Aesthetics Shop has wonderful customer service with fast deliveries. I was shocked when I ordered on Tuesday afternoon with my delivery arriving on my porch Thursday morning. Not all have been that q... See more
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Review summary
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Reviews shaping this summary
Quick delivery affordable prices good communication. Although I just tried to order again and I can't seem to order through pay pal this time around so I paid through venmo. Not enough time has pass... See more
Company replied
I have been purchasing my product with Aesthetics-Shop for a while now, and have nothing but RAVE reviews. My product comes in a timely manner, packaged nicely, with a great retention on my clients. T... See more
Company replied
Great website once my products shipped they arrived quickly. Great international shipping rates. My new go to website will definitely be using again and I got two gifts.
Company replied
Company details
Written by the company
CE Certified · Dermal Fillers · Botulinum Toxins · Skin Boosters · Disposables · Skin Care & Cosmetics · Fat Dissolvers · Hair Treatments · $25.99 Shipping · FAST Shipping · Flash Sales · All the great skincare products you love at better price. Aesthetics-Shop is here for you. Make your old skin, look new again.
Contact info
312 SW Greenwich Dr suite 756, 64082, Lees Suumit, United States
- contact@aesthetics-shop.com
- aesthetics-shop.com
4.4
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 1 month
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Reply from Aesthetics-Shop
Thank Alicia for your wonderful and honest review. We are hlad to hear you had an wonderful experience with us. Thank you for your review.
Happy Shopping
Not sure yet
Update: I received the package! Came in about 2 weeks.
Not sure yet. It’s been 2 weeks and I still don’t have the product. I’ll update if it’s delivered.
December 19, 2023
Reply from Aesthetics-Shop
Updated: Jon we are very pleased you received your package and for you to update your honest review. We are very sorry that it took 2 weeks. Please keep an eye on your email as we want to send you discount for the long shipping.
Hello Jon we are sorry to hear that you haven't had a great experience with us. It looks like your tracking is showing its in transit. We will keep in eye out as well. If you have any questions please don't hesitate to contact us.
I have sent you numerous emails about…
I have sent you numerous emails about you forgetting to send my Botox. It was for a Christmas gift and they never received it. I would appreciate it if you would luck in your files and send it to me ASAP along with saline solution. I think everything was great considering I got my order in a timely manner, but I didn’t get my order lol I paid for a service I did not get please fix it. My name is Kellie Champion, and my order number was.1703 … I’m waiting for it to be fixed
December 22, 2023
Unprompted review
Reply from Aesthetics-Shop
Kellie, Thank you for replying to the email that was sent to you in fixing this matter. We are truly sorry for the inconvenience this has caused and hope we you continue to shop with us.
Reply from Aesthetics-Shop
Thank you for leaving your honest review. We are glad to hear you had an positive experience with us.
I have not received my order
November 17, 2023
Reply from Aesthetics-Shop
We show your tracking was sent out November 16th. With the holiday there could have been some delay. We apologize that you didn't have such a good experience with us. We are working on quicker shipping. We hope to gain you as a customer in the future.
The shipping was very bad
The shipping was very bad. I used another company and they shipped immediately and I got it in 2 days. The product did not work either.
November 7, 2023
Reply from Aesthetics-Shop
We are sorry to hear that you didn't have a great experience with us. We are a new company and still working out the kinks with shipping. Also, we did see that you order Tesoro - Fine with Lido. We are unsure on how the product didn't work but we always encourage you to have someone that is licensed to handle the products we sell. We hope in the future we can make it up to you.
I never receive my order
October 4, 2023
Reply from Aesthetics-Shop
Hello Nuo,
We are very sorry to hear you didn't receive your order. We don't show that you ever contacted us about your order. Can you please email us at contact@aesthetics-shop.com with your order number.
Amazing and seamless ordering through delivery
Easy and seamless process from ordering to delivery! Will be ordering here again :)
October 4, 2023
Reply from Aesthetics-Shop
Scott, thank you for your honest review. We are very excited that you will be a returning customer.
AMAZING prices by far from the other…
AMAZING prices by far from the other websites I’ve ordered from. Shipping seems to be 5-7days which doesn’t bother me at all. I can see how others wouldn’t care for the slow service. I order lemon bottle fat dissolvers the price was way cheaper paid $155.95. They seem to always have sales going so that’s a major plus. Customer service response very fast. Definitely will be ordering from this company for now on
September 8, 2023
Unprompted review
Reply from Aesthetics-Shop
Thank you for your honest reply. We are happy to hear you are enjoying our prices and want to let you know that were working hard to bettering the shipping price and how long shipping takes.
Very good prices and quick superb…
Very good prices and quick superb customer service and experience. Only con is that shipping takes longer than other similar websites that sell these items
September 12, 2023
Reply from Aesthetics-Shop
Thank you for your honest review. We are definitely working on faster and cheaper shipping.
Excellent customer service and great…
Excellent customer service and great prices on products!
August 8, 2023
Reply from Aesthetics-Shop
Thank you Anne. We look forward to you shopping with us again.
Scammers
Not a good one. Only one response to emails I’ve sent. Website doesn’t offer a lot of info on shipping times and where from. No shipping updates as promised. I think this company is fraudulent. They don’t state that there products are shipped from Korea but they have an address of MO. Or how long you can expect your order to take to ship out. And customer service is lacking in professionalism. I would assume that’s the American based part of the business. The Koreans I’ve dealt with in the past have always been professional and about tracking numbers and emails on delays.
I got an email back saying here’s your tracking number AGAIN who’s the scammers now. Very professional!
Delivery date 7/5 from Korea. Nabota is suppose to be delivered chilled. Not sure how that’s going to happen it “said” it was shipped out on 6/23. Worst experience. Pls make sure when ordering any product like this that the website clarifies where it’s shipping from. I thought it was a local USA retailer. I think they just drop ship.
June 12, 2023
Reply from Aesthetics-Shop
Connie we are not fraudulent, and we have replied to 18 emails from you since you placed your order. Which my team answered to multi emails from you in the same day. You placed your order during one of our FLASH Sales which is really hard to get everyone's orders out quickly. Also, a holiday followed shortly after the sale. You are very rude to the employees that have done nothing but helped you. I apologize that we can't work and send out your order at your unrealistic timeframe. We sent out a few emails to you to make sure you're getting our emails since you emailed stating that you never received tracking info, which you received your package on June 28th but I show we sent it the same day you asked for it. As well as PayPal sending you your tracking information. Calling us a scammer after giving you a discount off your order to make things right is crazy. Aesthetics-shop is based in the us and currently shipping from our warehouse that's located in Korea this is just temporary. Again, I apologize you had a bad experience but being nasty and rude to our employees isn't very nice of you.
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