Age UK Trading Incontinence logo
Visit website

Age UK Trading Incontinence Reviews 

358
•
TrustScore 5 out of 5

4.8

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the well-designed products and competitive prices, noting that the online platform is very easy to navigate for browsing and managing regular orders. Reviewers also point out the exceptionally speedy delivery service, discreet packaging, and extremely helpful customer support whenever any order adjustments are necessary. However, some people mentioned occasional issues with the third-party delivery courier, reporting frustrating delays, tracking problems, or packages mistakenly left at incorrect addresses. Despite these occasional logistics setbacks, consumers remain deeply satisfied with the overall service quality and the reliable items provided.

What people talk about most

Product

Clients share positive opinions on product quality, pointing out that items are comfortable, fit for purpose,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders frequently arrive promptly,... See more

Order

Customers had positive experiences with order, finding the process easy and straightforward when purchasing... See more

Service

Customers consistently note positive experiences with service, highlighting that online ordering is easy,... See more

Website

Consumers find website to be positive, highlighting that it is very easy to navigate, order products, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered the next day which was most important, as necessary for a medical procedure. Wasn’t sure which to get but website was pretty easy to navigate and found what I thought would be most suitable... See more

Rated 5 out of 5 stars

Just purchased a pair of plastic pants to wear over my incontinence pants. I have to say they are brilliant. The purchase was so easy(through their partner s Vivactive),so helpful & understand... See more

Rated 5 out of 5 stars

Being ordering for my relatives for over two years now competitive prices and next day delivery take the hassle of shopping for large size pads that sell out quickly at our local store. Everything we... See more

Rated 5 out of 5 stars

I have a monthly order with age co they inform me when delivery is about to be dispatched if I need extra products they are willing to help me There products are very good do what they say saves me... See more

Company details

Written by the company

Age UK Trading Incontinence is a trusted AgeCo partner, supplying essential incontinence items to help people in later life. Our goal is to provide a larger range of incontinence products than you're likely to find at your local supermarket or pharmacy - at the lowest prices possible. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Our profits support older people in need, with more than £14m donated to the charity in the last five years. Age UK Trading Incontinence Products are provided by Vivactive Ltd.

Contact info

4.8

Excellent

TrustScore 5 out of 5

358 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(358)

189 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I have a monthly order with age co they…

I have a monthly order with age co they inform me when delivery is about to be dispatched if I need extra products they are willing to help me
There products are very good do what they say saves me a lot of washing delivery is very friendly and as I am disabled they put the box exactly where I want it to go
I cannot fault age co incontinence with products and delivery I would recommend people to try them

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Just purchased a pair of plastic …

Just purchased a pair of plastic pants to wear over my incontinence pants. I have to say they are brilliant. The purchase was so easy(through their partner s Vivactive),so helpful & understanding about such a sensitive problem. I cannot speak highly enough about them. I will be ordering more from them in the future.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Highly effiecient.

Any queries or alterations to my order are always desalt with at once and efficiently. They are a great company to deal with. I cannot praised them highly enough.

September 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look