Agelyss Reviews 98

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness, noting improvements in skin appearance, reduced puffiness, and diminished dark spots. Many people appreciate the quality and texture of the products, finding them to be non-greasy and pleasant to use. The user experience is often highlighted as positive, with consumers finding the products easy to apply and noticing results quickly. However, some customers also noted issues with certain products, such as eye irritation or burning sensations. A few other people also felt that some products did not deliver the expected results for their specific concerns, like eye bags or brow enhancement.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products for... See more

Quality

Reviewers mention positive feedback about quality. Many customers express satisfaction with the products,... See more

User experience

Consumers find the user experience to be positive. Many reviewers appreciate how the product works as... See more

Based on these reviews

Rated 4 out of 5 stars

I thought the lip plumper was too expensive, but I gave it a try. I think it has helped some. I just wished it were more affordable. I may get another one when this is gone, but a discoun... See more

Company replied

Rated 4 out of 5 stars

I have only had this product for 3 days to use. It happens to be at a time when my allergies are pretty bad. My eyes get quite puffy during times like this but Agelyss seems to be keeping the swelli... See more

Company replied

Rated 4 out of 5 stars

Alittle too expensive Worked outstandingly remove scar stains scars " from my legs from IED They were "permeantly " scared but now purple/black stains almost gone discolor of Balch and Purple alm... See more

Company replied

Rated 4 out of 5 stars

I like the product a lot, but each jar only contains one ounce. I have age spots in my hands, arms and chest so one jar doesn’t go very far. I called your company asking how long does it take to see... See more

Company replied


Company details

Information provided by various external sources

Agelyss brings you scientifically-proven skin care products that actually work. Cruelty-Free & Paraben-Free. When you look your best, you feel your best 💋


Contact info

4.1

Great

TrustScore 4 out of 5

98 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I can see the difference for sure

I can see the difference for sure, but my eyes turn red and burn. I make sure it doesn't get in my eyes. I'm torn as to continue or stop using it.

November 18, 2025
Unprompted review
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Reply from Agelyss

We’re sorry to hear about your experience. Please reach out directly with our customer service team. They’ll be able to look into this with you and help find the best solution.

The Agelyss team

Rated 5 out of 5 stars

lid to eye-bag remover

hi, is there a special way to use the lid to the eye-bag remover cream?

November 9, 2025
Unprompted review
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Reply from Agelyss

Thank you for reviewing us! When using it for the first time, place your fingers on either side of the top of the container and press down evenly. Be sure not to cover the small hole on top, as this is where the product is dispensed. You may need to press a few times to get the product flowing.
Dispense the Right Amount – Gently press the pump to release a small amount of cream. A pea-sized amount is usually enough for targeted areas.

For further information, please reach out to our customer service team directly.

The Agelyss Team

Rated 4 out of 5 stars

I thought the lip plumper was too expensive

I thought the lip plumper was too expensive, but I gave it a try. I think it has helped some. I just wished it were more affordable. I may get another one when this is gone, but a discount for returning customers would be nice!

November 6, 2025
Unprompted review
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Reply from Agelyss

Thank you so much for sharing your feedback! Please feel free to call our customer service team for available discounts and package deals. We truly appreciate your support and would love to help you save on your next order!

The Agelyss Team

Rated 5 out of 5 stars

I think that if you read how to use…

I think that if you read how to use your product it definitely helps the way your facial cream works

October 30, 2025
Unprompted review
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Reply from Agelyss

Absolutely! Thank you for sharing this! We provide basic instructions directly on the product label, and for those who want more detailed guidance, we also include step-by-step instructions on our website under the ‘How to Use’ tab. We’re glad you found it helpful!

The Agelyss Team

Rated 5 out of 5 stars

I had to return the product because of…

I had to return the product because of skin sensitivity. The return process was exceptional. It provided me with options as to how to return the product. Very pleased with customer service.

October 27, 2025
Unprompted review
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Reply from Agelyss

Thank you for your feedback! We’re sorry the product didn’t work out due to skin sensitivity, but we’re glad the return process and our customer service met your expectations. Your feedback means a lot to us, and we hope you’ll consider us again in the future. Perhaps we can help you find something better suited to your needs next time!

The Agelyss Team

Rated 5 out of 5 stars

Delivery was timely

Delivery was timely. Quality of the product is excelent

October 8, 2025
Unprompted review
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Reply from Agelyss

Thank you so much for taking the time to review us! We're delighted to hear that your order arrived on time and that you’re happy with the product quality. We appreciate your support and look forward to serving you again soon!

The Agelyss Team

Rated 5 out of 5 stars

Hopefully Results

I just started using Ageless creams and like the consistency of it. I hope it makes a difference.

October 1, 2025
Unprompted review
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Reply from Agelyss

Thanks for your feedback! We’re glad you’re enjoying the texture and hope you’ll notice the benefits with continued use.

The Agelyss Team

Rated 5 out of 5 stars

That product is very good and thanks

That product is very good and thanks

September 30, 2025
Unprompted review
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Reply from Agelyss

Thank you so much for taking the time to review us! We’re glad you’re happy with the product and appreciate your support.

The Agelyss Team

Rated 5 out of 5 stars

Beautiful Product!!

Beautiful Product!!! The eye bag remover is my favorite. It definitely improves the look and shrinks the bags under my eyes. It feels light and nourishing to my skin. I recommend this to all.

September 29, 2025
Unprompted review
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Reply from Agelyss

We’re so happy to hear that you’re enjoying the product and seeing such positive results! Thank you for sharing your experience and for recommending us - it means a lot.

The Agelyss Team

Rated 2 out of 5 stars

Two things

Two things: 1) I do not see any difference around my eyes after using the product for a week now, and 2) I thought maybe it would work on the wrinkles on my arms, but instead, the retinol burned the skin in the crease of my elbow, and I've been applying aloe lotion to manage the pain. My arms are a fiery red and look so bad, I'm having to wear long-sleeve shirts. I think you need to explain that you should only treat the face. I still can't understand how it's OK to use on the skin under your eyes but not the skin on your arms.

September 22, 2025
Unprompted review
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Reply from Agelyss

Thank you for your feedback. We’re very sorry to hear about your experience. It sounds like you may have had a reaction to one of the ingredients. Please contact our customer service team so we can assist you directly:
Phone: 800-437-0560
Email: support@agelyss.com

The Agelyss Team

Rated 3 out of 5 stars

Moisturizer works well, purchase experience could use some work

Product: I use the moisturizer and have found it to be the best I’ve tried for moisture, wrinkle reduction, smooth skin, and product has a good viscosity (not too heavy/goes on smoothly).
Purchase: I feel like I’m reading “cherrypicked” reviews with no ratings, so not helpful at all. No history of my previous purchases.

September 28, 2025
Unprompted review
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Reply from Agelyss

Thank you for your kind words about our moisturizer; we’re so glad it’s working well for you! We appreciate your feedback on reviews and purchase history. While our website doesn’t currently offer a purchase history feature, our customer service team will be happy to help with any order questions. We’re also working on adding this feature soon to improve your shopping experience.

Agelyss Team

Rated 5 out of 5 stars

A fabulous product

A fabulous product. Really helps my dark circles

September 19, 2025
Unprompted review
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Reply from Agelyss

Thank you for your 5-star review! We’re happy to hear that our product is making a difference for you. Your support truly means the world to us.

Agelyss Team

Rated 3 out of 5 stars

Right now it’s too soon for an opinion…

Right now it’s too soon for an opinion but so far I can say I’m liking it. Using twice daily as instructed.
Thanks!

September 7, 2025
Unprompted review
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Reply from Agelyss

Thank you for your feedback! We’re happy to hear you’re enjoying it so far. Please don’t hesitate to reach out. We’d love to hear how it continues to work for you over time.

Agelyss Team

Rated 5 out of 5 stars

FEELS WONDERFUL

I love the way this face cream feels on my face.

August 18, 2025
Unprompted review
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Reply from Agelyss

Thank you so much for your 5-star review! We’re happy to hear that you love the way our product feels on your skin. Your satisfaction means the world to us. If you have any questions or need assistance, our customer service team is always happy to help.

The Agelyss Team

Rated 5 out of 5 stars

Feels lite and clean

August 15, 2025
Unprompted review
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Reply from Agelyss

So happy to hear you’re loving the light and clean feel! That’s exactly the experience we want for your skincare routine. Thank you for sharing your feedback with us!

Agelyss Team

Rated 1 out of 5 stars

no improvement yetno improvement

no improvement yet

August 17, 2025
Unprompted review
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Reply from Agelyss

Visible skin improvements take time and vary for each individual. We recommend taking progress photos every few months to track changes. Continued use may help support the appearance of healthier, more radiant-looking skin.

We also offer a 365-day warranty. If you’re not satisfied, you can request a refund within one year. Shipping is non-refundable, and please retain the jars to take advantage of the full refund.

Agelyss Team

Rated 5 out of 5 stars

I was expecting a cream that didn't…

I was expecting a cream that didn't help my eye bags, but I am excited to say, that after only 4 days of using the cream, I have a noticeable improvement. I am looking forward to seeing what a few weeks will produce.

August 15, 2025
Unprompted review
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Reply from Agelyss

Thank you so much for your 5-star review! We’re happy to hear you’ve noticed a positive difference after just a few days. Everyone’s skin is unique, so results can vary, but we love hearing success stories like yours. We look forward to seeing how your results continue with regular use!

Agelyss Team

Rated 5 out of 5 stars

Amazing results

Great product! Less visible under eye bags after only 1 week already. Only small amount needed, that jar is going to last a long time.

July 22, 2025
Unprompted review
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Reply from Agelyss

Thank you for your feedback! We're so happy to hear you're already seeing results — and yes, a little really does go a long way. 😉

Agelyss Team

Rated 5 out of 5 stars

This is my first jar

This is my first jar. I like the consistency and I think it is a good moisturizer.

July 8, 2025
Unprompted review
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Reply from Agelyss

Thanks so much for your feedback! We're really glad to hear you're enjoying the consistency and moisturizing benefits. Enjoy your first jar!

Agelyss Team

Rated 2 out of 5 stars

Haven’t used yet

Haven’t used yet. Other reviews don’t say much. I have actual bags under eyes. I used your other product for a few years; came in small tubes, for whatever reason you don’t sell anymore. I’ll try this. :(

July 9, 2025
Unprompted review
Agelyss logo

Reply from Agelyss

Thanks for your feedback! We appreciate your continued support and hope this new formula works well for you. If you have any questions or need help with usage, we’re here for you!

Agelyss Team

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