I have two of the Pretorian guard gate entry systems. From day 1 they have never worked. After over two years of problem after problem and countless visits from both the installer and the supplier, in... See more
Company replied
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I have two of the Pretorian guard gate entry systems. From day 1 they have never worked. After over two years of problem after problem and countless visits from both the installer and the supplier, in... See more
Company replied
I have a SIM card intercom , which I use to open automated drive gates . The product is excellent. I’ve had two problems due to my poor installation 2 years ago. I’ll repeat due to my poor in... See more
We have recently moved in to a new house which has an AES gate installed and we had to input a new SIM card and set up etc. There were lots of issues due to wires being knocked and displaced by the... See more
I recently moved into a new home which had an AES gate system in place. Initially clueless about how to get this switched over from the former owners to myself, I eventually found the AES wesbite... See more
AES Global Manufacture one of Europe's largest range of wireless audio, video and GSM wire free intercom systems. Many of our products can be purchased through distributors and outlets, in 30+ Countries worldwide
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Matthew helped me with a complex issue. He was super helpful and knowledgeable.
SIM card works great. Really like the intercom, AES give good service whenever needed.
Bridget
Awesome experience !!! They helped me all the way , and answered all my questions !
Once I managed to engage with Dean he was absolutely brilliant. Clear, knowledgeable and patient.
Website needs work to be able to get hold of support more easily.
The AES Global team are true professionals. Great products don't stand on their own. They require a support network with the customer in mind. In this day and age it's a fleeting concept. AES has kept their focus on customer success. If you take care of the customer, they will take care of you. This is my experience with AES as a National Distributor in the USA.
Zach Eichenberger
Controlled Products Systems Group
AES has always provided us with quality products, outstanding support, and quick turnaround time for receiving products. We consider AES an outstanding partner. Thank you for everything you do.
Nenad and Brad are always on hand to offer great advice and design specifications, amazing service guy's thankyou
Steve Barnes
Commsec-Autogates North West
Brad come to site for me to survey whether the 4G was sufficient for the system. He was polite and happy to answer any queries i had.
Brad was a gentleman and scholar from the outset - thanks for your help
Always helpful, Brad is always on hand for any queries.
thanks to Brad Mahood, sales rep at AES, another good year with great service, always willing to go that extra step to make sure every transaction goes smoothly and any issues are always dealt with in the best way possible.
thanks
Dave
Arden Gates
Sara is a fantastic member of the AES team, always a great help.
Great assistance from the whole team when looking for the right intercom. Brad really went the extra mile and made sure I got the necessary technical knowledge on board.
AES are a top company, always ahead of the game. Glenn & Nenad are always there to help with whatever you need, and quickly. Keep up the great work & here's to an awesome 2021!
Good team at AES.
Helped me out many a time with advice and support. Brad especially has been of great help
John
Nice UK
Very good company with great products - highly recommend.
Brad always goes above and beyond, Top rep
Impeccable assistance from Sarah regarding intercoms. I wasn’t sure what I was after but from speaking to Sarah she give me all I needed to make the decision. Staff like that is what every company should have she really went beyond to help me. Thank you again Sarah.
Josh - Customer
Excellent products and excellent service from brad and all the people at technical support nothing is to much trouble for them and always happy to help with any queries, Brad even came out to do a few site with myself would highly recommend the product and the staff
Great sim support from Sara, thank you for your help. Highly would recommend AES and their products.
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