AD Williams Farnham did an amazing job on getting our car fixed and returned to us the next day. Vicky went above and beyond when we had trouble with the hire company and provided us with one of their... See more
Location
Switch locationUnit 4, Romans Business Park, East Street, GU9 7SX Farnham, Surrey, GB
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Although my car had to be sent back a second time following a mistake with the initial repair, the way AD Williams Farnham dealt with this was very impressive. They were polite, quick to respond,... See more
Company replied
Car was returned to me incomplete, like no one bothered to look at the workmanship when it was finished. Trimming wasn't clipped in, tow hook cover on front bumper was sticking out and not secured and... See more
Company replied
Excellent service all round - great receptionist Jade made it all happen smoothly. Although this was a redo spray job it was all very professionally handled and result was good
Company details
Written by the company
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Contact info
Unit 4, Romans Business Park, East Street, GU9 7SX, Farnham, Surrey, United Kingdom
- 01252 978750
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Great experience!
Used AD Williams as suggested by my insurance provider. Very easy and speedy communications and work on my car was very good . Helped arranging return of the hire car too.
Many thanks
My car was repaired to a high standard…
My car was repaired to a high standard and the garage kept me updated throughout the process. The service was excellent and Jade at AD Williams was always friendly and helpful over the phone. Thank you once again for doing a great job.
Very professional and helpful
Collect my vehicle from my home
Collect my vehicle from my home, kept me updated throughout the work and returned my vehicle safely back to my home, all work is spotless and couldn’t be more happy, very friendly and helpful bunch of people.
5 ⭐️ repair centre
5*
A very Great quality and efficient company you take very good care of customer service,Thrilled with how beautifully my car was presented back to me with a lovely inside and outside valet
Thanks so much
Would 100% recommend
Going That Extra Mile!
The team at AD William have gone that extra mile and ensured that my treasured A3 is back on the road and looking really good again!
The customer service, bodywork and managing the process with our insurance company has been superb.
Good job done on the truck nice and…
Good job done on the truck nice and clean thank you
Good service
Good service, a small issue in which they handled promptly and sorted out straight away.
Good service
Good service, polite staff and very accommodating when collecting and delivering my vehicle. Would definitely recommend.
Excellent & very helpful
They fixed the damaged on my Company…
They fixed the damaged on my Company car after someone hit and ran. They have left it like it never happened and its came back fully cleaned too. Which was a bonus and it was really dirty (Sorry Guys)
Great service
Absolutely brilliant
Absolutely brilliant, communication with Jade was excellent, picked up the vehicle, work was done quick and to a great standard, really good clean on our car too... Happy with everything, great company, great service, would recommend to anyone, anytime.
Highly recommend!
Great communication, kept in touch with all updates and progress with the vehicle.
Very quick turn around on the vehicle.
Great quality of work.
Good service except miscommunication…
Good service except miscommunication with head office to local branch at the beginning. Overall I'm happy with their service.
Brilliant service
Brilliant service, friendly customer service team, good communication
The whole team at AD williams did a excellent job
The whole team at AD williams did an incredible job on my car after it was involved in a accident! They was very open about how long it was going to take and kept me up to speed on the repair!
There was a slight issue when I received the car with the wheel being the wrong colour from a 3rd party! I have to give extra praise to Jade as she arranged to collect my car and have all 4 wheels refurbished! Which was quick and came back perfect! Genuinely brilliant job from everyone but Jade especially kept in touch with me throughout, couldn’t praise her enough.
The repair was excellent but the time…
The repair was excellent but the time scales disappointing and communication disappointing
Communication was brilliant with…
Communication was brilliant with keeping me up to date with the progress of the work being done
Excellent service thank you
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