aertrip.com Reviews 48

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I booked my vacation to Kashmir. Me, and my family with a small child too we're travelling. I asked the representatives to customize my travel plan accordingly, so that everyone's needs are catered to... See more

Rated 5 out of 5 stars

Got a Dubai visa from Aertrip and also got tickets online from their website. This website is much better than the ones I usually use. Will use their service from now on.

Rated 1 out of 5 stars

Very poor experience with aertrip I'll never book again from this site.. they took money then call and demand for 900 extra for seat confirm.... If you guys r not able to confirm ticket then return mo... See more


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4.2

Great

TrustScore 4 out of 5

48 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Aertrip.
I booked a flight from Bengaluru to Bagdogra and paid ₹19,970. After completing the booking, I received a call from their team asking me to pay an additional ₹3,050, claiming that the fare had been updated and the ticket would only be confirmed after this extra payment. I had no choice but to pay.
What is more frustrating is that later, when I checked for another ticket on the same day and same route, the fare was actually around ₹3,000 cheaper than what I initially paid. This clearly shows inconsistency and lack of transparency in their pricing.
Asking customers for extra payment after booking is unacceptable and feels misleading. This experience has made me lose trust in Aertrip, and I would not recommend it to others.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointing Experience

Extremely Disappointing Experience – Ticket Cancelled and Customer Harassment
I had a very bad experience with AerTrip.
I booked a flight ticket from Delhi to Dubai through AerTrip. After completing the booking and payment, my ticket was aborted/cancelled by AerTrip without any proper reason or prior notice. This caused me serious inconvenience and disrupted my travel plans.

Instead of resolving the issue professionally, their customer support has been unresponsive and harassing, repeatedly delaying the resolution and not providing a clear explanation or timely refund. I had to follow up multiple times, which has been very stressful and frustrating.

This kind of service is completely unacceptable for a travel company. Customers trust you with their money and travel plans, and cancelling tickets without accountability is highly unprofessional.

I strongly advise others to avoid booking through AerTrip unless they improve their customer service and refund process.

I expect an immediate resolution and proper refund.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Recent experience

Recently, I booked a Hotel room thro' this Platform. Extremely unethical behavior . Repeated miscommunication. Deducted advance Room tariff but no room booked cited as communication failure in between AERTRIP & Hotel. Finally booked in a low category room of much lower terrif & I have to make repeated request & follow up for the refund... Who have time today...Extremely poor experience on support.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor experience with aertrip I'll…

Very poor experience with aertrip I'll never book again from this site.. they took money then call and demand for 900 extra for seat confirm.... If you guys r not able to confirm ticket then return money within an hour.... Very bad experience please don't book from this side... 4 times I called then they pick up my call...

September 28, 2025
Unprompted review

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