Aerosus Reviews 4,193

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of the products, which are often described as robust and comparable to OEM parts. Customers appreciate the very reasonable prices, noting that they are significantly lower than dealer or OEM parts, making them a great value. The delivery service is consistently highlighted as prompt and efficient, with many items arriving quickly from Germany, often ahead of schedule and well-packaged. The overall service, including quick responses to inquiries and easy ordering, contributes to a highly satisfactory customer experience. However, some customers also noted issues with delivery, experiencing delays or packages not arriving on time, despite paying for express shipping. A few other people also felt that some products were of poor quality, citing issues like terrible noise or being sent a faulty shock absorber, which led to difficulties in obtaining a refund. Additionally, some reviewers found certain parts difficult to install, resulting in an altered ride height compared to OEM specifications.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its excellent quality, robust build,... See more

Quality

Reviewers mention positive feedback about quality, with many describing parts as excellent, robust, and of... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Price

Clients share positive opinions on price, consistently finding products to be reasonably priced and offering... See more

Service

Consumers find service to be positive, with many reviewers stating they would use the company again due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a replacement electric strut for my 67 Seat Alhambra. Dealer part over £500 per strut. Found this company a large German operation but with a UK contact website. Ordered strut arrived from G... See more

Rated 5 out of 5 stars

I bought airmatic bags & air compressor at very reasonable prices with 2 years guarantee. I ordered 2 airmatic bottles but ordered 2 the same by mistake .They said i could return the other one for... See more

Rated 5 out of 5 stars

Parts easily identified for my car which then arrived within th time frame quoted. Well protected by packaging. Half the price of a Mercedes Parts dealer and fitted easily by an Independent. Changed b... See more

Rated 5 out of 5 stars

The East Coast Rep that helped to pick out these replacement MCR Shocks for my 2005 Corvette was extremely helpful. Items were ordered and received directly from Germany via DHL in five days!!! Ama... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

2005 MRC Replacement Shocks

The East Coast Rep that helped to pick out these replacement MCR Shocks for my 2005 Corvette was extremely helpful. Items were ordered and received directly from Germany via DHL in five days!!! Amazing!.

Shocks were installed without an issue and seem to be working per OEM. Time will tell if this was a good replacement for the GM OEM's that are no longer available. If so... I know some 2005 owners that will be ordering them as the Chinese replacements are junk and don't last per other owners experience.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Aerosus Delivered a quality product

We were unable to get Factory parts for a customers Corvette. One aftermarket source had already sent us the wrong ones so we were behind in getting our customers car done. Thanks to Aerosus they had the right shocks in stock and got them to us within 3 business days. Faster than anyone else that was even local to us. Thank you.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent response to an incorrect order

Ordered a pair of rear suspension airsprings for a BMW X5 E53, however I subsequently noticed that I'd chosen the wrong ones for my car (there are sport and non sport versions). Contacted Aerosus support who understood the issue immediately, cancelled the order before it shipped and refunded my paypal account within the day. I will be re-ordering the correct parts once the funds reach my bank account. Overall very impressed with their customer service.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a suspension pair of suspension air bags bmw 5 series

I ordered a suspension pump a few years and was not disappointed.
This time around I ordered a couple of suspension bags for my 5 series. They arrived in super quick time, and the price was far cheaper than anywhere else, that's not to say that quality is compromised, as I've heard from many friends and independent bmw ecperts that the quality is an good as any other retailer.
Fitting was easy, and so far so good.

February 16, 2026
Rated 5 out of 5 stars

Top part goes in place with no problem

Top part goes in place with no problem, no configuration needed with computer. Only trouble was dhl not delivering saying there was nobody at home, not even calling while my wife was there. After a call to dhl, they finally made the delivery.

February 12, 2026

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