Great service. Driver kept us informed and was super helpful with getting us and our luggage to the car. Vehicle was roomy and spotless. Journey was comfortable and timely. No issues at all. Recommend... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Welcome to Aerolink Minicab, your trusted partner for reliable, efficient, and customer-centric transportation services. Based in the UK, we specialize in providing high-quality minicab services, with a particular focus on seamless transfers to and from Luton Airport. Our commitment to punctuality, comfort, and affordability ensures a stress-free travel experience for every customer. At Aerolink Minicab, we prioritize your safety and convenience. Our fleet of modern, well-maintained vehicles is equipped to cater to diverse customer needs, whether you're traveling alone, with family, or for business. All our drivers are fully licensed, experienced, and dedicated to delivering the highest level of service. Our intuitive online booking system makes it easy to schedule your ride in advance. With real-time updates and transparent pricing, we aim to give you complete peace of mind during your journey. Whether it’s a short city ride or a long-distance transfer, we’re here to ensure your trip is smooth and enjoyable. Choose Aerolink Minicab for dependable transportation tailored to your needs. Discover the perfect blend of professionalism and personalized service that has made us a trusted name in the industry. Travel with confidence—travel with Aerolink Minicab.
Aerolink Minicab Transfers Ltd, 41 Weald hall lane, CM16 6NB, Epping, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service, booking process and communicatuon process have been perfect and Marisa too!
¡Early contact, before we arrive, the driver, she was also in contact and always open to serve, explain and have a great conversation, safety always was her priority, very good service!
Abdul contacted us as soon as we landed and was waiting outside. Very smooth transfer, no problem. Abdul was extremely friendly and courteous. Would recommend the service any time. Great experience. Thank you.
Pickup at the airport was very good. Driver was waiting on time. Vehicle was clean and comfortable. However she did not take us to the hotel but dropped us off a couple of blocks away and we had to walk with our luggage on cobblestone streets through crowds of people. We were not happy about that.
The driver was on time, polite, and confidently guided us to the departure point.
First time to London it was awesome having someone waiting. My driver Shabana was great - so nice to chat with and she didn’t mind all my touristy questions at all. 😊. Definitely recommend their service ✔️
Great experience from start to finish. The driver was right on time, communication was clear and smooth throughout, and all arrangements were handled professionally. Everything went exactly as planned. I’m fully satisfied and would definitely use Aerolink Minicab Transfers again.
Service was top notch. Abdul was very nice, helpful, and efficient. Much appreciated
We had the best driver in the UK! He stopped to buy us drinks and made sure that we were comfortable. Great service!!!!
Great service ,will recommend to my friends.
Even though they picked me up a little bit later then we arranged they made sure I would be able to catch my flight which was the most important. Absolutely happy with the service and the way they continuously stayed in touch!
I found the driver immediately as soon as I picked up my luggage. He clearly explained where the pickup point was, which made everything very easy. The driver was professional, and the car was clean. It’s a great company to book with for airport transfers—highly recommended.
Our drivers were communicating with us regularly, on time and a pleasure to ride with. A great customer service experience from beginning to end
Had to wait 20 minutes after we collected our luggage. The driver sent a message she was in the toilet. The reason we booked a taxi was to be stress free on arrival to a new country.
We had to wait 20 minutes after we cleared customs and collected our luggage. She said she was in the toilet.
The driver was courteous and nice.
She initially opened the window because of the smell of her snacks but the weather was cold (8 degrees) and closed the window.
She took a slight detour to show us a popular area.
Top class
Cheaper than Uber
On time. Great driver. Couldn’t ask for more
We used this company to pick up and drop us from Heathrow airport , they are on time and very helpful, highly recommended.
Having airport pickup waiting for you at a strange airport is amazing. This company was great from the start. Communication was first class, waiting area was easy to find. The car was spotless, the driver was was very polite, helpful and made the journey very pleasant. I can’t recommend this company highly enough.
The driver was very professional and kind. We felt very comfortable and secure.
On time, very friendly and nice to chat driver. Car was also clean and had enough storage. Thank you
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.