Aerosus Reviews 4,193

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of the products, which are often described as robust and comparable to OEM parts. Customers appreciate the very reasonable prices, noting that they are significantly lower than dealer or OEM parts, making them a great value. The delivery service is consistently highlighted as prompt and efficient, with many items arriving quickly from Germany, often ahead of schedule and well-packaged. The overall service, including quick responses to inquiries and easy ordering, contributes to a highly satisfactory customer experience. However, some customers also noted issues with delivery, experiencing delays or packages not arriving on time, despite paying for express shipping. A few other people also felt that some products were of poor quality, citing issues like terrible noise or being sent a faulty shock absorber, which led to difficulties in obtaining a refund. Additionally, some reviewers found certain parts difficult to install, resulting in an altered ride height compared to OEM specifications.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its excellent quality, robust build,... See more

Quality

Reviewers mention positive feedback about quality, with many describing parts as excellent, robust, and of... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Price

Clients share positive opinions on price, consistently finding products to be reasonably priced and offering... See more

Service

Consumers find service to be positive, with many reviewers stating they would use the company again due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a replacement electric strut for my 67 Seat Alhambra. Dealer part over £500 per strut. Found this company a large German operation but with a UK contact website. Ordered strut arrived from G... See more

Rated 5 out of 5 stars

I bought airmatic bags & air compressor at very reasonable prices with 2 years guarantee. I ordered 2 airmatic bottles but ordered 2 the same by mistake .They said i could return the other one for... See more

Rated 5 out of 5 stars

Parts easily identified for my car which then arrived within th time frame quoted. Well protected by packaging. Half the price of a Mercedes Parts dealer and fitted easily by an Independent. Changed b... See more

Rated 5 out of 5 stars

The East Coast Rep that helped to pick out these replacement MCR Shocks for my 2005 Corvette was extremely helpful. Items were ordered and received directly from Germany via DHL in five days!!! Ama... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars

Perfect fit replacement

Once I entered my vehicle details, Aerosus told me which parts I required and they fitted perfectly and fixed my problem.
Also so by far a lower cost to me than buying from Mercedes.

September 17, 2025
Rated 2 out of 5 stars

Aerosus Replica Strut & Shock Assemblies for 2013 Cayenne - Disappointing

This is my review following my installation of two rear, complete strut assemblies for my 2013 Cayenne Diesel (with standard suspension).

The reason I am giving these struts only 2 stars is because although the parts looked like decent quality when they arrived, (a) they were extremely difficult to install, and (b) the rear ride height is now higher by about 2.5 inches than the front.

I believe the Aerosus replica strut assemblies are longer than the OEMs but, I cannot be absolutely sure because I did not measure them against the OEMs I removed. Why? Because both of the rear springs on the OEMs had broken so any measurement would not have been accurate.

However, if I could post pictures on this review, you - the reader - can judge for yourself WHETHER the rear ride height looks normal. With the OEMs, there was no differential ... I believe ... and even if there was, it was not noticeable to the naked eye.

Look, maybe the Aerosus replicas will "settle down" as the company claims. If it does, then, I will retract this review and post a new one. For now, this review is accurate

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Parts arrived quickly and well packaged. Excellent quality parts that fit well.
I will recommend you to our two local independent landrover garages in the UK.

August 14, 2025
Rated 5 out of 5 stars

Ordering could not have been easier

Ordering could not have been easier. Clear website layout with the appropriate item linking with the matching vehicle made selection reassuringly straight forward. Prompt delivery and excellent packaging ensured product arrived on time and in good condition. Purchased four new air springs which should give long term reliability and peace of mind.

August 8, 2025
Rated 5 out of 5 stars

Just had the airbags fitted today.

Just had the airbags fitted today.mechanic stated that the parts were quality,and easily fitted.
I'm very pleased with the products,and wouldn't hesitate to buy from aerosus in the future. Thank you.

August 8, 2025
Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company. Great price, excellent communications and fast delivery. This was my first time using them but I will have no hesitation in using them in the future and I am happy to recommend them to others.

July 25, 2025

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