Auto Export Shipping Inc. (AES) Reviews 16

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

16 reviews

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Rated 1 out of 5 stars

This company will take your money

This company will take your money. I been disputing a charge for months with my bank because Aes will not refund my money. I made a payment which they claimed not to have received therefore I made a second payment using money order, the first payment that they are supposed to return has never been refunded. Their financial has stop responding ever since. Not trust worthy will lie to you take your money. I would absolutely not recommend

April 7, 2023
Unprompted review
Rated 4 out of 5 stars

Excellent service but I felt the land team cheated me

The only issue I had transacting business with AES is only with the pick up team. They indiscriminately deducted $300 for most flimsy repairs and washing they claimed they did on my behalf. Otherwise, I will say they provided me with excellent service. So far so good, with all information at my disposal now, I think I will want to do more business with them but if they can improve on their land/pick up team.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

As a customer you feel very supported…

As a customer you feel very supported by everyone in the AES team, we do a few shipments a month and great service is always a constant! Thank you for everything you do to make sure all is taken care of all the time!

May 6, 2021
Unprompted review
Auto Export Shipping Inc. (AES) logo

Reply from Auto Export Shipping Inc. (AES)

Thank you Rod, we appreciate your continued support to AES.

Rated 1 out of 5 stars

Lies bad customer service

May 6, 2021
Unprompted review
Auto Export Shipping Inc. (AES) logo

Reply from Auto Export Shipping Inc. (AES)

We are sorry to hear about this negative feedback. Can you please provide us your shipment reference number or VIN number so we can further look into this matter for you.

Rated 4 out of 5 stars

Great professionalism

Had a great experience...everything went just smoothly with prompt responses.

May 6, 2021
Unprompted review
Auto Export Shipping Inc. (AES) logo

Reply from Auto Export Shipping Inc. (AES)

Ade we are glad to hear the positive feedback as we stride to make our processes seamless and stress free. Thank you for the business.

Rated 5 out of 5 stars

Great Team

Great Team. Highly recommeded. Never an issue

April 20, 2021
Unprompted review
Auto Export Shipping Inc. (AES) logo

Reply from Auto Export Shipping Inc. (AES)

Thank you very much!

Rated 5 out of 5 stars

It’s been a wonderful experience using…

It’s been a wonderful experience using AES and so efficient.Carlos one of their staff ready to help any day anytime .It’s great doing business with them

April 19, 2021
Unprompted review
Auto Export Shipping Inc. (AES) logo

Reply from Auto Export Shipping Inc. (AES)

Tunde, thank you for your kind words. I will replay the positive message over to Carlos as well.

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