Adventure 001 Reviews 1,997

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, professionalism, and helpfulness, making every interaction pleasant. The overall service is frequently described as excellent, with many highlighting the smooth and exciting user experience, particularly during flights. Reviewers also appreciate the fantastic locations and the informative nature of the pilots and ground crew. However, some customers experienced issues with the booking process, citing difficulties in securing suitable dates, unexpected cancellations, and the need for upgrades. A few people also reported dissatisfaction with the hospitality at certain venues, noting a lack of expected amenities or a rushed experience. Additionally, some reviewers mentioned encountering rude staff members or feeling that the experience was not accurately represented.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as "amazing,"... See more

Service

People report positive experiences with service, particularly highlighting the amazing helicopter flights and... See more

Location

Customers consistently note positive experiences with location. Many reviewers praise the fantastic views... See more

Booking process

Clients share ambiguous opinions on the booking process. Many reviewers found the booking process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked a surprise helicopter flight with Adventure 001 . It was a special birthday gift for my wife . We took the Northumbrian extended coastal tour & Alnwick castle flight ,with bottles of bubbly I... See more

Rated 4 out of 5 stars

Myself and hubby just had a very exciting flight over London ( the 50 minute flight time one, 4th April 2026.) All staff were lovely from the lady who greeted us to the pilot. Although arranging this... See more

Company replied

Rated 5 out of 5 stars

Fantastic helicopter flight over Derbyshire and Chatsworth House. Bought as a birthday gift for my husband. Easy booking process. On the day the staff were friendly, professional and helpful. Safety t... See more

Rated 5 out of 5 stars

London Helicopter Ride - The booking and joining/directions were very easy. Our first flight was cancelled due to unforeseen issues but we received regular updates of new flights with availability. Th... See more


Company details

  1. Helicopter Tour Agency

Written by the company

Looking for a day out with the family? An adventure? Look no further, visit our website today for your next experience!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The relationship Adventure 001 has with…

The relationship Adventure 001 has with the experience provider, in this case JJ's is clearly first class. My friend and I both turned up as complete novices with voucher in hand and the guy running the office was welcoming and made us feel like we were already club members. We were brought into the stand early and met other guys who had purchased the experience through Adventure 001 who added to our enjoyment as a larger group is more fun. We had one of their most experienced coaches "H" who made the experience even better. Will definitely use Adventure 001 again and recommend to family and friends.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Extended Dambusters Tour was Fab

I booked the extended Dambusters Tour for my husband and grandson for Christmas 2024.
Despite the cancellation in 2025 and then dates that we couldn't make, my husband and grandson finally had their tour on Sunday 19th April.
Quick check in on arrival and even better that it was across from the Moorlands Pub on Owler Bar, so toilet stop and a hot drink before set off.
The clear skies and sunshine made it a memorable experience for them both.
My 10 year old autistic grandson who's obsession of reservoirs and dams absolutely loved it and the other passengers mentioned he knew more than the pilot as they flew over Derbyshire.
Many thanks to the pilot and friendly ground staff who made the check in process for the waiting passengers go so smoothly.
Well worth paying for the extended 25 minute Tour, even my husband thought it was fab, so thank you it was well worth the wait.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome helicopter flight

Awesome helicopter flight! The helicopter flight was amazing we all loved it. The whole team on the ground and our pilot were great, really helpful and attentive. The whole experience went smoothly thanks to a great team. We will definitely be booking another flight with adventure001 in the future. Thank you for making our day special!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, reassuring and friendly.
The pilot was lovely and introduced himself and then talked about what we could see and answered questions that were asked.
The 2 ground men were very helpful, helping my 74 year old mom back into the waiting area after we had took off and helping my 82 year old dad to get in and out of the helicopter.
The process was well organised and all staff were friendly and helpful.
We thoroughly enjoyed our experience with you.
Thanks

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Hughly recommended

From the minute I arrived, everything about this experience was first class - the setting, parking, cafe, staff and the experience itself. I had a great time and highly recommend it.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Very helpful and friendly staff that went out of their way to help my terminally ill husband fulfil his bucket list . I would def book again.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

It was a lovely day.

The flight was a great experience, it was part of my eightieth birthday present. The whole team were lovely and a photo to help remember the day.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

April 18th 2026

April 18th 2026, Falcon experience taster day was fantastic. The birds are so beautiful. The handler was fantastic, she answered all the question, really interesting. The bond between them was amazing.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fab memorable experience

Super helicopter ride over the South Lakes, UK. We had to re-book this trip from several months before but thankfully this time the weather held and we had such wonderful views over Morecambe Bay and Lake Windermere. Very memorable. Staff were lovely and we felt very safe.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Flight in XBOX

What a brilliant day flight was amazing. Staff were kind professional and knowledgeable. Especially janie so kind and helpful ☺️. And our pilot jules was really brilliant, thanks to you all at 001.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

What an enjoyable experience

From start to finish the team we're very professional, very friendly and most of all, made my husband & I feel very safe. Our pilot was a really nice guy too! The whole experience was a lovely day to remember. I would recommend these guys to anyone.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic helicopter flight

Fantastic helicopter flight over Derbyshire and Chatsworth House. Bought as a birthday gift for my husband. Easy booking process. On the day the staff were friendly, professional and helpful. Safety talk before flight with clear instructions how to safely enter/exit helicopter. Our pilot Tom talked through sights and very informative on local area. A fantastic experience which we now want to do again.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

The Falconry Experience for two was…

The Falconry Experience for two was excellent. The birds were beautiful, we learnt so much about them and Ryley was so informative. It wasn't rushed and has made us want to do it again. We would definately recommend this.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Clay Shooting; a fantastic introduction to a new sport!

We tried Clay Shooting for the first time at Cloudside Shooting Grounds, Congleton - the venue and staff were warm and welcoming, and the scenery is amazing.

Our voucher stated 'Private', so had expected 1-2-1 coaching, and while that was not the case (nine visitors to one instructor), it was far better being part of a group for the following reasons: two people firing 25 rounds each takes no time at all even if moving between traps; holding a gun for the first time is tiring so a rest while others fire is a welcome break; and there's a greater sense of camaraderie in a larger group.

We didn't expect to be greeted with hot drinks, bacon rolls, or cake, but we were, all added to our overall enjoyment, relaxation, and time at Cloudside.

Would thoroughly recommend to others.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

An amazing experience- book it!

Wowee, what a great experience today. The flight was really smooth due to the superb pilot. All of the staff are fabulous and great to see that they support the Air Ambulance with donations from the photos. Don’t hesitate booking this experience, great memories made today that will last a lifetime x

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Once in a lifetime experience

All staff very welcoming and helpful pilot was very pleasant and we both enjoyed the full experience as neither of us had done this before I would highly recommend this once in a lifetime experience thanks to all involved for making this so enjoyable

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant experience!

The falconry experience was fascinating and an amazing opportunity get close to these extraordinary birds. The guys leading the event were friendly, good fun and incredibly knowledgeable. Would thoroughly recommend.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Experience

This was the first time I had the controls of a helicopter and the whole experience really did exceed my expectations.
First of all the instructions, H&S and the ground-handling folk - excellent and safety No.1.
Next the actual flight with my Instructor (Tom) - spot-on thanks.
Couple of further points while I'm here: 1) Don't be concerned if the hands-on time seems limited, it is actually plenty enough time to experience what it is all about. 2) A wee request would be that the Instructor makes it more clear that they are not controlling whichever aspect you have control of (ie hands/feet right off the controls etc.).
Overall a Highly Recommended Experience

March 22, 2026
Unprompted review

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