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Company details

  1. Tutoring Service

Written by the company

A training and certification company that equips sales agents and customer care professionals across Africa with industry-relevant skills. The platform offers in-depth courses and credible tests that lead to certificates recognized by top employers on the continent. Afritele combines practical training with professional development to help individuals thrive in remote and in-person customer-facing roles.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Exam have been passed

Exam have been passed, reached out to their support team, their email address invalid, no Certificate received upon completion of My course.

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

THE WORST!!

THE WORST!!! You’ll literally study, and understand the work and BUY tests a million times and they will still fail you. Don’t get me started on the support team, ABSOLUTELY USELESS! I’m so bored.

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

A total scam!

All the reviews from the people who claiming to have a positive experience are either part of the team scammers. They set you up to keep failing and false hope of a job so keep paying for the exam!!

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

I'm trying to find the exam to take…

I'm trying to find the exam to take after completing going through the study material. I cannot find the exam. Even when I click on the download certificate option there's no action being done by the system. Help!

Mthuthuzeli Mbembeni

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

I paid for the exam 6 times,6 TIMES and…

I paid for the exam 6 times,6 TIMES and I can't believe that i failed in both can there be a way to at least do two attempts or after you repurchase twice to have two more attempts because this is hard especially when the organization want certification from you only ,plus the funds please put this into consideration and is there a way i can do apart from repurchase the exam to get another attempt and do the exam again ,i really need to secure that job

May 25, 2025
Unprompted review
Rated 1 out of 5 stars

I paid twice for the exam and still…

I paid twice for the exam and still failed in both, I’m wondering if they marked wrong for correct answers because I went thoroughly through the exam and in all tries I didn’t manage to get even half of the passmark💔 do they do this so that pple can buy the exam over and over again? I can’t afford to pay for another one but I really really needed this job, I honestly don’t know what to do at this point.

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

You cant download your certificate…

You cant download your certificate after completion

May 24, 2025
Unprompted review
Afritele  logo

Reply from Afritele

We apologize for any Inconveniences caused. Kindly note that there is no certificate attached to your course. You get the certificate when you pass the respective exam

Rated 1 out of 5 stars

If I could give no stars it would be a…

If I could give no stars it would be a bonus, ABSOLUTE SCAM. Both Menipay and Afritele are scammers saying they "paid" for the course and all you have to do is pay for the exam to earn the certificate before working with them. Paid for the exam 2 times having 4 tries yet still failed with the same %, what a coincidence. Somehow I managed to see the wrong and correct answers by "mistake" and noticed I was marked wrong for correct answers, when I emailed support, they said it was a browser fault and immediately when I logged in again, I was unable to see wrong and correct answers. Thats fishy.

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

I wrote an exam after paying an…

I wrote an exam after paying an examination fee of 180 and I was told they will get back to me within 3 working days and still there is no response. I have been writing to them with no response is that professionalism or the rumours are truth that they are scammers?

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

I experienced some technical issues…

I experienced some technical issues with their site & reached out for help. I appreciate the prompt response & assistance from the Customer Service Agent. My issue was resolved without having to wait for a period of time.

April 7, 2025
Unprompted review

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