Lovely sofa, delivery driver rang day before. Was given a text message with tracker. Delivery men unpacked sofa put it together, asked which way I would like the sections put together and placed it in... See more
Company replied
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Lovely sofa, delivery driver rang day before. Was given a text message with tracker. Delivery men unpacked sofa put it together, asked which way I would like the sections put together and placed it in... See more
Company replied
10/10 all around, what a fabulous company, & my sofa, the quality is outstanding, I will always come back to affordable sofas for all my beds& sofas, Delivery was perfect!! Guys that delivered &... See more
Company replied
Amazing service so friendly and helpful I got my sofa in 2 weeks as promised and the delivery lads were amazing thank you so much I’m really pleased
Company replied
This would really get a zero if I could! Affordable Sofas is incredibly quick to take your money, but the moment they have it, they completely ignore you. Calls go unanswered every single day, making... See more
Affordable Sofas – Quality You Can Trust, Prices You’ll Love Discover hundreds of stunning sofas and beds to choose from — all crafted with comfort, quality, and style in mind. At Affordable Sofas, we’re dedicated to bringing you premium, UK-made furniture without the premium price tag. Enjoy fast 3–7 day delivery on most ranges, free setup on all sofas, and outstanding customer service every step of the way. We make it easy to furnish your home your way — with flexible payment options including Pay Weekly, Pay Monthly, Cash, or Card. Because at Affordable Sofas, we believe everyone deserves a beautiful home that feels as good as it looks — soft on style, softer on price.
Regus, Park House, Bristol Road South, B45 9AH, Birmingham, United Kingdom
Replied to 50% of negative reviews
Typically replies within 24 hours
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Absolutely love my sofa. Lovely quality and really speedy delivery. Would highly recommend. Thankyou so much
Excellent service. Can’t fault one bit!
In love with my new sofa, and great communication throughout. Very fast reliable delivery. Would highly recommend! :)
I love my sofa from Affordable Sofas! The delivery was incredibly fast, and the quality exceeded my expectations. The sofa is stylish, comfortable, and well-made and for a great price. Highly recommend!!
This would really get a zero if I could! Affordable Sofas is incredibly quick to take your money, but the moment they have it, they completely ignore you. Calls go unanswered every single day, making it clear that they have zero interest in customer service. Their business is run terribly, and their lack of professionalism is shocking. Avoid at all costs.
The communication level is high and very good, i unfortunately did not rate the delivery guys but it did not make any difference to the actual seller, it's a good quality sofa
Amazing service and sofas were amazing, I was worried at first as seemed to cheap but wow was I wrong amazing price and amazing sofa.
Delivery was exceptionally fast. Men were very polite and professional.
Quick efficient service and delivery. Sofas are excellent quality
Received sofa within a 7 days.
Quality is awful for the price. I ordered beige and have been sent grey and left to deal with it. After emailing company they apologised and said they’d get back to me this was the 24th of January. I have heard nothing and I have been left with an item I didn’t order!!!! I have emailed nearly everyday since receiving sofa and nothing
If I could give a zero i would the sofa I got is absolutely awful went to wash the cushions on my sofa and loads of stuffing came out of the cushions so now cushions are flat the cushions don't fit on sofa properl,all zips are inside out and the sofa doesn't even clean well the only good experience I had was the delivery drivers were lovely and so polite
I was delivered sofas from this company today. The delivery drivers came in while I had my baby in my arms. Just dumped the sofas and left. Didn’t fix the legs onto the sofas nor opened them for me to check the sofas over. Then I saw there was a rip on the plastic which the sofas were covered in and saw the sofa is damaged. Called the company and the woman said she will get someone to call me back. No one’s called me.

Reply from Affordable Sofas
Do not purchase from these people! Sofa was delivered January 9th and it is uncomfortable nor as plush as appears in the photos online! Initially i requested an exchange and Customer Service started trying get me to keep the Sofa claiming it needs to used and sat on for comfort to improve. As the cushions are density foam. Which is tactic to get past the 14 day Return period to force you to keep their product! Cushions are cneap poor quality foam and uncomfortable Sofa is not worth the £1200 i was charged! Icontacted Snap Finance who have been helpful and have started a Dispute claim for me. Affordable Sofa then replied to me that i the Customer have to deliver the Sofa back to theyre warehouse refusing to collect it despite me telling them i would pay Collection fee! Which is another tactic force customers into keeping their inferior products! 3 days after delivery they do not want to honor the 14 day Return policy which is the Law and a Customers Rights! Avoid these Crooks and spend your money elsewhere their products are definitely poor quality which why they only provide a One Year Warranty! While DFS and other credible Furniture Retailer provide 5 year Warrantys on their goods! Affordable Sofas are Thieves and Scam Artists selling Cheap Quality for Top Price! Do not purchase from these THIEVES!
Great service and quick delivery highly recommended
I would highly recommend this company lovely sofas lovely service
Great service. Super speedy delivery. Staff were excellent. Can't fault them.
Merry Christmas!
Fantastic really easy to deal with delivered in the time frame promised and great customer service
Overall experience fantastic, quality of the sofa is amazing. Delivery driver was polite, friendly and helpful took all the rubbish away which I never expected as most companies don't so very impressed on that part. Only criticism is the ability to contact someone from customer services other than that I'd order again from them
Well the sofa is amazing love it very nicely made great quality and delivery was quicker than I thought great work.
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