Affordable Lighting Reviews 817

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

This place got me out of a tightspot after (I think but have no proof) I may have overtightend a £200 light fitting and put a hairline fracture in the glass. Stuart swung off his horse, in... See more

Rated 5 out of 5 stars

Utterly amazing customer service. Bought 5 lights from Josh who was thorough, honest and knowledgeable throughout. I accidentally broke part of one light and he went above and beyond to help me sourc... See more

Company replied

Rated 5 out of 5 stars

The exact products we wanted, only £50 cheaper than in the shops! Ordering easy, delivery really quick, and we were kept up to date about where our items were every step of the way. Arrived well pac... See more

Company replied

Rated 5 out of 5 stars

My Dar pendant light is lovely. Just as described on the site. Also bit cheaper than from other suppliers. Arrived promptly and delighted with the purchase. First time I've used Affordable Lighting bu... See more

Company replied

Company details

  1. Lighting Store

Information provided by various external sources

Lighting for every room in your house


Contact info

5.0

Excellent

TrustScore 5 out of 5

817 reviews

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Rated 5 out of 5 stars

Wall lighs

Prompt delivery would thoroughly recommend then.

December 8, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you so much for the glowing review, it is greatly appreciated!

Rated 5 out of 5 stars

Good Service

I was very happy with the friendly service and quick delivery

December 6, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for your great review and 5 stars.

Rated 3 out of 5 stars

Nice product but difficult to install

We have bought several fittings from Affordable Lighting and have always been impressed by the speed of delivery and the value for money. However, on this occassion, we were dissappointed to find that when we fixed the fitting onto the back plate, the pull cord switch would no longer work. We eventually got it to work by changing some of the internal components (safely - we are qualified in that regard). There is simply not enough room in the back box for the wiring, terminal boxes and for the switch to move freely. A slightly larger box would be completely acceptable and a small price to pay for making the fitting install-able!

December 5, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for the review, we are pleased you are happy with the service provided by our dedicated team at Affordable Lighting.We are sorry the product was not as hoped for, it is possible to leave product reviews on the website.

Rated 3 out of 5 stars

delayed but products as expected

Products fine. 2 lights ordered were out of stock - should have been updated on website as paid and then had to wait for them to be back in stock so money sitting in their account rather than my own, not very fair. Was phoned to let me know which was good - nicer personal touch than just an email. Products did arrive in time for my electrician when I called to enquire again as they hadn't arrived when expected so no worries in the end.

December 4, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for the review and the compliments to our team. Sorry about the stock issues, pleased you were happy when you received the items and we hope having the order sent in two parts was helpful.

Rated 5 out of 5 stars

Amazing service and excellent delivery time

We ordered this light fitting which is stunning in our dining room. We had excellent service from ordering to delivery.

December 2, 2016
Unprompted review
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Reply from Affordable Lighting

So pleased to hear that you are happy with your Academy light fitting. Thank you for the 5 star review. Always appreciated.

Rated 4 out of 5 stars

Ceiling light

Smaller than expected but otherwise OK

December 1, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for the review, all dimensions are on the product page.

Rated 5 out of 5 stars

Amazing Lights

The wall lights arrived promptly in time for the electrician & we're beautiful! I love them & they match my lounge lights, so a real bonus as it is always difficult to gauge how they look and size up. I definitely recommend Affordable Lighting.

December 1, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for the review, pleased they matched up with your existing lights.

Rated 5 out of 5 stars

Quality delivered and kept informed.

Quality fitting arrived as expected and kept informed all the way. Description of product could be improved to explain adjustable height only possible in certain circumstances.

November 29, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for the review, pleased you are happy with the service.

Rated 5 out of 5 stars

excellent service

Beautiful glass ceiling lights arrived quickly with no damage. Problem concerning incorrect light bulbs was rectified immediately and correct ones arrived next day. Well done!

November 28, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for the wonderful feedback, glad you are happy with the lighting and service.

Rated 5 out of 5 stars

Excellent service

Great service, whilst ordering 2 lights I made a mistake with the finish required. Rang up afordable lighting and they made the alterations to the order and delivered it the following day. Found it easy to contacts them, very friendly, and efficient.

November 28, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for the very kind review, we are pleased you are happy with the product and service received.

Rated 5 out of 5 stars

Top company

Purchased a lovely light on line a lot cheaper than I had seen it for on the high street. Unfortunately it was not in stock but communication was good and I wa willing to wait, the light still arrived prior to the date I had been told it would be back in stock. 5* service

November 27, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for the positive feedback, it is greatly appreciated.

Rated 5 out of 5 stars

Very well made as described

Lovely authentic looking period lights. Well made & arrived very quickly.

November 26, 2016
Unprompted review
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Reply from Affordable Lighting

It is great to hear that you are happy with the quality of the beautiful Saxon lights you purchased. Thank you for your review. Much appreciated.

Rated 4 out of 5 stars

BEAUTIFUL PRODUCT WITH A FAULT

IN CONSTRUCTING THE MIRROR LIGHT, THERE ARE SIX FITTING SCREWS TO HOLD THE GLASS PIECES IN PLACE. ONE OF THE PREDRILLED HOLES WAS TOO BIG FOR THE SCREWS TO THREAD. I USED A NON-MATCHING SUBSTITUTE WHICH WAS OUT OF SIGHT FROM BELOW TO SAVE TIME AND EFFORT. I REALLY SHOULD HAVE RETURNED THE ITEM, BUT DID NOT HAVE THE TIME.

November 25, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for taking the time to give us feedback. We can arrange for a replacement to be swapped over, if you would like to contact us.

Rated 5 out of 5 stars

Very impressive speed in processing and delivering my order.

I haven't opened the parcel yet so cannot tell you a lot. I have arranged for someone to come and take down the old light in my kitchen and install the searchlight bar that I ordered from Affordable Lighting. However I can say that I was impressed with the way they processed my order and arranged prompt delivery.

November 25, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for your review. I am sure that you will be as happy with your light as you are with the process and delivery.

Rated 5 out of 5 stars

Spotlights'

Recently purchased brass effect spotlights for my kitchen. Arrived promptly and without problems.Very pleased with my choice but once installed WOW have really put finishing touch to kitchen. Could not be more pleased. If only it was so easy to obtain services of an electrician. A very happy customer.

November 25, 2016
Unprompted review
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Reply from Affordable Lighting

Very glad to hear that you are a very happy customer. Thank you for your custom.

Rated 5 out of 5 stars

Excellent service

Excellent service and have ordered another one

November 24, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for your 5 star review. Extremely pleased that you are happy with your mutli coloured pendant.

Rated 5 out of 5 stars

Great product and service

Product was as described and delivery in time. Good communication too. Thank you.

November 24, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for the feedback, pleased you are happy with the service and product.

Rated 5 out of 5 stars

Delivered on time.

Very easy to order. Our lights were delivered on time

November 22, 2016
Unprompted review
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Reply from Affordable Lighting

Thank you for the positive feedback, we are happy to be of service.

Rated 5 out of 5 stars

Brilliant - both price and service

The exact products we wanted, only £50 cheaper than in the shops! Ordering easy, delivery really quick, and we were kept up to date about where our items were every step of the way. Arrived well packaged and in perfect condition. Look superb now they're installed. Wouldn't hesitate to use this company again in the future. Highly recommend.

November 20, 2016
Unprompted review
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Reply from Affordable Lighting

A wonderful review, for which we are very grateful, thank you!

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