Agwood ltd Reviews 

57
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Neil was my main point of contact before I placed an order through to collecting the item. He was very helpful whilst I navigated the on line ordering, ensuring that I filled the order in correctly.... See more

Rated 5 out of 5 stars

My 2nd internet purchase from Agwood, Stihl Kombi 1mtr extension product offered at a good price compared to competitors, delivery was prompt. I have only used the extension once so far, works well. C... See more

Rated 4 out of 5 stars

Ordered an electric Stihl chainsaw plus ancils and it was delivered 4/5 days later (delayed due to snow). The delivery company was one of the big ones so were pretty good with communication.

Rated 5 out of 5 stars

Great Pre-Sales service on the phone, the coveralls arrived within 2 days of ordering. I'm sure we will be back when he grows out of these for the next size up.

Company details

  1. Agricultural Organization
  2. Agricultural Service
  3. Auto Parts Market
  4. Garden

Written by the company

Agwood was established in 1978 by Ian Wood as a sole trader and has grown and evolved to the present day. Agwood Limited is an agricultural dealership, currently operating from three depots Dover, Maidstone and Godstone. The Dealership covers Kent, Sussex & Surrey for the Massey Ferguson range of Tractors, Harvesting and grass equipment. Agwood are proud to represent a number or high-quality products across our business sectors within Agriculture, Material Handling, Professional Groundcare and Garden Machinery. We offer full workshop and parts service from both of our branches which enables us to react quickly and efficiently to any eventuality. We also offer in branch hydraulic hose and PTO shaft repair service and a full range of consumable items such as hardware, tools, lubricants and PPE.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

57 reviews

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4.4

All reviews

(57)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Item arrived as promised

Item arrived as promised. Not used the jack as of yet as not got another flat. Comes with a solid case and made by a leading brand so no doubt it will perform as required. Stored away in my van ready to use.

May 2, 2022
Rated 1 out of 5 stars

No interest in warranty

We bought a shredder (£1400) on line from Agwood which we were told had a two year warranty. After 10 months a badly welded nut came adrift which they agreed was faulty. Agwood said they would fix it but then told us that they only offered a 6 month warranty with on line sales. We should take it to a nearer distributor they said which was still 70 miles away. I've no doubt that is in their small print somewhere although if they sell goods not fit for purpose then really it is their responsibility. We got a local engineer to fix it as it just wasn't worth arguing with them. So be WARNED, these people aren't to be trusted if you buy online and your purchase might not be so easy to fix.

April 15, 2022
Unprompted review
Agwood ltd logo

Reply from Agwood ltd

Hi Chris, please could you email info@agwood.co.uk and confirm who you spoke to and your original order number. I can then look further into this for you, we do not want customer to have no trust in us and we should've helped you resolve this issue.

Rated 5 out of 5 stars

Neil was my main point of contact…

Neil was my main point of contact before I placed an order through to collecting the item. He was very helpful whilst I navigated the on line ordering, ensuring that I filled the order in correctly. I collected the Chainsaw from Linton and Neil showed me how to set up the saw and then advised on additional items that I needed. He was very knowledgeable and helped immensely. Would recommend Agwood 100%.
Many thanks
Peter Richardson

April 7, 2022
Rated 5 out of 5 stars

Fantastic service

Fantastic service, beautifully packaged and arrived the next day. I would highly recommend and will definitely be using them again. Wonderful.

March 7, 2022

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