From the very start, i have had the most detailed & transparent customer service! I actually called out of curiosity but not wanting to stay on the phone. Daniel Owens was incredible to work with. It'... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 28% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam was great talking me through everything! He took his time and made sure I understood what would happen.
Melissa was very helpful in explaining everything so I felt comfortable to make my decision. I look forward to becoming debt free and not leave a mess for my family.
I would still like to make payments on my debt instead of waiting months and watching my credit score take a hit
Customer Service is outstanding. They are patient
and explain things thoroughly. They give you a peace of mind to a stressful situation.
All of the reps and information given was helpful and clear. Kyle was very patient with me and the experience of applying for this agreement was positive.
My review was good he went step by step and im grateful to be getting the help I need being a single parent and paying everything out of my pocket.
Answered all my questions. And I have a law firm behind me as well.
I have just enrolled with Americor and was extremely pleased with the experience. JAVIER was endlessly patient with me....made me feel safe, not judged, and protected. At my age and in my situation, I finally have a ray of hope and look forward to being able to sleep at night. Thank you!
I have only started the process but I have found everyone courteous and extremely professional.
I like this frim hear so many gd things about this place helping so many people in debts including my self cant wait till iam all pay off tx u advantage
I am going to be honest here and start from the beginning. For what ever reason I started seeing ads for this company as well as other dept management companies. I looked into several most said my dept was too small plus I already had it under control. However this company called me and kept me on the phone for like 2 hours and I felt pushed into signing up before I even looked into the company or if they were right for me. Again keep in mind I have my dept under control in fact it went down 1000 from the time I talked to them to the time I canceled ( which was only a week and few days) with them and that was not with their help that was on my own, and things that were set up before talking to them. Again I felt pushed into signing up without really looking into what this company actually does I slowly learned after I was pushed into signing up. Also there were a few times I was given the wrong info and found out later what the real answer to my question was. It is possible that I was misunderstood on my questions and concerns, that can happen, maybe I asked wrong or was not using the proper terminology. And maybe the pushing was an act of concern for me and wanted to help me out so maybe they had my best interest in mind and it is possible that is what it was. I also need to say that if you do have dept and are struggling to make payments and even missed payments several times this company maybe right for you but it was not right for me in fact this will just make things worse for me. First I would have to turn off all auto payments and that for 2 of the accounts caused the APR to go up and some fees that were not there before would be added. Anyway like I said I have canceled and the process to do so was easy and the guy I talked to was understanding, Although I felt like I may have been a bit rude to him and for that I apologize.
Alina Cass was great during the whole process. She was outstanding.
The staff (Paul .M ) was so explanatory enough, and the objective of the company is fantastic for me as a client. Thank you all.
The company is very honest and does not have any hidden agendas so far. I have talked to people who explained the process very clearly and thoroughly.
The customer service has been wonderful. They made this process so easy!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.