Advantage Gold Reviews 1,906

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, making the process of investing in precious metals straightforward and educational. Many highlight the exceptional customer service, noting that representatives take the time to listen, explain details clearly, and build trust, which is particularly valued when making financial decisions. The overall service is described as excellent, with a smooth and easy user experience from start to finish. However, some people were dissatisfied with certain aspects of their experience, specifically regarding the types of products recommended. A few customers mentioned being sold "specialty" or "proprietary" coins that were not legal tender, despite expressing a desire for real currency. There were also instances where customers felt that the company's recommendations were not in their best interest, and attempts to resolve these issues with management were unsuccessful. Additionally, some reviewers noted a lack of communication when their account executive left the company, leading to a feeling of being uninformed and unassisted.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and knowledge of... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the quick service,... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their gold and silver... See more

User experience

Users describe positive interactions with user experience. Many customers found the process extremely easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard was very thorough and patient in guiding me through the key points in adding precious metals into an IRA. He explained the types of metals (and necessary quality) that can be held , the differ... See more

Rated 5 out of 5 stars

I sent an email inquiring about selling my US silver coins held in an IRA account. I got a very promp responsive email with a phone number to call. Representative Jared Franco was very professional an... See more

Rated 5 out of 5 stars

Wow the Advantage Gold team was fantastic. Marcus Watts and Marc Neal were very thorough and truly took the time to explain everything and walk me through the process of setting up my Precious medals... See more

Rated 5 out of 5 stars

Richard made our experience great! He is a wealth of knowledge and was eager to share his knowledge with us even though we didn't make a huge investment. I feel certain that he treated us the same w... See more


Company details

  1. Gold Dealer
  2. Investment Service

Written by the company

At Advantage Gold, we take pride in being a leading gold IRA company. Our experts have helped thousands secure their retirements through gold IRA rollovers, buying gold online, and gold investing.

Advantage Gold

Written by the company

Voted #1 Trusted Gold IRA Company Three Years in a Row

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Patient & persistent

Marc has been very patient & persistent in dealing with my indecisiveness all the while trying to educate me in a subject matter that was new to me. I was definitely being pushed out of my comfort zone, but he kept touching base with me until I made a decision about my investment. He walked me through every step in my purchase. It was super simple on my end!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

New investor in gold IRA

I was a new investor looking to establish a precious metals IRA. Tyler Barchenger led me through the whole process and provided me with insightful information regarding the best choices for establishing a diverse precious metals portfolio that would meet my investment goals. I never felt pressured to make any decisions with his company. He provided me with a follow-up to inform me of the progress of the purchase and the delivery of the coins to the custodian. I am very satisfied with the service I received from Advantage Gold

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

The process was super easy

The process was super easy. Ashley and Ian did an excellent job communicating each of the steps and answering any questions i had. First time buying gold and look forward to my next purchase.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

I recently interacted with Wayne…

I recently interacted with Wayne Wallace to gather information , and I must say, I was thoroughly impressed with the quality of the information provided. The representative was knowledgeable and attentive, answering all my questions with clarity and precision.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Jose review

Jose Soto always makes time for me when I have questions. He is patient with my lack of knowledge and has provided resources to help as well. He is personable and caring as well as knowledgeable about gold products.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Best investment metal company

I have worked with Advantage Gold over the past year, on three different occasions, and had a fantastic experience each time! They are extremely knowledgeable regarding metals and very pleasant to work with. I would highly recommend!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

A Pleasure Doing Business with Advantage Gold

My husband Michael and I have done business with Advantage Gold for about 5 years, and we are extremely happy with the level of service we consistently receive. Our representative, Richard Scardina, has always been professional, and we appreciate his prompt response to our inquiries. It really is a pleasure doing business with Advantage Gold.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Why I choose to work with Advantage Gold

I have been doing business with Advantage Gold for the past few years - probably 4 or 5 years. I have also done business with other precious metals companies over the past 20 years as well. Advantage Gold has become my precious metals company of choice.
My representative, Richard Scardina, is always available to answer my questions and returns my inquiries promptly. I never feel rushed when speaking with Richard; he makes me feel as if I was one of his most important customers. It is not only Richard; the entire staff I have dealt with at Advantage Gold has been professional and welcoming. I t is a pleasure to work with Advantage Gold.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Working with Blake has been a wonderful…


Working with Blake has been a wonderful experience. After the first conversation, I felt I was talking with a true friend. He is
a ton of positive adjectives... professional, knowledgeable, honest, transparent, caring, patient, personable, kind, dedicated, true to his word, understanding, and much more. I had no idea how to go about investing in metals and was hesitant to even do it. Every call was an education where all my questions were fully answered. The actual process was made very simple thanks to Blake and who he is.
The delivery was fast and secure, making me very happy with the whole experience.
If anyone needs a fully qualified and genuine guide through the unknown path of metal investment, Blake and Advantage Gold are the team to go to.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

After speaking with Jose

After speaking with Jose, I felt comfortable for having transferred funds to Advantage Gold. He was very patient with me with his explanations very understandable and professional. I would recommend Advantage Gold to anyone looking to make an investment in gold or silver.
Thank you,

C. M. Carter
Upstate New York

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Expert Guidance from Advantage Gold

I recently had the pleasure of working with Advantage Gold, and I couldn't be happier with the experience. The staff were incredibly helpful, providing excellent advice on which metals to liquidate, and the amounts tailored to my current needs. The entire process was seamless and hassle-free. They handled all the paperwork quickly and efficiently, so I didn't have to worry about filling in my custodian's forms. I highly recommend Advantage Gold for anyone looking to make informed and easy investments!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience from the start

Great experience from the start.
Brad stayed in communication with me through the whole process. Explained each step and answered all my questions. He also helped me understand precious metals a lot better than I did.

Thanks Brad.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

I wanted to get more assets into…

I wanted to get more assets into something besides paper/stock. I was referred to Adam by a friend and am absolutely satisfied with the way Adam has handled my account.

October 16, 2024
Unprompted review

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