Amiry & Gilbride Pharmacy Reviews 

308
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their brilliant, professional, and welcoming demeanor, often highlighting individuals who go above and beyond to provide care and attention. The service is frequently described as excellent, efficient, and fast, with many appreciating the personalized approach and clear explanations provided for various procedures and advice. Reviewers also commend the customer service for its helpfulness, responsiveness, and the staff's willingness to listen to concerns and offer solutions, including prescriptions and detailed advice. However, some customers also noted issues with staff attitude, describing some as sour-faced and not welcoming, contrasting with previous positive experiences. A few other people also felt that the service was not always efficient, with one instance leading to a negative outcome after an initial assessment.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly, efficient, and helpful nature... See more

Customer service

People report positive experiences with customer service, highlighting that staff consistently provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff absolutely brilliant was in with a soar ear Lynn at the linwood branch took care of me i had a build up of wax that was extremely painful for two days...... ten minutes and the pain was gone can... See more

Company replied

Rated 5 out of 5 stars

I was having issues with blocked ears and was hoping to find an alternative to olive oil. I was seen by Lynn at Linwood Pharmacy within minutes of arriving, and she kindly took the time to talk... See more

Rated 5 out of 5 stars

Popped into the Anniesland requiring advice and found the staff really friendly and helpful especially Annemarie who took time to listen to my concerns and over and above what I would have expected ju... See more

Rated 5 out of 5 stars

This pharmacy is such a helpful one, efficient and friendly. This week I had cryotherapy with Katey who had gone in specially on her day off and was superb as usual. I also had help from a pharmacis... See more


Company details

  1. Pharmacy

Written by the company

Amiry & Gilbride Pharmacy and Travel Clinic exists to help our patients and our communities live healthier lives. We do this by providing professional, safe, reliable medicines supply both on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of over 130 clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacist clinicians and their teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

308 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(308)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

St George’s cross branch

St George’s cross branch is really friendly and helpful. They do everything in their power to actually help me. Heather priyanca Kara noorian Linda have all helped me and went above and beyond

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing staff 🩷

I wanted to leave a review for a woman who works in the pharmacy in bridge street linwood. Since using the pharmacy I honestly can’t thank Lynne enough. She goes over and above for both myself and my daughter anytime we’ve had to use the pharmacy. No matter how busy they are nothing is ever a hassle. Thanks so much Lynne & staff. Fantastic pharmacy to use 🩷

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Diabolical Pharmacy

Staff are sour-faced and not welcoming at all, the young friendly staff they used to have who would have a laugh, all left a long time ago. Would not recommend now even if it was the last pharmacy in the world. Also heard several things about one of the owners being a naughty-boy! 😒 Fall from grace

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

A big thank you to Corinne at the Thurso branch for her advice for loosening my stubborn ear wax and for a pain-free suctioning. Happy customer.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Joanne is a Superstar 🤩

I had to visit the pharmacy for some blood work today and I was really happy with everything, was on time friendly and Joanne who took my bloods was an absolute pleasure to have her do it, she was really friendly and put me at ease.

Would highly recommend this pharmacy to anyone.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

This pharmacy is such a helpful one

This pharmacy is such a helpful one, efficient and friendly. This week I had cryotherapy with Katey who had gone in specially on her day off and was superb as usual. I also had help from a pharmacist who explained they can help with so many different things and write prescriptions. I was given advice on allergies and a prescription. Great service..I wish we had this pharmacy where I live!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Travel Clinic

Went for the travel clinic for a trip to China. Rizwana was very good in telling me what I needed and sorting out basic prescription for anything I need.
Great person, would recommend

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

Sore ear

My son had a sore ear yesterday went to the Airdrie branch to see if they could give him some advice ,,some girl looked at it and told him it’s watery wax and basically told him nothing they can do ,,he’s 15 and has autism but now sitting in ae with my son with a perforated ear drum due to that lady ,,very rude staff ,,never use that place again

April 3, 2026
Unprompted review
Amiry & Gilbride Pharmacy logo

Reply from Amiry & Gilbride Pharmacy

Thank you for sharing your feedback. We’re sorry to hear about your experience with our branch. If you could please contact us at info@agpharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation.

Rated 5 out of 5 stars

Had a consultation with Lynn @Linwood…

Had a consultation with Lynn @Linwood examined my ears and carried out ear cleaning suction.
What a relief instantly. She was as professional knowledgeable and explained everything thoroughly during the procedure. Good after care instructions and advice too.
Top class service from a lovely professional lady. Thank you.

March 28, 2026
Unprompted review
Amiry & Gilbride Pharmacy logo

Reply from Amiry & Gilbride Pharmacy

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to all the team at Linwood and in particular Lynn. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help!

Rated 5 out of 5 stars

Excellent ear cleaning.

Excellent ear cleaning.

Joanne was really helpful looking at my ears which got audibly blocked a few months ago, she advised ear drops which didn't do much as it was really compacted. However she did help immensely with the ulcer and then the eventual cleaning.

March 23, 2026
Unprompted review
Amiry & Gilbride Pharmacy logo

Reply from Amiry & Gilbride Pharmacy

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to all the team at our Paisley branch and in particular Joanne. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

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