africanartwork.co.za Reviews 120

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service. African Artwork kept me in the loop through the whole process, and I always knew how far along they were with the order. Packages came in perfect condition and were wrappe... See more

Rated 5 out of 5 stars

I have just received my artwork from African Artwork and I am over the moon. This is the third time I have ordered from them and it definitely won't be my last. I cannot wait to hang them as I am su... See more

Company replied

Rated 5 out of 5 stars

I purchased my artwork online during the black friday sale.I was initially unsure if I made the right choice by choosing the friendship fingers artwork as opposed to the strength of her and communicat... See more

Rated 5 out of 5 stars

I am happy with my chair, even though it arrived later than I expected it is understandable since it's the festive season. I am a little bit overweight and was nervous that it wouldn't be able to hold... See more

Company details

  1. Art Gallery

Written by the company

Original photographic artwork from Africa.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Very happy with our picture

Very happy with our picture. Only one complaint.... the hooks on the back of the picture are not attached evenly. We had do a bit adjusting when hanging the picture. Otherwise we are happy.

Kind regards
Mrs K Deghaye

November 16, 2021
Rated 5 out of 5 stars

Recommended

Good product and fair leadtime. Excellent communication with regards to the status of the order.

October 31, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service! I was notified with each process (printing, packaging, shipping, etc.). The artwork was delivered on time and it looks absolutely beautiful on my wall. Thank you :)

September 28, 2021
Rated 4 out of 5 stars

I would rather pay in and exchange my…

I would rather pay in and exchange my artwork with a framed one.I am not happy with the one i received

September 19, 2021
africanartwork.co.za logo

Reply from africanartwork.co.za

Hi Elize, I hope you are well? We will happily exchange your artwork for you. We sent through an email letting you know this. Did you receive it?

Rated 1 out of 5 stars

Received an order not conforming to what was ordered

The product I received is not what I was interested and purchased as the picture from the website.

I ordered a round neatly carved tree trunk log. what I received was a log , not carved, with thick stems, something different from what i saw and ordered.

July 16, 2021
africanartwork.co.za logo

Reply from africanartwork.co.za

Hi Lillian,
We are very sorry to hear that you are not happy please will you email us pictures and we will rectify the situation as quickly as possible.
Looking forward to hearing from you.

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