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A Fine Pair of Shoes Ltd Reviews 

4,997
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including footwear and accessories, often highlighting their durability and comfort. Many people appreciate the extensive selection of items, finding a wide range of choices to suit their needs. The service provided is frequently described as excellent, with consumers noting the professional attention and helpfulness of the team. Reviewers consistently highlight the fast and efficient delivery service, with many orders arriving promptly and well-packaged. People also find the products to be of great value, often competitively priced for their quality, making them a worthwhile purchase.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and good value of... See more

Service

Customers had positive experiences with service, often praising its excellence, speed, and politeness.... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the superb quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the very reasonable and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once orderd on line easy to use website. A simple email telling me my order has been sent. Once my order was received, it was packed very well, even so the package was slighty damaged. Let's be... See more

Rated 5 out of 5 stars

Good quality material from them, they are my preferred choice when it comes to purchasing stuff for my shoes and highly recommend them to anyone Quick dispatch and quick delivery They mayb... See more

Rated 5 out of 5 stars

This company with its great selection of fine goods has provided prompt and well packaged supplies with even the smallest of orders receiving their fullest attention. They give you the feeling that... See more

Rated 5 out of 5 stars

I’ve been using these guys for 15 years and they have never once let me down. The service is always spot on, returns are easy (the fact I’ve only sent one pair of shoes back in 15 years speaks... See more


Company details

  1. Shoe Store
  2. Belt Shop
  3. Boot Store
  4. Clothing Store
  5. Men's Clothing Store

Written by the company

A Fine Pair of Shoes is a family-run business dedicated to offering expertly crafted men’s footwear and the finest shoe care products available. We work closely with some of the most respected British and European shoemakers including heritage brands like Tricker’s, Berwick 1707, Paraboot, Saphir, Sanders, and more to curate a collection that blends timeless style with modern wearability. Our passion lies in quality. Every pair we sell is selected for its craftsmanship, durability, and elegance and we take the same care in offering premium shoe care products to help extend the life of your footwear. Whether you're investing in a Goodyear welted Oxford or reconditioning a cherished pair of boots, we’re here to support you every step of the way. We believe exceptional service is as important as the product itself. That’s why we go above and beyond to make your experience as smooth as possible offering friendly, knowledgeable advice, responsive support, and fast, reliable shipping. We offer free UK delivery on orders over £75, free EU delivery on orders over £150 and free worldwide delivery on orders over £400. Just as we value our customers, we also take pride in supporting our close knit team and fostering a culture of care, respect, and shared expertise. Every member of our team is committed to helping you find the right pair. info@afinepairofshoes.co.uk www.afinepairofshoes.co.uk

A Fine Pair of Shoes Ltd

Written by the company

We are 100% committed to looking after our customer with the best product and advise for their footwear needs.
A Fine Pair of Shoes sell beautifully made shoes and the best shoe care. Free world shipping over £400. info@afinepairofshoes.co.uk www.afinepairofshoes.co.uk

Fast & Free shipping over £50 for the UK

If you order by 12 noon Mon-Fri your order will be quality and checked and despatch that day.

We are very focused on giving an excellent customer experience from choosing high quality shoes and shoe care on our site, to the items always being in stock and carefully packaged and despatch the same day (for orders placed before 12 noon).

Contact info

Promotion box for A Fine Pair of Shoes Ltd

Mens Footwear & Accessories

Extensive range of high quality footwear brands

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,997)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company

Amazing company, everything you need in one store. I’ve purchased from them multiple times over the years and I’ve never been disappointed you will receive a 5 star service every time. Even when I needed help with a belt a quick email to a member of their team and all questions answered, huge range of products that are packed and posted with thought. I’m always recommending to people because they are such a great company always 5*

January 2, 2025
Rated 5 out of 5 stars

Always reliable.

Any shoe care stuff I need I use these guys.
Good range online and very reasonably priced.
Always speedy and safe delivery, I’ve never been let down or disappointed.
Would highly recommend.

January 1, 2025
Rated 5 out of 5 stars

Great products

Excellent company to deal with,very good website and order came down when it said it would.Products I purchased are great.

November 3, 2024
Rated 5 out of 5 stars

Superb Customer Service, Excellent Shoes

My first foray into quality, goodyear welted footwear - after a significant amount of research, I purchased two pairs of Berwick boots and various accessories across a couple of orders.

I was quite nervous buying shoes without being able to see them first, from a manufacturer I had not tried before, but - even during a very busy sales period - helpful, friendly and to my mind earnest advice (i.e. not simply guiding me to the most expensive option, but what was best for what I was after) was given that guided me right; I spoke to two people on the phone seeking pre- and post-sales advice, including I believe the Director of the firm?

Their brand and last-specific sizing charts also set them apart from many other retailers that only offer generic sizing charts.

For the benefit of others, one minor thing I would note is the condition of both shoeboxes. Both shipments were packaged very well, including a shipment with a bunch of glass jars and other bits and pieces, clearly arranged with care inside the delivery box. However, in both cases the shoeboxes were quite scuffed and dinged - without damage to the outside packaging box. I kept both pairs and the boxes are still structurally sound so serve their purpose, but if I needed to make a return I hope they'd factor that in (since the customer is of course reasonably expected to return them in saleable condition).

I will be shopping again!

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

Try to sell you cover you don't need

They try to sell you an insurance for damage or non-delivery at checkout, called "Swap Protect". This is already covered by your statutory rights in consumer law. You don't need it. Very tacky and illegal. When I contacted them about it their reply ignored the issue.
Check it out yourself.

December 17, 2024
Unprompted review
A Fine Pair of Shoes Ltd logo

Reply from A Fine Pair of Shoes Ltd

Swap Protect is an optional and easily removed enhanced shipment insurance service designed to provide peace of mind for our customers.

It offers several key benefits:
* 24-hour resolution for any issues that may arise.
* Full carbon offset for all orders, helping to make the purchase more sustainable.
* An instant resolution process with a guarantee of carbon offset, in addition to a refund within 24 hours.

To reassure you further, Swap Protect is offered via a registered FCA broker, and the underwriter for the service is Generali, a well-established insurance company and its not at all illegal to offer additional protection.

Please do get in touch if you have any further questions in this or any other regards

Sarah@AFPOS

Rated 5 out of 5 stars

Berwick Brogues…

I purchased a pair of Berwick Brogues (5215) from” A fine pair of shoes”.
They arrived next day and the service I received was excellent.
In addition, these shoes were exceptional in terms of both quality and value for money hence, I have taken the trouble to write this review. I would normally expect shoes of this quality to be double the price especially as they have welted leather soles. The sizing is accurate as per the size chart and colour is close to the photos. Hope this helps anyone reading my review.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Rondo's Review

I've ordered several pairs of boots from A Fine Pair of Shoes and everything has always gone great. We have had a lot of email communication, including special orders, and they've met all of my expectations. This is a very honest company that I would highly recommend. Order fulfillment has also been outstanding, which is a bonus. Give AFPOS a try. You'll be glad you did.

September 15, 2024
Unprompted review
Rated 2 out of 5 stars

They make a nuisance of themselves

Placed an order. It arrived .... then unending hassle by email for a Trustpilot review. You did what you were PAID to do. Give me a break.

July 4, 2024
A Fine Pair of Shoes Ltd logo

Reply from A Fine Pair of Shoes Ltd

So sorry Alan. Ive looked into our Trustpilot settings. I can see that there is one review invite set after three months and then a maximum of 1 further reminder 4 weeks after. Did you receive more than this? It would be very helpful to know and then I can get that changed immediately. Its never our intention to hassle our customers for feedback at all! Our apologies.

Rated 5 out of 5 stars

Great company.

Great company.
Helped me with a few issues a while back and absolutely excellent customer service.
Just bought some Sanders brogues and a great price.
Will definitely shop again and again!

September 3, 2024
Unprompted review

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