AFTERSHOCK PC Reviews 417

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and the overall build of the PCs, noting that they run flawlessly and look fantastic. Many people highlight the fast and well-packaged delivery service, often arriving earlier than expected. The customer service and staff are frequently commended for being helpful, friendly, and providing excellent communication throughout the process. However, some customers also noted issues with initial setup or faulty components upon arrival, requiring support to resolve. A few people experienced miscommunication regarding delivery dates or felt that customer service responses were slow or inconsistent, particularly when not dealing with specific, highly-praised individuals.

What people talk about most

Product

People report positive experiences with product quality and performance. Many reviewers praise the great... See more

Quality

Users describe positive interactions with quality. Many customers praise the high-quality builds, noting that... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, friendliness, and prompt... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got exactly what I ordered. Fast Delivery, delivery instructions followed correctly. Only issue, should have small note saying parts, power cable inside unit. I did discover them but nearly bought po... See more

Rated 5 out of 5 stars

The recommendation to use your company came from my computor tech who is Matt from AAA rescue. His attention to detail was massive. When I rang in the order all information required was at hand. Orde... See more

Rated 5 out of 5 stars

Great service, competitive price, prompt delivery. The staff were great to chat with - they were answering questions, informative and not trying to get away. I have only just started to set up the AMD... See more

Rated 5 out of 5 stars

I wasn’t expecting the delivery to be so quick. My pc arrived with so much protective packaging, organised bags for the extra cables and unscathed. I have received so many compliments already on how g... See more


Company details

  1. Computer Store

Written by the company

Custom PC Builder for your Gaming PC and Gaming Laptop needs. We deliver unbeatable performance and value. Our passion lies in creating the perfect computer or laptop for each users specific needs. Experience our award winning range of gaming laptops and PCs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

417 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Shipping

Im always scared when buying pc parts online due to past experiences but aftershock took great care when prepping the pc for shipping. Loads of foam and everything secure. 10/10 would recommend.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Easy from start to finish

The range of options was fantastic, and the prices were so competitive. Not only could we buy a powerful unit, it would have had very fast delivery (I think we were told 4-5 business days). It arrived the next day! Will certainly be back in a couple of months for a laptop now.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

ONE HAPPY CUSTOMER

Right from first time I found Aftershock PC after looking at many other companies I settled for Aftershock especially after reading all their great reviews. I had no hesitation buying a custom build machine which I absolutely love. The sales were great with enormous savings. Updates on the build status where sent to my mobile and the delivery was spot on. Packaging was very carefully done.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, responsive customer service and a well packaged and shipped computer.

August 25, 2025
Unprompted review
Rated 4 out of 5 stars

the PC is great so far

Edit: all issues have been fixed and computer is running great

the PC is great so far, it looks great, there was no damage during shipping or anything

how ever there are a few things that that could be done better

1. when the PC arrived i found that 2 of the back plates were not screwed in so they could have fell out during shipping, thank goodness it did not fall out

2. the sata cables were not plugged in to the motherboard so i had to figure out why i could not get my drives to work

3. 1 of the fans might be slightly broken but that could be due to shipping

so just a few small things but over all i would say pretty good and enjoying the new computer

August 28, 2025
Unprompted review
AFTERSHOCK PC logo

Reply from AFTERSHOCK PC

Hi Dalebot,

Thank you for your detailed feedback, and we’re glad to hear you’re enjoying your new PC. We’ll definitely take your comments on board as we’re always looking for ways to improve.

I can see that you’re already working with our support team, who will ensure everything is up and running for you.

Rated 5 out of 5 stars

Outstanding customer service provided by Jackson

My experience was made great by the service provided by Jackson. Jackson provided regular updates around my build which i found incredibly useful as this PC will be my first ever.
I will be sure to give my best recommendation of Aftershock once i peer pressure my mates into following me in switching over from console.

Thank you for the experience Aftershock

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

PC Repair

I was given troubleshooting instructions to attempt to fix my pc, which were very helpful. Communication was professional and friendly. It was easy to contact support and had a few options available if one didn't suit me.

10/10 would recommend

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great looking PC

Great looking PC. Just got it home. In the middle of unboxing. And it's stunning to look at. Can't wait to turn it on and have it running

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Rapid level 7

Great communication and shipping was quick received it within a week and im in Western Australia easy set up and so far great performance from the pc

August 25, 2025
Unprompted review

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