The shoehorn is a well made, beautiful product. The shipping took just over 3 weeks and the tracking was not updating so I reached out to customer service a couple of times and they always responded b... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The product was as described. Everything included. Packaging is not worthy of gift-giving but sufficiently protective for safe shipping. Delivery time was long; plan for this if purchasing gifts.
Company replied
Bought a shoehorn for my mom for her new apartment in Sweden and she loves it. No issues at all from my end, will definitely buy from here again once i need stuff for my home!
Beautifully made magnetic shoehorn, good delivery time with regular updates from the company. Now I’ve seen the quality of their product, I’ve placed an order for the coat hooks and bathroom shelves... See more
Company details
Written by the company
AESKA is a Scandinavian home brand. We create smart, practical, and beautifully designed everyday solutions that simplify life at home, with no drilling, tools, or permanent damage. Our products are made to solve real problems, from getting ready in the morning to keeping your space organized and clutter-free. Rooted in Nordic design, we focus on clean lines, quality materials, and functionality that fits naturally into any home. Good design should be effortless, and that's what guides everything we make. Customer experience matters just as much as the products themselves. If something isn't right, we'll make it right. Our support team is always here to help with any question about your order. Explore the full collection at aeska.co.
Contact info
Sweden
- support@aeska.co
- aeska.co
3.7
Average
102 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 2 weeks
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Lovely product
Lovely, solid product and looks really nice. It is very sturdy and easy to use. Very happy with it. Kind and friendly customer service from Anna.
June 3, 2026
Unprompted review
Brilliant products and company with…
Brilliant products and company with fantastic customer service
May 29, 2026
Unprompted review
Love my wall mount shoe horn
Love my wall mount shoe horn. It came quickly. The piano door clothing hooks took a bit longer. Both are of good quality 👍
May 29, 2026
Unprompted review
Love this
Love this! Perfect combination of style and function! Ordered 3. Ordering more! Perfect for a gift!
May 27, 2026
Unprompted review
Beautiful Shoe Horn The product is great but had a little…
The product is great but had a little problem with shipping.
The company was responsive and corrected the error immediately.
I plan on buying another shoe horn for my husband!
May 22, 2026
Unprompted review
The customer service is unbelievable
The customer service is unbelievable, product was shipped on the same night of order & kept getting updates throughout the delivery process. Not only practical but looks so good. Everyone that sees it makes comment. Highly recommend.
May 8, 2026
Unprompted review
Reply from Aeska
When people start noticing your shoehorn, you know something is right! So glad the whole experience from order to delivery felt exactly as it should. Thank you, Anthony, means a lot!
Satisfying
Initially, I experienced an issue with the postage of my order, which was subsequently resolved satisfactorily.
The shoe horn I received is aesthetically pleasing and complements my entrance door.
May 21, 2026
Unprompted review
Reply from Aeska
So glad it all came together in the end, Tina! And a shoehorn that fits right into your home, that is exactly what we go for.
This is a fantastic product looks great…
This is a fantastic product looks great and attracts comments from friends.
Also is very practical and works great
Love it
May 16, 2026
Unprompted review
The Service/Anna was excellent…
The Service/Anna was excellent informing me of the delivery process. Highly recommend this company that is truly engaged in building their market.
The Aeska shoehorn product was not only of high quality, but more so, it had the quality of a cabinet maker craft as opposed to a factory. Just the right length and comfort for a foot insert.
I ordered both the walnut and oak. Liking walnut wood as I do, the grain is tight, will patina well and very smooth. The oak is even more a reflection of beauty; almost heartwood as the grain has the look of birdseye maple.
May 14, 2026
Unprompted review
Excellent customer service and the…
Excellent customer service and the product (shoe horn) is made of the best materials, packaged nicely and looks the part of my utility wall. 👌
May 14, 2026
Unprompted review
More than a month and still have not…
More than a month and still have not received it. SHIPPING FROM CHINA. Sorry but it feels like a humiliation ritual, paying 45$ for a CHINESE MADE shoehorn and waiting for a month to receive it. NO BUT JUST NO.
May 9, 2026
Unprompted review
Reply from Aeska
Hi, we hear you, and we're genuinely sorry this has been such a frustrating experience. A month is far too long to wait, and you deserved much better than this.
We'd love to look into your order and make this right for you. Please reach out to us at support@aeska.com with your order details and we'll personally take care of it from there.
Slow shipping, have not received
Paid for ‘priority shipping’ and yet more than three weeks later it is still showing as ‘in transit.’ No way to track, no promised delivery date, no product.
I’m sorry, but this is a shoe horn. There are thousands of options out there, many of which you can easily receive within 24 hours. Any company that is planning to spend weeks sending you a product should warn ahead of time.
April 20, 2026
Unprompted review
Reply from Aeska
Hi, we completely understand the frustration, and you're right, paying for priority shipping and then having no visibility on your order for three weeks is not acceptable, and it's not the standard we hold ourselves to.
We'd love to look into this for you right away. Please reach out to us at support@aeska.com with your order details and we'll personally make sure this gets resolved.
This is what I wanted and needed
This is what I wanted and needed. I have it near my front door, ready to help put my shoes on! Love it!
May 5, 2026
Unprompted review
Attentive and courteous product support team.
Aeska's product support team is quick, courteous, and extremely generous when solving issues. They handled a shipping issue by email directly and solved the problem quickly. Highly recommend.
April 22, 2026
Unprompted review
Reply from Aeska
Hi Matthew, thank you so much for the kind words, this genuinely means a lot to the team. We're glad we could sort the shipping issue quickly and that you felt well taken care of throughout.
We hope you're loving the product, and if there's ever anything else we can help with, we're always here.
The product was as described
The product was as described. Everything included. Packaging is not worthy of gift-giving but sufficiently protective for safe shipping. Delivery time was long; plan for this if purchasing gifts.
April 27, 2026
Unprompted review
Reply from Aeska
Thank you for the honest review, we really appreciate it. The feedback on packaging is noted, and it's actually something we're actively working on improving, so this is helpful to hear.
Glad the product arrived as expected and in good shape. Hope you enjoy it!
My shoe 👞 horn is always in the same…
My shoe 👞 horn is always in the same place exactly where I wanted it
April 6, 2026
Unprompted review
I love this shoe horn
I love this shoe horn. It arrived well packaged and was so easy to install. Where have you been all my life!😂 very stylish too.
May 6, 2026
Unprompted review
A great website full of beautifully…
A great website full of beautifully designed items! I bought a wall mounted shoe horn which is a lovely addition to our cloakroom and I liked it so much I’ve bought two others for friends.
May 6, 2026
Unprompted review
Ordered items a month ago and no emails…
Ordered items a month ago and no emails or tracking details that are accurate. When I emailed them, they have no response or email with updates. It's essentially radio silence. Going to have to protest charge with credit card company at this point.
April 6, 2026
Unprompted review
Reply from Aeska
Hi, we're really sorry, a month with no updates and no response to your email is a complete failure on our part, and we fully understand why you're considering a chargeback at this point.
Please reach out to us directly at support@aeska.com with your order details and we will personally prioritize your case and get you a real answer.
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