Spoke with two employees. One over the phone and one in person and they were both fantastic. So many business have forgotten what customer service is and how to make people feel welcomed and comfortab... See more
Company replied
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Spoke with two employees. One over the phone and one in person and they were both fantastic. So many business have forgotten what customer service is and how to make people feel welcomed and comfortab... See more
Company replied
Advance America saved me from a very rough few weeks. I had several bills and very few funds. Michelle and Jamie worked with me and did everything in their power to help. I usually avoid loans because... See more
Company replied
They both are really sweet lady’s, very nice an helpful, my daughter loves goin there an seeing them.
Company replied
I feel comfortable when I walk through the doors. The ladies go through the process with me even though I've done it several times, and they are patience with me. I like that.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3 North Bloomfield Rd., 40391, Winchester, KY, United States
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Reply from Advance America - Winchester - 3 North Bloomfield Rd.
Very well informed personal and will work with their clients

Reply from Advance America - Winchester - 3 North Bloomfield Rd.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
Advance America saved me from a very rough few weeks. I had several bills and very few funds. Michelle and Jamie worked with me and did everything in their power to help. I usually avoid loans because every other business I have been to treated me like I was an inconvenience to them and automatically would not help me. These ladies actually understood and WANTED to help. I hope they know how much I appreciate everything they did for my little family!

Reply from Advance America - Winchester - 3 North Bloomfield Rd.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
Everything was explained to me to were I could understand.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
the staff are friendly and knowledgable.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
The staff here in Winchester KY are so nice and friendly.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
Spoke with two employees. One over the phone and one in person and they were both fantastic. So many business have forgotten what customer service is and how to make people feel welcomed and comfortable but these two ladies knocked it out of the park. The employee I spoke with in person explained the entire process to me in ways I could easily understand. I did not feel rushed and feel like she honestly took the time to help me even when a issued occured. I will 100% recommend this location to anyone who is needing this service.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
Jamie was very helpful. This was my first time there. Totally confused with the whole process, she took the time to explain

Reply from Advance America - Winchester - 3 North Bloomfield Rd.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
I feel comfortable when I walk through the doors. The ladies go through the process with me even though I've done it several times, and they are patience with me. I like that.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
I enjoy going into our Advance America. Employes are so helpful and very nice

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
They both are really sweet lady’s, very nice an helpful, my daughter loves goin there an seeing them.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
I love going to see these ladies. They are wonderful. I have no problems at all when I go in. They go above and beyond.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
The employees are very friendly and helpful! I would recommend them to anyone.

Reply from Advance America - Winchester - 3 North Bloomfield Rd.
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