Advantage Gold Reviews 1,906

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, making the process of investing in precious metals straightforward and educational. Many highlight the exceptional customer service, noting that representatives take the time to listen, explain details clearly, and build trust, which is particularly valued when making financial decisions. The overall service is described as excellent, with a smooth and easy user experience from start to finish. However, some people were dissatisfied with certain aspects of their experience, specifically regarding the types of products recommended. A few customers mentioned being sold "specialty" or "proprietary" coins that were not legal tender, despite expressing a desire for real currency. There were also instances where customers felt that the company's recommendations were not in their best interest, and attempts to resolve these issues with management were unsuccessful. Additionally, some reviewers noted a lack of communication when their account executive left the company, leading to a feeling of being uninformed and unassisted.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and knowledge of... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the quick service,... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their gold and silver... See more

User experience

Users describe positive interactions with user experience. Many customers found the process extremely easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard was very thorough and patient in guiding me through the key points in adding precious metals into an IRA. He explained the types of metals (and necessary quality) that can be held , the differ... See more

Rated 5 out of 5 stars

I sent an email inquiring about selling my US silver coins held in an IRA account. I got a very promp responsive email with a phone number to call. Representative Jared Franco was very professional an... See more

Rated 5 out of 5 stars

Wow the Advantage Gold team was fantastic. Marcus Watts and Marc Neal were very thorough and truly took the time to explain everything and walk me through the process of setting up my Precious medals... See more

Rated 5 out of 5 stars

Richard made our experience great! He is a wealth of knowledge and was eager to share his knowledge with us even though we didn't make a huge investment. I feel certain that he treated us the same w... See more


Company details

  1. Gold Dealer
  2. Investment Service

Written by the company

At Advantage Gold, we take pride in being a leading gold IRA company. Our experts have helped thousands secure their retirements through gold IRA rollovers, buying gold online, and gold investing.

Advantage Gold

Written by the company

Voted #1 Trusted Gold IRA Company Three Years in a Row

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Richard was wonderful!

Richard made our experience great! He is a wealth of knowledge and was eager to share his knowledge with us even though we didn't make a huge investment. I feel certain that he treated us the same way he treats his multimillion-dollar clients and that speaks volumes. God led us to the best precious metals advisor and the best precious metals company.

Jeff and Renee Y

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Expertise with Advantage Gold

My experience with Advantage Gold has been exceptional. I spoke with Brad Lipton, who is incredibly knowledgeable, patient, and genuine — someone who truly takes the time to listen and explain things clearly. Brad’s friendly and down-to-earth approach instantly puts you at ease and builds trust, which is so important when making financial decisions. It’s rare these days to find someone who combines professionalism with such genuine care for their clients. His customer service is top-notch, and I can’t recommend him and the Advantage Gold team highly enough.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Advantage Gold Experience

Justin and Richard have been a joy to work with over the past several years. They make sure I understand the process, and what I'm investing in.
This is a great company to invest in metals with!!
Thank you guys so much!!!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and honest

I sent an email inquiring about selling my US silver coins held in an IRA account. I got a very promp responsive email with a phone number to call. Representative Jared Franco was very professional and frank. He did not try to dissuade me from my intention to check the prices offered by other buyers. I was very impressed and can wholeheartedly recommend them.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

My Experience

Been working with Adam now for two different trades and I have to say that Adam has really been great to work with. Service has been outstanding and I have been very pleased with both Adam and Advantage Gold

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Richard was very helpful

Richard was very helpful. Extremely knowledgeable, provided excellent customer service and timely in responding. I was very appreciative of the entire process with Richard. Thank You.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

No Doubt the best customer service

Had an issue with delivery of my latest delivery which was the 5th purchase. No issues with others and as it turns out this delivery was received and forgotten about believe it or not. The investigation came back as metals where delivered but at my word that I didn't have Richard at Advantage Gold was prepared to move forward with there insurance guarantee to replace my order. I'm glad I was able to locate my coins and it was a misplacement on my part. Outstanding level of commitment to take care of me as a repeat customer. I Highly recommend Advantage Gold hands down and you cant go wrong with choosing them.

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

silver purchased from Richard

I became an Advantage Gold customer about ten years ago. My experience only gets better each time I order precious medals.The relationship is pleasantly personal as well as professional, I look to you for answers as I am a lay person and am constantly learning at Advantage Gold, I always look forward to my next acquisition with you and hope thar will be soon.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

I've known Adam for the past 4+ years

I've known Adam for the past 4+ years. He helped me with the original purchase from Advantage Gold. He is very knowledgeable and helpful. Our transactions are done with minimal effort on my part. I appreciate his patience and the help he offers.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Dane is great

Dane is great! He was extremely prompt in contacting me when I reached out via email. Once we were on the call he was very informative as to the process and what needed to be done. He also was very reassuring when I stated my concerns as to how I wanted to invest pending funds that I am expecting. I am so glad to have Dane as my agent/contact.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Richard is an excellent precious metals IRA guide

Richard was very thorough and patient in guiding me through the key points in adding precious metals into an IRA. He explained the types of metals (and necessary quality) that can be held , the difference between a generic and a non generic coins and answered all my questions. His instruction was excellent as he led me through the process. Very easy process from start to finish.

September 4, 2025
Unprompted review

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