Afloral Reviews 

3,959
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I selected stems and flowers for a fall arrangement totaling $196. There was a discount code for orders over $100. Since I qualified for the discount I entered it, received the $25 off. However as I w... See more

Rated 5 out of 5 stars

My order of olive branches arrived, and they are simply gorgeous! The most authentic and real branches I’ve ever seen. If that wasn’t enough, the packaging was superb. They arrived in an extremely lon... See more

Rated 5 out of 5 stars

First time buyer, long-time admirer of Afloral. I purchased the Plum Cimicifuga Seeded Fall Decor Garland and Norfolk Pine Garland. Both are stunning! I currently have the Plum Garland decorated above... See more

Rated 5 out of 5 stars

The items I've ordered are always of excellent quality, and well packed. This time the item was great, but the terra cotta pot had been badly chipped. I emailed Afloral, (their suggested contact meth... See more

Company details

  1. Flower Market
  2. also in
  3. Furniture Store

Written by the company

At Afloral, we believe in the power of permanent, sustainable botanicals. Whether you’re searching for the highest quality real-touch artificial flowers, sustainably sourced natural dried flowers, or unique vases, know our small team has hand-selected everything. We’re committed to providing you with a boutique experience through fair prices, fast shipping, and genuine customer support.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(3,959)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pampas Grass Wreath

This Pampas grass wreath is exactly what I was looking for and the size of it is perfect. I was curious as to how it would be since the photo of it was on a white background on the site. It was better than expected!

September 21, 2022
Rated 5 out of 5 stars

Great customer service

I was very impressed and pleasantly surprised by Afloral’s great customer service! I was so excited to get the plum cimicifuga ramosa leaves as I had been vying them all over influencers homes on Instagram. Unfortunately one of the branches was bent so that the wire was cut and another one had a broken stem from the packaging. I emailed customer service, as unfortunately they were sold out so I couldn’t get an exact replacement. They refunded me for all 3 stems for the inconvenience. That was very kind and unexpected.

September 12, 2022
Rated 5 out of 5 stars

My experience with AFloral was two…

My experience with AFloral was two fold. Unfortunately, two of the flowers did not meet my expectation ,however, the company was super at offering options, either a replacement or a refund. I would still consider using them again. I did keep the Eucalyptus stems which were really nice.

September 14, 2022
Rated 1 out of 5 stars

Returned the plant as it was not…

Returned the plant as it was not realistic looking and for the price spent, it was very disappointing.

September 20, 2022
Afloral logo

Reply from Afloral

Hello,

We are sorry about this and appreciate the feedback. We always want our customers to be 100% happy with their orders, and we'll take a closer look at that plant. Our customer service manager will reach out.

Thank you,
Casey

Rated 4 out of 5 stars

Artificial flowers

The hydrangea, ranunculus, magnolia were excellent. The baby’s breath not so good. They were the only ones that really looked fake. All in all.I was pleased with the quality, the tracking updates and the delivery.

September 16, 2022
Rated 5 out of 5 stars

So pleased!

I ordered 6 bouquets. They were just as explained on the site and exactly what I had hoped! Shipping was fast! I plan on using these as part of the bouquets in my wedding and likely will be back to the site for more.

September 20, 2022
Rated 5 out of 5 stars

Great products and service

Afloral products are consistently high quality and the company delivers in a timely manner.

Only once have I experienced a discrepancy with the number of stems I ordered and those I received. Customer service made things right without any hassle.

August 29, 2022
Rated 5 out of 5 stars

Amazing Service and a Great Purchase.

Amazing Service and a Great Purchase.
I purchased the popular white vase with cherry blossoms. Gladly, I could locate a smaller arrangement on their Instagram and ordered the same amount of stems. It turned out perfect! I did purchase some candles that had to be reordered twice due to being received damaged, but the associates I worked within servicing the issue were amazing and helpful. Very ethical and quality company and products!

September 15, 2022

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