I'm going through setting up TeamNet from scratch which is mostly intuitive but like anything new you come across things that confuse a bit. For these contact with TeamNet support has been just great.... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Excellent help from service team. I had a last minute problem (basically 4pm Friday issue) where I got locked out due to expired subscription but was unable re-subscribe due to technical issues. The i... See more
Company replied
Great experience, phone was picked up very quickly and was answered by friendly member of the team. Resolved issue promptly, very polite and professional and stayed on the phone until it was sorted. V... See more
Company replied
Agilio Software has been easy to use for managing our website, and it makes handling queries quick and straightforward. The system is clear, reliable, and helps us stay organised day‑to‑day. A solid t... See more
Company replied
4.7
Excellent
905 reviews
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Reply from Agilio Software
We're happy to hear that you received a speedy response. We appreciate you taking the time to share your positive experience with us.
Very quick response to my email.
Very quick response to my email.
Very useful and helpful step by step instructions to follow to sort my inquiry.
Thank you
March 31, 2026
Reply from Agilio Software
We're happy to hear that our email response and instructions helped resolve your inquiry quickly! We appreciate you taking the time to share your positive experience with us.
Didn't get a resolution to my issue.
March 28, 2026
Reply from Agilio Software
We regret that your issue wasn't resolved. We'll look into it to improve our service and the team will be in touch. Thanks for your feedback.
Reply from Agilio Software
We are so happy to hear that your query was resolved quickly with our fabulous service! We appreciate your positive feedback.
Very helpful and quick response
March 28, 2026
Reply from Agilio Software
We appreciate your positive feedback and are so glad we could assist you effectively with our quick response. Thank you!
Reply from Agilio Software
We are happy to know that you had a great service experience. Thank you for your positive feedback; we appreciate it.
Very quick response to query
March 30, 2026
Reply from Agilio Software
We are so glad to hear that you received a quick response to your query! We appreciate your positive feedback.
Fast response to my query
Fast response to my query - no waiting for an answer.
Clear concise information that sorted the query for me. Excellent service.
March 30, 2026
Reply from Agilio Software
We're delighted to hear that you received a fast response and clear information to resolve your query. We appreciate you sharing your feedback about our excellent service.
A really quick response to a service…
A really quick response to a service request, carried out precisely as requested
March 30, 2026
Reply from Agilio Software
We appreciate you taking the time to share your positive experience. We are happy to hear that our response was quick and precise.
Reply from Agilio Software
We are happy to hear that our assistance with your query was both quick and very helpful. We appreciate your positive feedback.
Reply from Agilio Software
We're glad you found it easy to use and informative! Thanks for your feedback; we appreciate it.
I would really like to use your rota…
I would really like to use your rota manager - have set it up as best I can but find it very confusing, I have had to go back to using excel sheets. Would be good if you guys could come up with a simple format I'm sure other surgeries would find it helpful too. I would only use it for Reception/Admin staff
March 27, 2026
Reply from Agilio Software
Thank you for taking the time to share your feedback, we really appreciate it.
We're sorry to hear you've found the rota manager difficult to get to grips with. We'd love to help you get it up and running for your Reception/Admin team, so one of our team will be in touch to walk you through it and make sure it's working for you.
Getting started....use their excellent support
I'm going through setting up TeamNet from scratch which is mostly intuitive but like anything new you come across things that confuse a bit. For these contact with TeamNet support has been just great. Swift, easy to follow instructions always come back from their team and on you go again. Really helpful.
March 29, 2026
Reply from Agilio Software
We're happy to hear that our support team has been helpful during your TeamNet setup. We appreciate your feedback and are glad the instructions were easy to follow. Thanks for sharing your positive experience!
Excellent service
March 28, 2026
Reply from Agilio Software
We appreciate your feedback. Thanks for sharing your positive experience!
Reply from Agilio Software
I'm sorry to hear you feel that way. I can see from our records that we responded within an hour of your message. If there's something specific about the response that didn't meet your expectations, I'm happy to address that. Thanks for feeding back.
Agili ty
I did like the quick response to my enquiry, although I didn't respond back :)))
March 23, 2026
Reply from Agilio Software
We appreciate that you were pleased with our promptness. We're always working to provide quick and helpful responses to all inquiries. Thanks for your feedback!
Time was taken to talk me through it
Time was taken to talk me through it, staff are very helpful, its no trouble if you not get it first time round
March 27, 2026
Reply from Agilio Software
We appreciate you taking the time to share your feedback. We're happy to hear that our staff was helpful and took the time to assist you thoroughly.
Simon
Simon, the customer service guy was brilliant. My (multiple!) queries were dealt with very quickly and professionally.
March 27, 2026
Reply from Agilio Software
We're happy to hear that your queries were dealt with quickly and professionally. We appreciate you taking the time to leave us this positive feedback!
Prompt Response
March 24, 2026
Reply from Agilio Software
We appreciate you sharing your feedback with us. We're happy to know that we promptly address your requests and provide timely updates.
Reply from Agilio Software
We're happy our easy navigation worked well for you. Thank you for your positive feedback; we appreciate it!
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