AFA Insolvency Limited  Reviews 

2,957
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 937 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally supportive, kind, and understanding when dealing with stressful financial situations, ensuring that every person feels completely at ease. People deeply appreciate the professional, reassuring, and completely non-judgmental approach provided throughout the entire journey. Some reviewers were happy with how smoothly the entire process and communication were managed from start to finish. Consumers also note that payment arrangements are handled efficiently, which successfully takes a massive weight off their shoulders and restores peace of mind. Individuals looking for debt assistance find the advisors incredibly helpful, attentive, and consistently quick to respond to any queries.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the team's kindness,... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing deep appreciation for the patient and... See more

Service

Clients share profound satisfaction regarding the service, noting that professional and friendly staff... See more

User experience

Users describe positive interactions with user experience, highlighting how staff members are exceptionally... See more

Payment

Customers had positive experiences with payment, noting that staff ensured transactions went through... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sharni made me feel so at ease , I was extremely nervous and she went though everything without judgement , made sure I understood and really took the time to listen and explain. Service was excell... See more

Rated 5 out of 5 stars

Spoken to Peter this morning and he was very calm and reassuring which was just what i needed. It can be a very stressful thing having to deal with debt so having someone like Peter talking so calmly... See more

Rated 5 out of 5 stars

Mike was amazing. He was professional, explained everything so that I understood it all. He was understanding, empathetic and an all round really nice man. I would recommend AFA to anyone that was in... See more

Rated 5 out of 5 stars

Everytime I have contacted, since setting up my IVA to now, 2 years in, I have received nothing but respect, kindness and solutions. Wonderful staff who provide a fantastic service. Can't recommend AF... See more


Company details

  1. Insolvency Service
  2. also in
  3. Debt Relief Service

Written by the company

AFA are licensed Insolvency Practitioners based in Manchester, UK. We provide Individual Voluntary Arrangements for people who are experiencing financial difficulties.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,957)

866 reviews in the last 12 months

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Rated 5 out of 5 stars

Louis is the real deal

When I way first introduced to the i v f I had second thoughts because I never knew what to expect but I am very pleased with the outcome they have taken the stress of me I had my first review and it went very well the young lady I was talking to was brilliant make me feel at ease no stress that special young lady was Louise

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

AFA insolvency have been a game changer…

AFA insolvency have been a game changer for me. Handling my IVA with professionalism and kindness. Recovering from debt is not an easy process but AFA guide you through the whole journey
Louise, who dealt with my current review was particularly outstanding going above and beyond at all times. I highly recommend AFA to anyone. I’m very grateful for all they have accomplished for me.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had gotten myself into a bad…

I had gotten myself into a bad situation financially. I cannot thank AFA insolvency Limited they were both extremely professional and at the same time very kind and made the whole process much easier than it could have been.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

AFA Insolvency have been incredible…

AFA Insolvency have been incredible supporting me with my IVA. They are very understanding. At no point did I feel any judgement and they made the whole process stress free. If you are looking for help with managing your debts, AFA insolvency are the people to help!

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

AFA insolvency LTD

AFA insolvency LTD. Are extremely thorough in setting up a payment plan that is affordable to maintain a regular payments. The AFA staff are really helpful in explaining the IVA process l can’t thank them enough for the work they have done to help me.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing,friendly, supportive

I can’t say enough wonderful things about IVA Company! The team is truly amazing, supportive, friendly, and always willing to go the extra mile. It’s clear that everyone works together tirelessly as a team to make life easier and provide the best possible support. Their kindness, dedication, and genuine care really make a difference. I’m so grateful for everything they do and would highly recommend IVA Company to anyone looking for a caring and supportive team! 🌟

July 24, 2026
Unprompted review

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