There are so many stores and brands that accept afterpay that it makes shopping more affordable! I've been going to concerts and sporting events and using afterpay to pace out pricey tickets! It's alw... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been usi g after pay for years. It's easy to use, convenient payment options, and did not cause a hit to my credit when I initially signed up. Its is most helpful when using unfamiliar stores, as... See more
Company replied
I have used AFTERPAY for many years now, and they are always there when I need them. Customer service helps quickly to deal with any discrepancies. They help me deal with the rising costs we face thes... See more
Company replied
I really love the help buying items I really need and want but can’t really afford the full price hit to my income at one checkout moment. The biweekly pay schedule is great. I just forget to turn o... See more
Company replied
Company details
Written by the company
Afterpay helps shoppers to get what they want now and pay in 4 instalments. We believe in responsible spending.
Contact info
Melbourne, Australia
- Help.afterpay.com
- afterpay.com
4.7
Excellent
237K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It helps so much when you're on a fixed…
It helps so much when you're on a fixed income. Otherwise I couldn't have the things I have without you.
Thank you Afterpay.
July 24, 2026
Unprompted review
Reply from Afterpay
Hi Susie,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping!
Set up my Afterpay account a year ago…
Set up my Afterpay account a year ago and it's been smooth sailing. The app is well designed. Solid financial service.
July 10, 2026
Unprompted review
Reply from Afterpay
Hi Patrick,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Afterpay/Clearpay app.
Once you've logged in, you can tap on the 'help' icon located in the "My Afterpay / My Clearpay" section.
Thank you,
Reply from Afterpay
Hi Veester,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping! 🤗️
I have been using Afterpay for several… A reliable app that has made many of my purchases easier!
I have been using Afterpay for several years, and my experience has been excellent. I love it because it allows me to split my purchases into interest-free payments—provided I pay on time—which helps me better manage my budget without having to forgo the things I need. The app is very easy to use, the payment reminders are very helpful, and the purchasing process is quick and simple. Plus, they accept a wide variety of stores, so I always find options for shopping. After using it for so many years, I can say it has been a reliable and practical tool for managing my purchases. If you are responsible with your payments, I definitely recommend Afterpay. It has become one of my favorite apps for shopping with peace of mind!
July 24, 2026
Unprompted review
Reply from Afterpay
Hi Lubia,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Changes
Afterpay is great, but seem to have changed the initial payment method. I’m not a fan of this, so I’m not sure how often i’ll use the service now.
May 1, 2026
Unprompted review
Reply from Afterpay
Hi Greene,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Afterpay app.
Once you've logged in, you can tap on the 'help' icon located in the "My Afterpay" section.
Thank you,
Being able to finance when we are in…
Being able to finance when we are in desperate need of something but can’t afford to buy outright is very helpful.
July 24, 2026
Unprompted review
Reply from Afterpay
Hi Melissa,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping!
I have been using after pay for a while…
I have been using after pay for a while now. Having the opportunity to pay now pay later has been amazing for me and my family. It’s like having a credit card without a bill. You can make a small or as big of a purchase within your credit limit and After Pay takes care of it for you where you can enjoy and be happy. I recommend using After Pay. After Pay has become a part of my family. Very easy to use and maintain
July 24, 2026
Unprompted review
Reply from Afterpay
Hi Shamaine,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping! 💕️
Reply from Afterpay
Hi Sid,
So great to hear, thank you for sharing.
Happy shopping!
This has helped me be able to order…
This has helped me be able to order many things that I wouldn't have been able to get
July 23, 2026
Unprompted review
Reply from Afterpay
Hi Lacey,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Thank you.
I absolutely love Afterpay
I absolutely love Afterpay. I would like for the limits to increase faster especially with someone who has a great payment history like myself.
July 23, 2026
Unprompted review
Reply from Afterpay
Hi there,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
I love Afterpay it has helped me as a…
I love Afterpay it has helped me as a single Mama to buy the things my teen needs on daily use & for school . I wish they did more in credit to give us more credit on our reports showing when we have good payments . Hoping that comes soon .
Thanks Afterpay
July 23, 2026
Unprompted review
Reply from Afterpay
Hi Cinnamon,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping!
I love using Afterpay it’s very useful…
I love using Afterpay it’s very useful such a wonderful thing
July 23, 2026
Unprompted review
Reply from Afterpay
Hi Monica,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping! 💕️
Reply from Afterpay
Hi Tammy,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!😊️❤️
Happy shopping!🛍️
This app is very useful
This app is very useful, it allow you to split a payment into 4 ways, it’s so much easier. I love it
July 23, 2026
Unprompted review
Reply from Afterpay
Hi Daniela,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping! 💕️
Reply from Afterpay
Hi Lowanda,
So great to hear, thank you for sharing. 😊️
Happy shopping!
Yes company confirm days and times to…
Yes company confirm days and times to pay on installments my experience with this company more information
July 23, 2026
Unprompted review
Reply from Afterpay
Hi Lotu,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Absolutely love it!
Great payments and applying for a purchase is very easy and user friendly!
July 23, 2026
Unprompted review
Reply from Afterpay
Hi TreeWills,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Customer support is completely useless-…
Customer support is completely useless- this app is a scam.
Edited for reply- I already HAVE reached out directly. I've been dealing with your useless "support" for the last 2 days.
July 19, 2026
Unprompted review
Reply from Afterpay
Hi J,
I understand where you are coming from.
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Afterpay app.
Once you've logged in, you can tap on the 'help' icon located in the "My Afterpay" section.
Thank you,
It's very helpful when your low on…
It's very helpful when your low on cash,times are getting hard...
July 10, 2026
Unprompted review
Reply from Afterpay
Hi Virginia,
Glad to hear you are loving the new way to pay! Amazing to hear how much you’re enjoying our Buy Now, Pay Later service!
Happy shopping!
I love the payment plans and the…
I love the payment plans and the convenience
July 1, 2026
Unprompted review
Reply from Afterpay
Hi CC,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.