Adventurekings Reviews 408

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love leaving a positve product review where possible so I absolutely must do so, regarding the Kings 12V 200Ah Deep Cycle Lithium LiFePO4 Battery. Absolute game changer. For years I've been consta... See more

Rated 2 out of 5 stars

We brought the MT2 trailer back in July 2023. Now to be told by multiple people that the trailer section is no longer and went into liquidation?? Tried to call multiple times in the last 5mths to f... See more

Company replied

Rated 5 out of 5 stars

Quick and Easy Online purchase...however You can stand at the Pickup Counter for 20 minutes before someone comes along to Serve you - not as efficient as it was to Pick Up in store - perhaps Adventur... See more

Rated 5 out of 5 stars

Website is excellent to navigate, payment easy! Info emails forthcoming and delivery a breeze. Only downside is the tracking isn't up to date and Oi could find on the initial order where I could leave... See more

Company details


Contact info

3.9

Great

TrustScore 4 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Will never use them again. Worst experience!

Will never use them again. Bought chainsaw for husband. Tried to buy batteries and they no longer stock them. Bought chainsaw only 30 days before and they won’t refund money, expect me to return at my own expense. Deducting 10% and only giving store credit. We have bought $K’s through them over years. But clearly don’t value customers!

November 12, 2024
Adventurekings logo

Reply from Adventurekings

Hi there,

Thank you for taking the time to leave this review and feedback on your experience with our returns policy.

Regards, Andrew

Rated 1 out of 5 stars

Product was discontinued after purchase, no one told me!!

I bought a platform roof rack and was awaiting delivery.
Nothing for over two weeks.
Checked the website and couldn't find the product listed anymore.
Made contact and was informed that it was now discontinued. and over a week later arranging for a refund.
I was not contacted to inform me that the product i had paid for was now no longer in stock and not informed that it was now a discontinued product.

I wonder how long it was going to take for someone to contact me, but 2 weeks of nothing was already too long.

November 25, 2024
Adventurekings logo

Reply from Adventurekings

Hi there,

Thank you for taking the time to leave this review, we're very sorry to hear that you had not been notified of this in a reasonable timeframe, I can advise that this has been followed up with our team so that we are able to use it to further hone our customer experience.

Regards, Andrew

Rated 5 out of 5 stars

Great service Great tent

Great service, I picked up on a day that was pouring rain and they helped me to my car!
The tent itself is brilliant. The only downside is that it doesn't pack small! Have to have a seat down to transport in a car so not for a family trip to the beach! I wanted something I could set up by myself at Markets and this was perfect! So simple and quick to set up and as a bonus, you can pack away leaving the canopy on.
Glad I spent the extra on the wheeled bag. The tent is really quite heavy so good to be able to wheel it and the bag is strong with the added security of the clips once zipped up.
Just a caution with kids around, the button that adjusts the leg height is super easy to press and my 3yo 'collapsed' one side of tent by pressing two legs!
Overall great purchase.

November 24, 2024
Rated 3 out of 5 stars

Not fully waterproof

It’s very pretty but not that much practical I feel like it’s a thinner fabric than other swags because after I seasoned it I still got some wet blankets and pillows from a light shower

November 22, 2024
Adventurekings logo

Reply from Adventurekings

Hi Olivia,

Thank you for taking the time to leave this review and feedback on your experience, we're very sorry to hear that you've still had some ingress, should you believe there are any issues with the item please do not hesitate to reach out to our claims team as we may be able to assist in that case.

Regards, Andrew

Rated 1 out of 5 stars

I still haven’t received the fridge I…

I still haven’t received the fridge I ordered a month ago I’ve heard nothing from you as to where it is I feel I’ve thrown money away and will never get the fridge I orderd

November 12, 2024
Adventurekings logo

Reply from Adventurekings

Hi Scott,

Thank you for the review, I can see that a freight enquiry had been opened for you, and a replacement made available and advised to you the same day this review had been left, so we're glad to have been able to resolve this for you.

Regards, Andrew

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look