AEG Construction Ltd Reviews 10

Contacted this company for a quote for internal wall insulation. They sent a surveyor out.
Chased them multiple times via email and calls, each time told someone would get back to me, which they never did.
Very poor customer service, if they didn't want the work they should of just said so.
Avoid.

Excellent team, all work carried out very professionally. Highly recommended

Started the process in January for the eco4 grant, must have had 3 different people turning up to do surveys, then never heard anything back until end of march, not because they told me they were coming, but because scaffolding just turned up on my house. Tried contacting the company relentlessly to find out when the work was being carried out, didn't hear anything again until mid-late April when again the roofers randomly turned up, then loads of insulation and bits were delivered. Then a sparky turned up (which to be fair, they we're the only decent part of the whole process) over the rest of the month. Anyway to cut a long story short, the work was shoddy at best, I've still got broken slate on my roof which still hasn't been repaired, and the scaffolding is still up, taking half of my drive. If I knew how this process would play out before I signed up would I do so again? Probably yes, but not because the company was good, but more because I've now got solar, new heaters and other work, all government paid for. But if there were other options out there, I'd certainly try them first.

I FOUND AEG EASY TO DEAL WITH , ALL PROBLEMS WERE DEALT WITH WHEN YOU GET THROUGH.THE STANDARD OF WORK 7-8 OUT OF TEN, SOME OF THE FINNISHING LET IT DOWN. SOMETIMES YOU DANT GET THROUGH, VERY BUSY COMPANY. ALL ROUND GOOD EXPERIENCE BUT SOMETIMES THEY DONT TURN UP LIKE THEY SAY

Absolutely appalling. They arranged for my eco 4 heating to be installed. After it was installed I made numerous complaints about
- the previous heating system dumped outside with promise of removal, it's still there almost 3 months later.
- heating engineer said 'I've forgotten the carbon dioxide monitor for the top of the boiler, you can get one off amazon'
- a leak in the boiler that still hasn't been resolved.
- floor boards left with holes in them amd covered up with the carpet, we're unable to walk on parts of the landing!
- warranty hasn't come through for the boiler.
I have been so stressed over this with no help from them whats so ever.

Awful communication they got me to sign up for the gov scheme and then nothing. Wrote four emails and left messages but no response whatsoever so ever. Feels more like a scam so going to my local amp and council to complain.
Disgusting to treat people like this

Been waiting since July 2024 still nothing phoned me in January to see if still interested and was phoning back in 15mins still waiting

Done very great job did full home insulation and very friendly workers glorious work done

I encountered AEG Construction LTD when I made my first application for government grant work. From the start the team were able to pass over all the information that I needed about the grant and all the relevant documents necessary to prove there accreditation. The installers for the job behaved in a calm, collected and professional way and were happy to help with any of my queries and requests. Altogether the process was smooth and efficient with little to no hiccups along the way, I was very satisfied with the job at hand and the customer care that was present throughout. Top job AEG

We had loft insulation done under a government grant scheme.the whole process was made easy by this company from the start to finish.They explained the whole process in detail and were prompt and professional on the day of the install.we even recieved an insurance backed guarantee for the work done.overall we are very pleased