AD Williams - Farnham Reviews 163

TrustScore 3.5 out of 5

3.5

Unit 4, Romans Business Park, East Street, GU9 7SX Farnham, Surrey, GB


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Rated 5 out of 5 stars

AD Williams Farnham did an amazing job on getting our car fixed and returned to us the next day. Vicky went above and beyond when we had trouble with the hire company and provided us with one of their... See more

Rated 5 out of 5 stars

Although my car had to be sent back a second time following a mistake with the initial repair, the way AD Williams Farnham dealt with this was very impressive. They were polite, quick to respond,... See more

Company replied

Rated 3 out of 5 stars

Car was returned to me incomplete, like no one bothered to look at the workmanship when it was finished. Trimming wasn't clipped in, tow hook cover on front bumper was sticking out and not secured and... See more

Company replied

Rated 5 out of 5 stars

Excellent service all round - great receptionist Jade made it all happen smoothly. Although this was a redo spray job it was all very professionally handled and result was good


Company details

  1. Car Repair and Maintenance
  2. Auto Repair Shop
  3. Mechanic

Written by the company

At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.


Contact info

  • Unit 4, Romans Business Park, East Street, GU9 7SX, Farnham, Surrey, United Kingdom

  • 01252 978750

3.5

Average

TrustScore 3.5 out of 5

163 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great experience!

Used AD Williams as suggested by my insurance provider. Very easy and speedy communications and work on my car was very good . Helped arranging return of the hire car too.
Many thanks

October 13, 2021
Rated 5 out of 5 stars

My car was repaired to a high standard…

My car was repaired to a high standard and the garage kept me updated throughout the process. The service was excellent and Jade at AD Williams was always friendly and helpful over the phone. Thank you once again for doing a great job.

October 11, 2021
Rated 5 out of 5 stars

Collect my vehicle from my home

Collect my vehicle from my home, kept me updated throughout the work and returned my vehicle safely back to my home, all work is spotless and couldn’t be more happy, very friendly and helpful bunch of people.

October 2, 2021
Rated 5 out of 5 stars

5 ⭐️ repair centre

5*
A very Great quality and efficient company you take very good care of customer service,Thrilled with how beautifully my car was presented back to me with a lovely inside and outside valet
Thanks so much
Would 100% recommend

October 2, 2021
Rated 5 out of 5 stars

Going That Extra Mile!

The team at AD William have gone that extra mile and ensured that my treasured A3 is back on the road and looking really good again!
The customer service, bodywork and managing the process with our insurance company has been superb.

October 1, 2021
Unprompted review
Rated 4 out of 5 stars

Good service

Good service, polite staff and very accommodating when collecting and delivering my vehicle. Would definitely recommend.

September 20, 2021
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, communication with Jade was excellent, picked up the vehicle, work was done quick and to a great standard, really good clean on our car too... Happy with everything, great company, great service, would recommend to anyone, anytime.

September 7, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Great communication, kept in touch with all updates and progress with the vehicle.

Very quick turn around on the vehicle.

Great quality of work.

September 1, 2021
Rated 5 out of 5 stars

The whole team at AD williams did a excellent job

The whole team at AD williams did an incredible job on my car after it was involved in a accident! They was very open about how long it was going to take and kept me up to speed on the repair!

There was a slight issue when I received the car with the wheel being the wrong colour from a 3rd party! I have to give extra praise to Jade as she arranged to collect my car and have all 4 wheels refurbished! Which was quick and came back perfect! Genuinely brilliant job from everyone but Jade especially kept in touch with me throughout, couldn’t praise her enough.

August 13, 2021

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