My experience with Guy was nothing but professional.; he was approachable and he explain things to me regarding my car repairs in details very thorough and knowledgeable. Good job on the car as well.
Company replied
Location
Switch locationUnit 3 Palmers Road Industrial Estate, Palmers Road, PO10 7DH Emsworth, Hampshire, GB
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See what reviewers are saying
Poor communication from start to finish. Was booked in received message to say would be in contact to arrange collection of vehicle nothing for a week left messsge no response then moved to a differen... See more
My initial contact was with Sian who was very helpful and updated me regularly. The driver, Guy, was courteous and friendly. Overall a good experience. Thank you
Company replied
Repairs were speedy but when I inspected the car I found a small blemish which they immediately retectifed and returned the car the next day. Things don't always go to plan so I rate a company highly... See more
Company replied
Company details
Written by the company
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Contact info
Unit 3 Palmers Road Industrial Estate, Palmers Road, PO10 7DH, Emsworth, Hampshire, United Kingdom
- 01243 377921
Car repair and paint work
My experience with Guy was nothing but professional.; he was approachable and he explain things to me regarding my car repairs in details very thorough and knowledgeable. Good job on the car as well.
January 15, 2025
Unprompted review
Reply from AD Williams - Portsmouth
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
My initial contact was with Sian who…
My initial contact was with Sian who was very helpful and updated me regularly. The driver, Guy, was courteous and friendly. Overall a good experience. Thank you
January 10, 2025
Unprompted review
Reply from AD Williams - Portsmouth
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
High quality work and quick turnaround
Excellent repair and completed in a short time frame. Small problem on delivery was quickly fixed. Highly recommended
December 10, 2024
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Very efficient
Very efficient, very polite and helpful
A all round excellent service
December 17, 2024
Unprompted review
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Very good experience
Great communications. Booking in was simple. Good quality courtesy car provided. Repair was of high standard and very clean on return.
December 4, 2024
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
2nd time of using them……
2nd time of using them……. Quality control leaves something to be desired …… finish not perfect on both occasions and had to go back to resolve areas where obvious blemishes and marks remained
December 6, 2024
Reply from AD Williams - Portsmouth
We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Excellent company
Excellent bodywork repair service, the car was fixed abd cleaned inside and out with a showroom finish!
November 29, 2024
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Very quick and very helpful
November 19, 2024
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Great service and quickly repaired
November 15, 2024
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
The car was collected at the arranged…
The car was collected at the arranged time - repaired extremely well and returned to me cleaned throughout and even the wheels looked great. Thank you for your help - a first clas job!
November 7, 2024
Reply from AD Williams - Portsmouth
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Excellent service
Excellent service. Kept me updated with my repair. Helpful, friendly staff made the process easier.
November 5, 2024
Reply from AD Williams - Portsmouth
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Excellent service
Staff very polite and helpful, work carried out to a very high standard.
October 31, 2024
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
The staff are great, repairs are faultless.
The staff are great and all sociable
People. The work is transparent and you are well informed over updates. You don’t get an ounce of unwillingness from the entire team. GREAT
The work is great and the finished product looks exactly how you’d imagine it to be. Like for like, in my case Polestar exact paint, it looks like a new car. I don’t need other options, I’ll come back (hopefully I won’t have to) but if the other mob (the TP) .. were to hit me again im back in a flash. THANKS
November 6, 2024
Reply from AD Williams - Portsmouth
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Great service
Kept me updated about my car, picked up and delivered it with no problems and the car looks great as good as new.
October 29, 2024
Reply from AD Williams - Portsmouth
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Very helpful
Very helpful, very friendly and very quick service thank you especially Sian
October 25, 2024
Reply from AD Williams - Portsmouth
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Quick and friendly
Really quick service, good communication throughout from everyone I spoke to, and a nice little courtesy car provided too.
October 25, 2024
Reply from AD Williams - Portsmouth
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
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