customer service
Going there I had a great experience and I would let anyone recommend here. This location has excellent worker.
June 29, 2024
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Would recommend to anyone
Would recommend to anyone. Staff were very helpful and the process was quick!
April 18, 2024
Unprompted review
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America is a great place to go…
Advance America is a great place to go get a payday loan no hassles its fast easy and the employee is awesome she make you comfortable with her services I will refer them to everyone....thanks Advance America my bills is all paid thanks to you.
April 12, 2024
Unprompted review
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very good service
January 6, 2024
Unprompted review
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The patience she should with me seeing…
The patience she should with me seeing as my phone died and how very helpful she was alone deserves a 5 star review
December 1, 2023
Reply from Advance America - West Des Moines - 1821 22nd St., Ste. 104
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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