AE Parts / Air Equipment Reviews 61

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Great service and a good product but the postage was very high for a small package with very little weight in it. Might be worth introducing a sliding scale of postage dependent on weight rather than... See more

Company replied

Rated 5 out of 5 stars

Great range of parts with good prices, have been using them for a few years now and everything has been great so far. They could possibly do with a cheaper option for shipping if you are just buying a... See more

Company replied

Rated 5 out of 5 stars

Item delivered as advised. When I suspected a possible double debit to my card for same purchase, one of the staff promptly contacted me on seeing my missed call. Complaint was quickly attended to a... See more

Company replied

Rated 5 out of 5 stars

1st time using these guys. Came to work to find a non working compressor, 1 phone call to a very helpful assistant and less than 24 hours later I now have air ! Outstanding!

Company replied

Company details

  1. Air Compressor Supplier
  2. Air Compressor Repair Service
  3. Equipment Supplier

Written by the company

Sales of Air Compressors, Dryers, Service Parts and Accessories. Air Equipment is a large, established, air compressor sales and service business based in the South East of England. Established in 1981 we have a large, loyal customer base ranging from some of the biggest companies in the country to some of the smallest. Our customers come from a broad range of industries ranging from food and pharmaceutical to engineering and research. We have a team of service engineers working on customers machines and compressed air installations everyday.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service

Great service and a good product but the postage was very high for a small package with very little weight in it. Might be worth introducing a sliding scale of postage dependent on weight rather than just a flat rate.

July 15, 2024
AE Parts / Air Equipment logo

Reply from AE Parts / Air Equipment

Thank you for your review. The postage is based on a flat rate service from our courier and covers all weights and values, and has full tracking. We keep the cost as low as possible.

Rated 5 out of 5 stars

fast service

June 28, 2024
AE Parts / Air Equipment logo

Reply from AE Parts / Air Equipment

Thank you very much for your review, it is much appreciated

Rated 5 out of 5 stars

use this company

prefect item was quick to arrive recommend this company

June 13, 2024
AE Parts / Air Equipment logo

Reply from AE Parts / Air Equipment

Thank you for your review, it is much appreciated

Rated 5 out of 5 stars

Great range of parts with good prices

Great range of parts with good prices, have been using them for a few years now and everything has been great so far. They could possibly do with a cheaper option for shipping if you are just buying a few o-rings or something.

June 6, 2024
Unprompted review
AE Parts / Air Equipment logo

Reply from AE Parts / Air Equipment

Thank you for the review, it is much appreciated and your points will be passed to relevant dept.

Rated 5 out of 5 stars

Quick delivery, good PR

Item delivered as advised. When I suspected a possible double debit to my card for same purchase, one of the staff promptly contacted me on seeing my missed call. Complaint was quickly attended to and issue resolved.

March 7, 2024
AE Parts / Air Equipment logo

Reply from AE Parts / Air Equipment

Thank you for your review, it is much appreciated

Rated 4 out of 5 stars

excellent

very good company and reliable

May 1, 2023
AE Parts / Air Equipment logo

Reply from AE Parts / Air Equipment

Thank you for your review, it is much appreciated

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look