I love leaving a positve product review where possible so I absolutely must do so, regarding the Kings 12V 200Ah Deep Cycle Lithium LiFePO4 Battery. Absolute game changer. For years I've been consta... See more
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We brought the MT2 trailer back in July 2023. Now to be told by multiple people that the trailer section is no longer and went into liquidation?? Tried to call multiple times in the last 5mths to f... See more
Company replied
Quick and Easy Online purchase...however You can stand at the Pickup Counter for 20 minutes before someone comes along to Serve you - not as efficient as it was to Pick Up in store - perhaps Adventur... See more
Website is excellent to navigate, payment easy! Info emails forthcoming and delivery a breeze. Only downside is the tracking isn't up to date and Oi could find on the initial order where I could leave... See more
3.9
Great
408 reviews
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Garbage service…
Garbage service… tent pole said it was in stock here in vic but apparently wasn’t. Waited 3 months for it and now isn’t needed.
January 31, 2025
Reply from Adventurekings
Hi Wayde,
Thank you for taking the time to leave this review, we're very sorry to hear that there was a delay in getting your spare parts order to you, as they are a special order item they can show differently on our online stocking for the windows they're available, while we're glad that you have the part now, we appreciate your providing feedback on this experience overall.
Regards, Andrew
Delivery was prompt easy to use web site
January 24, 2025
The kayak is fine but it took many…
The kayak is fine but it took many weeks for the pump to arrive with absolutely no communication about whether it was still coming and when.
January 31, 2025
Reply from Adventurekings
Hi Michael,
Thank you for taking the time to leave this review and feedback on your experience, we're very sorry to hear that there were delays on your pump as there had been stock shifts between WA and your local dispatch centre in order to fulfill once stock arrived.
Regards, Andrew
Knowledge from team members and opinions are worth listening too
Knowledge from team members. Easy to talk to and alround nice people to deal with. Daily specials. A large and well set out store.
January 25, 2025
Awesome Service great price
January 17, 2025
Customer service.
January 24, 2025
i ordered a paddle board pump around 3…
i ordered a paddle board pump around 3 weeks ago and according to the tracking australia post doesn’t even have it yet. terrible
January 14, 2025
Reply from Adventurekings
Hi Luca,
thank you for taking the time to leave this review, we're very sorry to hear that they had not made progress since our dispatching the items, if you would like to please feel free to reach out to us directly so that we may initiate a formal enquiry on your behalf to work with you to have this resolved.
Regards, Andrew
Ordered one pole on 30/10/24 and still…
Ordered one pole on 30/10/24 and still not been delivered. Have contacted and said its still to be shipped. Doesnt take 15 weeks to find a pole.
February 12, 2025
Unprompted review
Reply from Adventurekings
Hi Mathew,
Thank you for taking the time to leave this review, we're very sorry to hear that the part order had taken longer than previously estimated, I can see that the part has since been packed and is awaiting collection via AusPost.
Regards, Andrew
delayed delivery without communication
delivery was delayed without informing us, this was not the fault of the courier service, this was the fault of adventure king, we know this because we received 2 of the 3 items ordered much earlier. Thanks andrew
January 17, 2025
Reply from Adventurekings
Hi Rylan,
Thank you for taking the time to leave this review and feedback on Tolls performance getting your items to you, I have passed this feedback on to their feedback portal as well so that they have oversight on their performance.
Regards, Andrew
UPDATE:
Hi Rylan,
Thank you for the update, I can see that this would have been a separate dispatch rather than a delay in transit, and appreciate your clarification so that I could further address.
Cheers, Andrew
Straightforward transaction
Straightforward transaction, immediate communication and timely updates.
January 19, 2025
Good service very helpful
January 11, 2025
Products bought online in a bundle deal…
Products bought online in a bundle deal - paddle board and dry bag x 2 each. Click and collect quick service only let town was no pumps of any kind available to purchase
January 10, 2025
Good Communication and prompt delivery
January 9, 2025
Item was great but the delivery could…
Item was great but the delivery could have been quicker.
January 9, 2025
First time customer. Will be back
The pricing was clear, the site was quick and simple. The updates for the deliveries (some items were a new product so they were going to be delivered later in the month) was phenomenal.
January 8, 2025
Poor Quality
The swag is faulty and leaks. The hoops I have to jump through to get support is ridiculous.
January 6, 2025
Reply from Adventurekings
Hi Bonnie,
Thank you for taking the time to leave this review, we're very sorry to hear that you had an issue with the item, I can see that our claims team had reached out to you some time ago to try and get evidence of the fault as it is required in order to assist, if you do find a moment to do so please get back to them when you can so that we can resolve this for you.
Regards, Andrew
I have purchased several things from…
I have purchased several things from Kings lately and all have been delivered promptly and in good order.
January 9, 2025
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