AGORA Cosmetics Reviews 147

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Had a "free" treatment. It did reduce my eye bags and the red light treatment certainly made my jowls tighten. Bought the "Lifting Eye Cream" and the "Advanced Bio-Syringe" after the treatment (specia... See more

Rated 5 out of 5 stars

It’s fair to say I’ll be back!! The travel from Scotland to Las Vegas was worth it solely to visit AGORA Cosmetics. I can only speak positively about my experience, the kind and welcoming staff and th... See more

Rated 5 out of 5 stars

Had my facial at Skins 2/3 today. The result is amazing. My face looked brighter clearer. May thanks to my therapist Chloe , and michelle advice good treatment ,is professional n did a thorough analys... See more

Rated 5 out of 5 stars

I recently went to Las Vegas and bought their advanced bio syringe eye cream. Results are amazing! I used an Estee Lauder product before they discontinued it and have been looking for something simila... See more

Company details

  1. Skin Care Clinic
  2. Pharmacy

Information provided by various external sources

In 2009, A Toronto-based research group administering adult stem cell research discovered the location of dermal stem cells. This lead to a therapeutic application and altered advanced skincare and the reversal of the aging process. AGORA is devoted t...


Contact info

3.3

Average

TrustScore 3.5 out of 5

147 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Please don't buy.

Please don't buy.
I bought the new Lisa Oxenham edit after seeing the hype online.
They used Evri for their parcel carrier.
One week after Evri had confirmed they had picked up the parcel, with no update, I contacted Agora customer service. After all, parcels get lost all the time, and this parcel clearly was not delivered.

I also checked in with Agora via multiple social media platforms - on IG I was told customer service would get back to me, all other attempts have had no reply.

Unfortunately, it's now been 2 weeks since I ordered the box, (last delivery carrier update 11 days ago), and one week since I contacted Agora customer service with no response.

One week turnaround response from customer services isn't good enough, I was nervous about ordering from this company as it was new to me and I'd like to encourage you all to avoid them as they clearly don't care about their customer base.

If you do take a risk please please use a credit card - bank have advised me my only option now is to do a chargeback to get my money, which is a real shame as I was very excited about the product.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! No idea how this could possibly be so affordable but I’m so pleased. Delivery in two days.

August 19, 2023
Unprompted review
Rated 1 out of 5 stars

Beware, they use Evri!

Was a regular customer until I had 2 parcels stolen as Evri left outside my front door without knocking. Was asked to get a crime report number which I did. Was still refused refund and dismissed. To take it further you have to go to Civl Court which I truly don’t have time for. They can keep my £48 but am disappointed with their lack of care and the use of Evri which has to be the worst courier service ever.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

I have been in the cosmetic industry…

I have been in the cosmetic industry for 30 plus years and was shocked by the results I saw after one treatment
You will not be disappointed with the products!!!
Exceptional knowledge and customer service!!

March 12, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Following all the below reviews I can confirm that I am one more person to be scammed and bullied by this company to pay money that I do not owe them. Never subscribed to anything and never signed up to any paid service. It is surprising they are allowed to continue to operate and scam and bully people.

February 6, 2023
Unprompted review
Rated 1 out of 5 stars

Purchased Peeling Gel Plus + without instructions

I was in Vegas Mother's Day weekend, 2022, and got pulled in to try a product. Before u know it l am buying the product without directions on how to use. I just want to learn how to use it properly. It is expensive so l want to get my money's worth. I had it for 9 months now.

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

Agora World, A* service

I have been a customer of Agora since just before Christmas 2021, and I seriously wish I’d found them earlier. The range of products and brands us truly mind boggling. - Everything I’ve received has been great quality and value for money, and I can’t recommend the products highly enough!
However, there are some unsung heroes which I think deserve to be applauded here, The Customer Services Team! I order a lot from Agora, and some of my orders have gone astray, this has been a fault with the the provider on both occasions, and the team has sorted these issues out for me and has kept me informed every step of the way. - I know that might seem obvious to some folk, but frankly in my experience it doesn’t always happen like that! So a big THANK YOU to the Agora Customer Services Team!👏👏👏

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

I look 45

I look 45. I'm 54
Eye lift got dark circles and bags to be almost gone.
The thermal mask on my upper lip wrinkles, beep creases are gone! 4 months use. Amazing products

April 6, 2022
Unprompted review
Rated 1 out of 5 stars

Had high expectations but paid £17.99…

Had high expectations but paid £17.99 for acne masks and teeth whitening kit I don’t need neither of these , I was at least expecting some sort of makeup or skin care by seeing what other people had received , won’t be ordering or waisting my money again

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

My Skin found a Perfect Synergy with Skins 2/3 products.

I visited Skins 2/3 at MBS 3days ago for my facial treatment and I am still loving my skin, I am very satisfied with the sanctuary for beauty regimen that I was so happy to discover, My skin seems to have found a synergy with their infrared treatment together with the Agora anti ageing stem cell. My skin specialist Janeth took her time to explain the procedures and answered all my questions as I was very hesitant and doubtful at the beginning due to bad experiences with different spa/clinics in the past, I have different packages from spas and salons as I’m very much into self-care for my mental health, but I can only name a few that made me feel satisfied with the money I was paying for and this clinic is one of them. Janeth made me feel comfortable and patiently enlightened me with all my doubts and even gave me advice on proper ways of taking care of my skin, She was very friendly and the warm hospitality makes me wants to come back to be their regular customer. Customer service is definitely tiptop and they aim for excellence that they perfected in their areas of expertise. To anyone who’s looking for a place to have a relaxing ambiance without being pestered with hard selling and upselling, this is the place I can highly recommend for you to try and see it for yourself. My friends and my husband noticed that my face is glowing. Thank you Janeth and to the whole team at Skins 2/3.

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

After a few sessions of my facial

After a few sessions of my facial, it's improved tremendously. Michelle is my skin specialist and given me lots of advised. Therapy Belinda is proactive in sharing her knowledge and recommending the right facial product for me.

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

The machine led is good and stem…

The machine led is good and stem cells.month ago
Had another satisfying facial session today. Love it. Ann ta kept me informed every step of the way and explained what she’s going to apply on my face and its effects 👍🏻 Thanks also to Michelle for all the skincare tips and advice. Looking forward to the next session.

March 1, 2022
Unprompted review

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