You guys are the best very companionate in understanding customers situations. Service is fast and you are in and out when paying your payday loan.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
You guys are the best very companionate in understanding customers situations. Service is fast and you are in and out when paying your payday loan.
Company replied
Advance America never lets me down. They give me a special type of piece-of-mind, knowing they'll be there for me when nobody else will. Thanks!
Company replied
I have been a customer for many years now, whether I need it or not. Advance America has helped me during hard times and it has been much appreciated. I go to the West Sacramento Store on Jefferson Bl... See more
Company replied
I recommend this place if your in a pinch and need extra $. The manager at the West Sacramento location is very nice , and friendly . She will help you and is very friendly . I give them a 5 star for... See more
Company replied
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
900 Jefferson Blvd., Ste. 120, 95691, West Sacramento, CA, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You guys are the best very companionate in understanding customers situations. Service is fast and you are in and out when paying your payday loan.

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120
Advance America never lets me down. They give me a special type of piece-of-mind, knowing they'll be there for me when nobody else will. Thanks!

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120
Great customer service

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120
I recommend this place if your in a pinch and need extra $. The manager at the West Sacramento location is very nice , and friendly . She will help you and is very friendly . I give them a 5 star for best customer service snd the store is always clean

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120
As much as I like coming personally to get the payment done. It’s so rewarding to be greeted with such pats during warm reflection on how I am doing. Thank you for a great smile and thank you for coming

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120
I have been a customer for many years now, whether I need it or not. Advance America has helped me during hard times and it has been much appreciated. I go to the West Sacramento Store on Jefferson Blvd. Charlcie (not sure of the spelling) always welcomes me as a friend would welcome another friend. Again, much appreciate her and her discretion. Thank you for being there when I needed it.

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120
Staff was very helpful with the computer information. Enabling me to complete things in a quick manner.

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120
Well I dealt with a rep from corp over the phone with an online issue and they helped me out but at last minute decided to run to my local AA before they closed and as usual Charlsea was awesome. I've always had great service.

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120
I’m so pleased with the service I receive each and every visit. The staff is knowledgeable and my visits are fast and efficient. The new electronic system is the best around.

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120
The lady's that work I'm West sac r very kind helpful beautiful and super customer service...thanks...DC

Reply from Advance America - West Sacramento - 900 Jefferson Blvd., Ste. 120
The staff is always friendly and professional. On my last visit I was given instructions on their new computer systems. The new system allows staff to eliminate most of the paperwork since everything is done electronically. And once you are an established customer, you don’t need to come to the office with cash to pay off your loan. It is automatically debited from your bank account. Thank you Advance America for making everything easier for everyone.
Very helpful staff.
Quick and leave with cash in hand.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.