AgriEuro.com Reviews 19,116

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ottima esperienza con AgriEuro! Ho acquistato diversi strumenti e funzionano tutti perfettamente. Un ringraziamento speciale va a Maurizio M. dell'assistenza clienti per la sua eccezionale professiona... See more

Rated 5 out of 5 stars

Italspawn always provide excellent customer service and support. I have used their services for many months now and they provide excellent value for money. I can buy a box of 30 litres of spawn for a... See more

Rated 1 out of 5 stars

I enjoyed the product; however the wheels last last than a year. I ordered replacement wheels and they arrived they didn't fit. I kept getting the run around from various departments then they just st... See more

Company replied

Rated 5 out of 5 stars

I bought from this company about a month ago and had a few issues which were resolved very quickly and wanton parts replaced - an excellent company to deal with, in my opinion a very important featur... See more

Company details

  1. Garden
  2. Garden Center
  3. Truck Farmer

About AgriEuro.com

Written by the company

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E-commerce Leader in Europa, con 15.000 diversi modelli di attrezzature agricole, da giardino, casa, cucina ed officina in PRONTA CONSEGNA.

  • Maxi-Officina Meccanica interna con 15 Tecnici Riparatori Specializzati.

  • L'unico venditore online che fornisce tutti i Pezzi di Ricambio.

  • Centri Assistenza Specializzati AGRIEURO sul territorio nazionale.



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Vuoi scoprire tutte le nostre guide alla scelta delle migliori macchine per il giardinaggio, l'agricoltura e la cucina tradizionale?

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Cosa ci caratterizza?

  • DISPONIBILITA’: La nostra parola d'ordine è pronta consegna.

  • QUALITA’: Selezioniamo solo produttori seri ed affidabili, verificandone la qualità.

  • PREZZO: Offriamo i migliori prezzi del mercato.

  • COMPETENZA: Mettiamo a disposizione del cliente tutti i principali canali disponibili: telefono, chat, mail, social networks.

  • COMUNICAZIONE: Il nostro cliente viene costantemente aggiornato in tutte le varie fasi dell'acquisto e consigliato attraverso la nostra Newsletter.

  • ASSISTENZA: Il nostro vero fiore all'occhiello che ci rende unici nel mondo del web. Disponiamo di un team che si occupa di assistenza post-vendita, di un magazzino ricambi con oltre 80.000 referenze, ed un'officina riparazioni con tecnici specializzati per tutti i prodotti che facciamo rientrare dai clienti.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Never again

2 months ago my new mower broke down.
Still not back and for sure last time I buy something here.
Weeks before finally pickup of the machine and weeks before something happens, probably a few more weeks before I get this piece of junk back.

But, always a friendly answer that I need to be patience :-(

July 17, 2024
Unprompted review
AgriEuro.com logo

Reply from AgriEuro.com

Dear Customer,
we regret the inconvenience you experienced with the repair of your lawn mower. We understand your frustration and apologize for the delays. According to our information, the lawn mower should have been returned to you by now. Our team has done everything to ensure it is in perfect condition. Thank you for your patience and understanding.
Kind regards

Rated 1 out of 5 stars

Very poor costumer service

Very poor costumer service. Bought a lawn mower more than a month ago and still waiting to cut my lawn.

AT LEAST have an email address to write to!

September 10, 2024
Unprompted review
AgriEuro.com logo

Reply from AgriEuro.com

Dear Customer,
We are sorry for the inconvenience that you are experiencing.
If you give us a little bit more of information about your order, we will be more than happy to help you solve the problem as quick as possible.
Kind Regards

Rated 4 out of 5 stars

Impeccabili/Impeccable

Impeccabili/Impeccable

I had two chances to get in touch with this company: once as I bought a meat slicer and had a request, so I entered it in a box as I was orderin: in less than 24 hours, they replied to what I asked in an extremely clear and concise manner. The second time was today, as I went to operate piece of equipment bought a few years ago and that I couldn't start: I waited only a few minutes to get a real person on the phone and, boy, was he helpful! Amazing, I only found this place a few months ago and so far, I can only praise their professionalism, quality of goods and customer service.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Italspawn always provide excellent…

Italspawn always provide excellent customer service and support. I have used their services for many months now and they provide excellent value for money. I can buy a box of 30 litres of spawn for a much better price than other suppliers I have found. More importantly though the products are of a very high standard and I have produced some great mushrooms particularly Oyster and Pioppino. A great company!

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

False advertising and unjustified order cancellation

I regret having to write this review about Agrieuro, a company that recently canceled my order in a completely unjustified manner. My experience with this company has been extremely disappointing and problematic.

I ordered two items on their website, agrieuro.com, with confidence, choosing the option for delivery to France, which was available in their sales form. My choice of delivery to France was confirmed by their team, resulting in a contractual agreement.

However, to my great dismay, Agrieuro chose to cancel my order without any valid explanation. They claimed that the product could not be delivered to France, even though this information was never clearly specified on their website.

This cancellation not only represented a breach of their contractual commitment but also was a blatant example of a lack of integrity and respect towards a conscientious customer.

I am deeply disappointed by this experience with Agrieuro, a company that, in my opinion, demonstrates neither professionalism nor transparency. I strongly recommend seeking more trustworthy alternatives for your purchasing needs.

FRENCH VERSION :

Je suis au regret de devoir écrire cette critique concernant Agrieuro, une entreprise qui a récemment annulé ma commande de manière totalement illégitime. Mon expérience avec cette société a été extrêmement décevante et problématique.

J'ai commandé deux articles sur leur site, agrieuro.com, en toute confiance, en choisissant l'option de livraison en France, qui était disponible dans leur formulaire de vente. Mon choix de livraison en France a été confirmé par leur équipe, ce qui a donné lieu à un accord contractuel.

Cependant, à ma grande consternation, Agrieuro a choisi d'annuler ma commande sans la moindre justification valable. Ils ont prétendu que le produit ne pouvait pas être livré en France, bien que cette information n'ait jamais été spécifiée clairement sur leur site.

Cette annulation a non seulement été un manquement à leur engagement contractuel, mais elle a également été un exemple flagrant de manque d'intégrité et de respect envers un client consciencieux.

Je suis profondément déçu par cette expérience avec Agrieuro, une entreprise qui, à mon avis, ne fait preuve ni de professionnalisme ni de transparence. Je recommande fortement de chercher des alternatives plus dignes de confiance pour vos besoins d'achat.

October 12, 2023
Unprompted review
Rated 2 out of 5 stars

I had an issue with a 165e I purchased…

I had an issue with a 165e I purchased and I contacted Agrieuro in July 2023 stating the issues. No response from them to date. The mower 165e digs up the lawn, goes out over the boundary wire constantly, it cannot be left unattended for any length of time. It now stops when the battery runs out and does not return to the docking station. I certainly do not recommend this machine.

June 7, 2023
AgriEuro.com logo

Reply from AgriEuro.com

Dear Sir, please be so kind to check in your assistance ticket, Indeed, our operator has replied to your enquiry the same day you contacted us. As stated twice, we can get in contact with the manufacturing company, but to do so, we would kindly need a short video of the malfunction please. Along with the serial no. of the machine.
These are fundamental documents required by the manufacturing company, in order to activate the warranty procedure.

Rated 1 out of 5 stars

DO NOT PURCHASE ANYTHING FROM THIS SELLER (AGRIEURO)

1. The product (water pump)
It doesn't do what it states on the web-site (ie lift water out of a well). I wanted a replacement pump and this according to AgriEuros website, claims a lifting height greater than the pump I was replacing, however it failed to perform
I have subsequently purchased a different pump (slightly lower specification) from a local DIY store which is working perfectly, so I have made a request to Agrieuro for a returns reference and address for the product they sold me because of misrepresentation of its capability
2. The company
Agrieuro have failed to provide this information, merely offered to let me speak with one of their technicians, then a few days later closed my ticket

August 20, 2023
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I am a Scottish woman living here in Italy and have 4 acres of land to manage. Sebastian in the Team was very patient and helpful to find the correct machine for my needs. The delivery was very quick and the machine works brilliantly. Will definitely use them again and recommend them.

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

I was looking for a home mixer that…

I was looking for a home mixer that could handle the dense dough used for bagel making as I just could not knead a good amount by hand any longer. This mixer is just amazing and can handle just about any dough without a hitch! Love it and the best purchase in years for me.

June 21, 2023
Unprompted review

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