Affordablehousing.com  Reviews 

760
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Gloria Caldara Made me asking questions painless! I never thought a highly educated, career woman would have to be on a Section 8 waiting list. She never made me feel rushed, pitied or uncomfortab... See more

Rated 5 out of 5 stars

Rick Tefel was incredibly helpful and went above and beyond to assist me. His knowledge, patience, and willingness to take the time to ensure everything was handled smoothly made a huge difference. I... See more

Rated 5 out of 5 stars

Even though I had many questions, Vennessa V made sure to take her time and explained what I needed to know. she helped navigate me through the website without any trouble and due to her help I am muc... See more

Rated 5 out of 5 stars

Kemar provided excellent customer service. It was because of his expert knowledge that I decided to sign up for a premium package to boost my listing. He also provided his information in case I n... See more

Company details

  1. Apartment Rental Agency

Written by the company

AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

760 reviews

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No recent history of asking for reviews

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4.7

All reviews

(760)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The conversation was clear

The conversation was clear, well explained. Customer service was excellent with active listening and thorough explanation. Also, the paperwork processing and reply were timely and expeditious.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

VANESSA

VANESSA , WAS VERY HELPFUL AND EXTREMELY PROFESSIONAL. ANSWERED ALL MY QUESTIONS PROMPTLY, SHE WAS VERY KIND AND POLITE...JOB WELL DONE

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience speaking…

I had a wonderful experience speaking with Vanessa over the phone! She was friendly and made me feel comfortable right away. I had a question about my application, and she took the time to explain everything clearly. resolved my question in just a few minutes! Thank you Vanessa, for your outstanding help! I really appreciate it.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Vanessa was exceedingly pleasant

Vanessa was exceedingly pleasant, soft spoken, polite, patient, knowledgeable. She bent over backwards to make sure I was able to sign up, sign in and get started. I am VERY impressed and mega pleased!

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful Agents!

Mr. Kemar Small was able to quickly resolve my issue. He was knowledgeable about my questions and sorted out my issue faster than expected. He was professional and easy to speak / understand.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT Customer Service from ELENA

Elena from Customer Service was WONDERFUL!!!
She was extremely knowledgeable, helped me get on the right plan to boost my listings and was patient in teaching me the steps I need to take on a daily basis. She helped me compose my email and the questions necessary to make my listings more attractive. Elena exemplified professionalism, expertise, patience and a great personality. She is an asset to your company.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

I spoke with Vanessa Visas and she was…

I spoke with Vanessa Visas and she was absolutely wonderful. She answered all my questions. She is very knowledgeable, patient and understanding. I wish all representatives were as good as she is. Your company is lucky to have her, she is a great asset to your team.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely professional

Extremely professional, very outgoing, so helpful. We need more people. Highly appreciate all she has helped our company with and more then glad to give her this rate ***********

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

canceling a plan and refunding money

Did not know how to cancel a plan due to expire 2/17/25. Last week I submitted a ticket and I received no response. I attemped to call several times and I could not reach anyone. Today Kemar Small showed me how to cancel a plan. It was well hidden in the online system. He also revered the charge that was placed tody

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you, Kemar

Kemar was extremely helpful in answering my questions an explaining the different packages.
I am looking forward to growing my business with him and the website

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Gloria Caldara's great service

What made my experience great was Gloria. Gloria helped me through the online update very quickly. I was glad to hear I was in the system since 2015. Gloria was very happy along with me and was a great person to talk to today, and look forward to talking with Gloria soon.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Kamar was very friendly and polite when…

Kamar was very friendly and polite when providing all the necessary information about the website. He also mentioned that in order to be able to text or call the prospects you can pay for a membership that will grant access however he did not try to aggressively solicit or talk me into purchasing it.

February 14, 2025
Unprompted review

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