When I contacted the firm for information they sent through additional pictures of the beautiful butterfly urn. I wanted to be sure it was a perfect choice for my wonderful friend as it is the last gi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When I contacted the company for more information regarding the urn before purchase, the response was quick and very informative. Once my order was placed, I was kept informed of progress and the i... See more
Absolutely beautiful urn. I am so so happy with the size, quality, delivery, packaging. I lost my beautiful brother who loved the tree of life. This moody beautifully coloured urn is ideal for me to t... See more
Really pleased with the customer care, I wasnt sure initially on the design but from conversation on the phone & more photos being shared I felt more comfortable with my choice. Delivery was quick, pa... See more
Company details
Written by the company
For many people today, carefully choosing a cremation urn for a loved one is a deeply poignant way of paying tribute to them. We aim to help our customers with this important decision by offering a range of urns for ashes which are all designed to be aesthetically beautiful and are created by skilled artisans using the highest quality materials. We are proud to say many of our urns have received awards at international funeral fairs. We are also introducing a range of biodegradable urns which eventually break down and return to the earth, without harming the environment. Our unique range offers a variety of styles to suit all tastes. In addition, we are able to offer a personalised memorial plaque, so you can rest assured the urn you choose will be both a meaningful and personal tribute to your loved one.
Contact info
Unit 1200 The Pompey Centre, Fratton Way, PO48SL, Southsea, Portsmouth, United Kingdom
- 07837662545
- info@aestheticurns.co.uk
- aestheticurns.co.uk
4.9
Excellent
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class service
First class service
Speedy delivery
Fantastic looking Urn really good quality.
December 9, 2024
Reply from Aesthetic Urns
Thank you
What a pleasure
Spoke with Dom, lovely guy. Sorted my request out and I couldn’t have asked for a better service. Wouldn’t think twice about recommending
December 1, 2024
Reply from Aesthetic Urns
Thank you
Reply from Aesthetic Urns
Thank you
Great product
Placed order, money was taken but no order confirmation email arrived so a bit worrying however a few days later received word that our order was out for delivery so panic over.
Great product, even better than the brochure picture, looks like a piece of art not your usual urn, very happy.
November 20, 2024
Reply from Aesthetic Urns
Thank you
Urn was of best quality and very…
Urn was of best quality and very reasonable price. Thanks so much.
November 9, 2024
Reply from Aesthetic Urns
Thank you
Striking, unusual urn and great service
I bought this urn for my husband's ashes and it is a really lovely piece. It's like a beautiful piece of wooden sculpture which blends really well into my lounge decor. I know my husband is still with me without obviously having 'an urn' sitting on the shelf. Also the service provided by Aesthetic Urns was excellent. They telephoned me to tell when to expect delivery and it arrived on time, very securely packaged. I would definitely highly recommend this supplier.
November 13, 2024
Reply from Aesthetic Urns
Thank you
It was beyond all my…
It was beyond all my expectations—simply beautiful with a perfect and elegant design. Breathtaking
November 1, 2024
Reply from Aesthetic Urns
Thank you
Lovely urn
Lovely urn, and excellent customer service.
I would recommend this company.
Thank you
October 24, 2024
Reply from Aesthetic Urns
thank you
Excellent customer service
Was contacted very quickly after placing my order as the design had slightly changed and they had not had time to update website , pictures were sent to me and asked if I wished to proceed with my order , very happy with my purchase and good communication between buyer and seller
October 1, 2024
Reply from Aesthetic Urns
Thank you
Lovely well made urns with excellent customer support and service
Dom was extremely helpful in answering my questions and so I finally decided on both the large & medium heart urns for my parents ashes. I decided to mix their ashes into both urns and had a plaque designed for each. The urns arrived in separate boxes, well protected with glue for the seals and bags for the ashes. They are very well made and perfect as an ornamental display which will look great anywhere 🥰 Great service ! Thank you for all your support x
August 28, 2024
Reply from Aesthetic Urns
Thank you
The ordering and delivery of the item…
The ordering and delivery of the item was very good. Looks beautiful. Would definitely recommend.
September 5, 2024
Reply from Aesthetic Urns
Thank you
Thinker Urn
The quality of the thinker/philosopher urn is excellent, and the attention and help of the service was outstanding - would give a rating of 10 if I could !!!!!
September 9, 2024
Reply from Aesthetic Urns
Thank you
Really beautiful items
Really beautiful items, well packaged and delivery great. Also gentleman phoned me prior to sending one of my items to advise the product had changed ever so slightly and wanted to check I was still happy with the order, I thought this was a very lovely touch. Overall fantastic service
September 18, 2024
Reply from Aesthetic Urns
Thank you Emma.
Helpful
Good communication from the owner. The urn is really nice and arrived when he said it would. Thank you
September 13, 2024
Reply from Aesthetic Urns
Thank you
What a beautiful piece
What a beautiful piece. I will treasure for ever. So special to find something that means something. A little broken with a beautiful heart. Then to get a call to see if i was happy with my purchase. Could not recommend more. Great product great service.
July 24, 2024
Unprompted review
Reply from Aesthetic Urns
Thank you Linda.
Definitely recommend
The communication from the seller was great and kept me updated on delivery also.
Very pleased with the product.
August 22, 2024
Reply from Aesthetic Urns
Thank you
Great quality product
We recently purchased a beautifully crafted cremation urn from Aesthetic Urns, and we couldn't be more pleased with our choice. The urn we selected is a unique, spherical design that truly stands out. Its elegant round shape is nothing like the traditional urns associated with cremations, making it a perfect piece to display on our mantelpiece.
Initially, we were a bit hesitant due to some previous reviews mentioning concerns about quality. However, we were pleasantly surprised to find that the quality of this urn is superb. The craftsmanship is exceptional, and the design is both modern and tasteful.
The urn arrived just three days after we placed our order, which was impressive. The communication with the seller was excellent as well. He provided us with all the necessary dimensions and even suggested this particular design, which we found to be quite unique and difficult to find elsewhere.
We highly recommend Aesthetic Urns for anyone looking for a distinctive and high-quality urn. We are extremely satisfied with our purchase and the overall.
August 24, 2024
Reply from Aesthetic Urns
Thank you
Reply from Aesthetic Urns
Dear Mr. Avery,
Thank you for your feedback. We're sorry to hear that you were not satisfied with your purchase. We strive to offer a range of products that cater to different needs and budgets, and it seems that the urn you selected was one of our more basic and affordable options.
As you mentioned, this particular urn is made from thin aluminium and has a simple design, which reflects its lower price point. We do offer higher-quality options with thicker materials and more intricate designs, which we would have been happy to recommend had we known your preferences.
We're always here to assist our customers and had reached out to discuss a return or exchange. Unfortunately, since you indicated that the item has already been disposed of, we're unable to proceed with a return.
Please feel free to reach out to us directly if you have any further concerns or if we can assist you with another selection. Best regards,
Great service from start to finish
Great service from start to finish. Arrived when said it would and the Urn ⚱️ is beautiful 😍
August 21, 2024
Reply from Aesthetic Urns
Thank You
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.