Affluentattire Reviews 133

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

As always with online purchases was initially cautious, but the website and social media platforms all checked out, so went ahead and ordered a pair of Air Jordan 4 Frozen Moments. Ordered on Saturday... See more

Rated 5 out of 5 stars

Excellent customer service !.. I ordered a jacket which subsequently became unavailable as they were not able to trace in there store .. however , they kept in regular contact & offered similar jacket... See more

Rated 5 out of 5 stars

What an absolute legend Marc is. I've had an issue with the size/fit of a coat I wanted to buy for my son. I've had nothing more than excellent customer service from start to finish. Delivery was... See more

Rated 5 out of 5 stars

I ordered a pair of shoes that were in the sale over the Christmas break. They were dispatched really quickly arriving the next day. Sadly they didn’t fit and Marc’s comms were fantastic. He confirm... See more

Company details

  1. Clothing Store

Written by the company

Designer clothing outlet & Luxury personal shopping service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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Rated 5 out of 5 stars

100% AUTHENTICITY APPROVED + 10/10 CUSTOMER SERVICE

Customer service was absolutely amazing. I had an issue with delivery, I understand that it’s out of their hands once it’s sent to the courier, but Marc, the legend, bothered to hand deliver it to me on the weekends when he would have been off. Bear in mind the office and my residence is nowhere near each other. It’s little things like this that really sticks out to me. When the jacket arrived, to be fair I doubted the authenticity because of how rare the jacket was. After going back and forth with Marc, he confirmed the authenticity until I was happy and bothered to chase up my requests, in literal MINUTES, which is unheard of nowadays with pretty much any other business. Things like this is what is needed for businesses to keep loyal customers, and I’ll definitely be adding myself to that list. You’re an absolute star Marc, hope to see this business thrive, many more opportunities and customers to come.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Canada goose jacket

Bought a Canada goose jacket, as most are I was skeptical at first when these new retailers pop up on Facebook but have to say the service was excellent and my jacket arrived within a few days, would definitely buy from these again

November 17, 2025
Unprompted review
Rated 3 out of 5 stars

Communication lacking.

Item arrived on time. However, when I returned it the communication was nonexistent. Didn't acknowledge receipt of item and even questioned whether it had been sent despite it having been sent via Royal mail special delivery and signed for. Response finally came almost two weeks later a few days before refund was obligatory and I had notified intention to recover refund via small claims court unless communication was received.

August 20, 2025
Unprompted review
Affluentattire logo

Reply from Affluentattire

Hi Neil,

Thank you for taking the time to leave us a review, we welcome all feedback to help us improve our service moving forward.

We are sorry to hear you feel the communication was below par with regards to your return, however the feedback is slightly contradicting.

You have said our communication was non existent, but have then gone onto say we chased you for an update on it's whereabouts.

Our returns portal is in place to help streamline the process for both our customers & ourselves and to enable there to be a record of the return at any given time. If a tracking number is not uploaded to the portal it does become quite difficult to identify exactly where that return is, hence the reason we reached out for it.

Our returns policy advises your refund will be processed within 14 days of receiving a return back, as was the case with yours, however, in most cases this is usually much quicker.

Never the less, we will take on board the feedback and continue to find ways of improving our service.

Thank you for shopping with us in the first place.

Rated 5 out of 5 stars

Moncler pavin jacket

I've been searching online for a moncler jacket for awhile,but didn't want to pay crazy money for one,I came across affluentattire and I've got to say these guys were first class from start to finish,the moncler jacket i received is amazing,and was well packaged and promptly delivered, I will definitely be buying again soon.

July 30, 2025
Unprompted review
Affluentattire logo

Reply from Affluentattire

Thank you very much or the feedback. We hope you enjoy your new item!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Trainers were with me earlier then expected. Had a issue my end that I messed up on, they were accommodating and sorted out right away. Will be using again 100%

July 3, 2025
Unprompted review
Affluentattire logo

Reply from Affluentattire

Thank you for taking the time to leave us a review. We very much appreciate it.

Rated 5 out of 5 stars

Very happy with my order

Very happy with my order! It arrived in 2 days! Would deffo order of these again and highly recommend them!

June 10, 2025
Unprompted review
Affluentattire logo

Reply from Affluentattire

Thank you for taking the time to leave us a review Sean. We appreciate it!

Rated 5 out of 5 stars

Recommended!

Ordered some trainers without a problem they came promptly no hassle! Will be using you guys again thankyou

May 9, 2025
Unprompted review
Affluentattire logo

Reply from Affluentattire

Thank you Anthony for taking the time to leave us a review. We appreciate it!

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