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Affemity Reviews 334

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick responses. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding coaching sessions that offer clarity and support for self-growth. However, some customers also noted dissatisfaction with customer service, describing it as dismissive and unhelpful in resolving issues. Additionally, a few people felt the service did not provide actual relationship coaching and that session lengths were too short to be fully effective.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, kindness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness,... See more

User experience

Clients share positive opinions on user experience, finding the app helpful, easy to use, and informative,... See more

Service

People report positive experiences with the service, highlighting its efficiency, kindness, and helpfulness.... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I chose the least expensive option to see what it’s all about. When verification came, I was charged significantly more so I immediately contacted customer support. They IMMEDIATELY took care of the m... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly surprised by the quality of this content. There are audio portions which I enjoyed. Through the simple vehicle of composing text messages we confront our deepest, darkest fears and fl... See more

Company replied

Rated 5 out of 5 stars

Affemity confirmed the nice girl position I've been placing myself in! Time for that alter ego to come out lol! Wanted to continue subscription but income taxes around the corner! Keep up the gre... See more

Company replied

Rated 5 out of 5 stars

The sessions with Sofia have been brilliant, I'm gaining confidence back after a rocky time and importantly understanding myself and how much our history can influence the present. Really interestin... See more

Company replied


Company details

About Affemity

Written by the company

Affemity is a sanctuary of empowerment designed for women navigating the beautiful, complex world of relationships.

Positioned as a warm best friend rather than a clinical self-help platform, it serves as a cozy morning space where members can discover personalized plans, build confidence, set boundaries, and manifest fulfilling connections.

The platform delivers practical, bite-sized courses and interactive quizzes focused on real-world scenarios—like navigating low-effort texters or uncovering subconscious relationship patterns.

Through our thoughtfully designed guides, you’ll receive practical advice, gentle insight, and real-life perspectives that help you better understand your desires, values, and goals.

For real-time support, the Growth tab offers the Affemity Ally — a dedicated AI relationship assistant. This feature provides intuitive guidance and practical messaging tools, helping women navigate modern communication, ease overthinking, and handle sensitive situations with confidence.

By replacing corporate language with tender, real-life perspectives and daily affirmations, Affemity ensures that every woman feels heard and gently rooted.

Our mission is simple: to listen, support, and empower you as you move toward the life you want to live — with clarity, confidence, and self-trust.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

334 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

DO NOT SUBSCRIBE!!

DO NOT SUBSCRIBE!!! It is impossible to cancel and they keep charging you. I tried customer service but they got mad at me when I left negative feedback via the text that was auto-generated to me. I am about to give up and cancel my credit card. They are horrible. Don't stress yourself out risking the chance you'll have to deal with their customer service. The service isn't worth it.

March 20, 2026
Unprompted review
Affemity logo

Reply from Affemity

Hello Stephanie,

We’re very sorry to hear about your experience. We’ve tried to locate your account in our system but were unable to find a matching profile under the information provided. To help resolve this as quickly as possible, please reach out directly to our support team at support@affemity.com with the email address you used when registering.

Our team will make sure your subscription and any concerns are addressed promptly. We truly value your feedback and want to make this right.

Warm regards,
Your Affemity Support Team

Rated 5 out of 5 stars

Outstanding prompt customer

Outstanding prompt customer
Service.
Thank you Affemity team !

March 24, 2026
Unprompted review
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Reply from Affemity

Dear Deena,

We truly appreciate your feedback!☺️

We are thrilled to hear that you had an outstanding experience with our Support Team. Providing prompt and helpful service is our top priority, and we’re so glad we could assist you quickly.

Thank you for choosing us, and we’re always here if you need anything else!♥️

All the best,
Affemity Support Team

Rated 5 out of 5 stars

Coaching sessions with Anna are really good

Coaching sessions with Anna are really good. She is skilled, friendly, and down-to-earth. I always leave with at least one “oh wow, that’s true” moment and a few small things to try. The only downside is that it can be hard to find a time that works for me, so I can’t book as often as I’d like.

March 19, 2026
Unprompted review
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Reply from Affemity

Dear Kylee,

Thank you so much for your thoughtful review 💛

We’re really happy to hear that your coaching sessions have been so meaningful and that you’re walking away with those “oh wow” moments and practical takeaways — that’s exactly what we hope to create.

We also appreciate your note about scheduling. We understand how important flexibility is, and we’re continuously working on improving availability so it’s easier to find a time that fits your routine.

Thanks again for sharing your experience — it truly means a lot to us! ✨

Warmly,
Affemity Support Team

Rated 5 out of 5 stars

Great app

Great app, except all the valuable knowledge I got from there (I start every day with their practical exercises and then go on reading some really valuable articles) their support is really helpful - they helped me solve my issue immediately, giving me some great solutions to my problems.
I highly recommend the app for everyone struggling with their lovelife but also to those who want to understand their mechanisms better and work on them :)

March 24, 2026
Unprompted review
Affemity logo

Reply from Affemity

Dear Urszula,

Thank you so much for your kind words and for taking the time to share your experience 🤎

We’re truly happy to hear that the app has become a part of your daily routine and that you find the exercises and articles valuable. It means a lot to us to know that the content is supporting you on your journey of self-discovery and growth.

We’re also especially glad that our support team was able to assist you quickly and provide helpful solutions — your comfort and experience are always our top priorities.

Thank you for your recommendation and for being with us. Wishing you continued progress and many positive discoveries ahead!

Warmly,
Affemity Support Team

Rated 5 out of 5 stars

Highly responsive customer service…

highly responsive customer service person (alexandra). I reached out about a confusion with the billing - honestly expected to have to write many times to figure it out (like with most companies) but was pleasantly surprised - this rep responded within an hour !!! And it was evidently a real person, not a bot. We had a few quick emails to sort it out, they were fully knowledgeable on the details and exactly how to resolve the situation. I was very impressed. Especially as they are overseas - whereas I was recently on hold for two hours with a local financial company.

March 16, 2026
Unprompted review
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Reply from Affemity

Hello there!

Thank you so much for your kind words. ✨

We’re truly glad to hear that your experience with our support team was so positive. Providing fast, clear, and genuinely helpful assistance is something we really strive for, so it means a lot to know it made a difference for you.

We also really appreciate you highlighting the human side of the interaction — we believe that real support should always feel personal and attentive.

If you ever need anything else, we’re always here to help 🤎

All the best,
Affemity Support Team

Rated 5 out of 5 stars

I needed to cancel for personal reasons…

I needed to cancel for personal reasons & I was taken care of in a timely manner and also reimbursed for 1/2 my fee.
Thank you.

March 11, 2026
Unprompted review
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Reply from Affemity

Dear Andrea,

Thank you so much for your kind words!🫶

It’s great to hear that our Support Team was able to assist you in a timely manner and help find a solution.
We appreciate your trust, and please know that you’re always welcome back.❤️

All the best,
Affemity Support Team

Rated 5 out of 5 stars

Excellent customer service

I subscribed to Affemity a month ago and enjoyed the content of the application. I was surprised to get immediate customer support feedback when I contacted Affemity to help me resolve my issue. ❤️ That rarely happens nowadays!

March 10, 2026
Unprompted review
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Reply from Affemity

Dear ERC,

Thanks for your kind feedback!🤩

It’s wonderful to know that you’ve been enjoying the platform and that our Support Team was able to assist you promptly.

Your experience is very important to us, and we’ll always do our best to be there whenever you need guidance or assistance.❤️

With appreciation,
Affemity Support Team

Rated 5 out of 5 stars

Excellent Customer Support

New to Affemity - their customer support is excellent! Super quick to respond and resolve.

March 9, 2026
Unprompted review
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Reply from Affemity

Dear Catherine,

Thank you so much for your kind words! 🌸
We’re thrilled to hear that our support team could help you quickly and effectively.

Welcome to Affemity — we’re excited to have you with us on this journey of growth and self-care. If you ever need anything, don’t hesitate to reach out.

Warmly,
Affemity Support Team

Rated 5 out of 5 stars

The sessions with Sofia have been…

The sessions with Sofia have been brilliant, I'm gaining confidence back after a rocky time and importantly understanding myself and how much our history can influence the present. Really interesting content also to explore self growth. And the admin team are on it with any queries. Friendly and quick responses. Highly recommend x

March 8, 2026
Unprompted review
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Reply from Affemity

Dear Carla,

Thank you so much for sharing another lovely review with us 💛

We’re delighted to hear that your sessions with Sofia are helping you rebuild confidence and better understand yourself. It’s also great to know you’re enjoying the self-growth content and that our team has been helpful.

We truly appreciate you being part of our community! ✨

Warmly,
Affemity Support Team

Rated 5 out of 5 stars

I loved the quick response to my…

I loved the quick response to my emailed request. It’s not often that you reach out to a Phone App and they are so eager to help answer your questions. This was very much appreciated!!

March 7, 2026
Unprompted review
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Reply from Affemity

Dear Catherine,

Thank you so much for your thoughtful review! 😊

We're really glad to hear that our quick response made a positive difference for you. Our team always aims to be as helpful and responsive as possible, so it means a lot to know it was appreciated.

If you ever have more questions or need assistance, we’ll always be happy to help! 💛

All the best,
Affemity Support Team

Rated 5 out of 5 stars

Great customer service

Great customer service! Nice programs.

March 7, 2026
Unprompted review
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Reply from Affemity

Hi there,

Thank you so much for your kind words! 💚

We're really happy to hear that you enjoyed the programs and had a positive experience with our customer support team. Your feedback means a lot to us and motivates us to keep improving every day.

If you ever need anything, we’re always here to help.

All the best,
Affemity Support Team

Rated 5 out of 5 stars

Costumer support is great

Costumer support is great

March 7, 2026
Unprompted review
Affemity logo

Reply from Affemity

Dear Rita,

Thank you for taking the time to share your feedback! ✨

We're delighted to hear that you had a great experience with our support team. Providing helpful and responsive assistance is very important to us.

If there’s ever anything we can assist you with, please don’t hesitate to reach out.

Warm regards,
Affemity Support Team

Rated 5 out of 5 stars

I had an issue with my account that…

I had an issue with my account that needed resolution. Affemity’s customer support was quick to work with me to get my account issues resolved. Thank you!

March 3, 2026
Unprompted review
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Reply from Affemity

Dear Carol,

We truly appreciate your kind feedback.🫶

It means a lot to know that the situation was resolved and that you felt supported along the way. Your comfort and peace of mind are important to us, and we’ll always do our best to be there whenever support is needed.

We appreciate you being part of our community.❤️

All the best,
Affemity Support Team

Rated 5 out of 5 stars

I interacted with customer support and…

I interacted with customer support and they were very helpful. They treated me with kindness and respect. They were very quick in their responses to resolve my issue.

March 5, 2026
Unprompted review
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Reply from Affemity

Dear Catherine,

Thank you for your kind feedback!🤩

We’re glad our Support Team was able to assist you quickly and make your experience positive. Treating our customers with kindness and respect is something we care deeply about. We appreciate you sharing your experience with us!

Always here for you, whenever you need support.❤️

Warm regards,
Affemity Support Team

Rated 5 out of 5 stars

I sent an email about my renewal date…

I sent an email about my renewal date and Emanuel answered it with seconds of me hitting send. Usually have to wait hours or even days when you email a company's support team. Wonderful customer service in seconds!!!!!! Thanks again

March 6, 2026
Unprompted review
Affemity logo

Reply from Affemity

Dear Fran,

Thank you for the wonderful review!🥰

We’re really glad Emanuel could respond so quickly and help with your renewal question. Fast and helpful support is always our goal. Your kind words mean a lot to us!

We’re always here for you if you need anything!♥️

All the best,
Affemity Support Team

Rated 5 out of 5 stars

Anna is really into the point and…

Anna is really into the point and helpful. I absolutely recommend a session with her!

March 4, 2026
Unprompted review
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Reply from Affemity

Dear Ζωή,

Thank you so much for sharing your experience!🌟

It’s wonderful to know that your session felt focused and valuable. The clarity and direction you’re gaining are powerful steps forward.

We appreciate your trust and remain dedicated to supporting you every step of the way.♥️

Warm regards,
Affemity Support Team

Rated 5 out of 5 stars

They rock

Setting things up was a bit confusing, but the support team was swift and very accommodating !!!

March 2, 2026
Unprompted review
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Reply from Affemity

Dear Amanda,

Thank you so much for your lovely review! 💛

We really appreciate your honesty about the setup feeling a bit confusing at first — and we’re especially happy to hear our support team was able to step in quickly and take care of you. That’s exactly what we’re here for.

It truly means a lot to have you with us. We’re always just a message away if you need anything ✨

With appreciation,
Affemity Support Team

Rated 5 out of 5 stars

Best customer service

I was requesting a refund and they treated me with so much kindness. They gave me what I asked for plus a gift. Absolutely amazing customer service. And the support. 5 stars

March 1, 2026
Unprompted review
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Reply from Affemity

Dear Rosie,

Thank you so much for your beautiful feedback.🤩

It’s incredibly important to us that every request is handled with empathy and attentiveness. Knowing that you felt valued and treated with care reassures us that we’re doing what we set out to do.

We’re grateful for your kind words and are always here if you ever need anything in the future.❤️

All the best,
Affemity Support Team

Rated 4 out of 5 stars

I have recently subscribed to this app…

I have recently subscribed to this app .I had few issues with the billing. I emailed customer support who responded quickly and resolved my billing issues . I was very impressed with the team.
I accessed secure attachment audio content and found it very useful . They have audio file and a summary of the topic in bitesize for reading on the go and also offer 1:1 support .
Thank you for great customer support .

February 25, 2026
Unprompted review
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Reply from Affemity

Dear Hema,

Thank you so much for your kind words and for taking the time to share your experience. 🤍

We’re really glad to hear that our support team was able to quickly resolve the billing issue and that you felt well taken care of — that truly means a lot to us. It’s also wonderful to know that you’re enjoying the audio content and bite-sized summaries. We designed them to be practical and easy to use on the go, so your feedback is especially meaningful.

If you ever need anything else or want guidance exploring more features, we’re always here to support you. 💌

Warm regards,
Affemity Support Team

Rated 5 out of 5 stars

Ease of access and the quick response

Ease of access and the quick response. It is deeply appreciated

February 24, 2026
Unprompted review
Affemity logo

Reply from Affemity

Dear Jennifer,

We sincerely appreciate your kind feedback.☺️

We’re so glad that your experience felt smooth and supportive. Making things simple and being there when you need assistance is something we genuinely care about.

Your comfort and confidence while using the platform are incredibly important to us, and we’re always here whenever you need support.🧡

Best regards,
Affemity Support Team

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