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Ahoy! Insurance Reviews 266

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and informative. The user experience is frequently highlighted as easy, intuitive, and straightforward, especially during the online application process. Many people appreciate the competitive and fair pricing, finding it to be a significant advantage. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from obtaining quotes to setting up policies. However, some customers also noted occasional difficulties with the phone system and policy inquiry ability, mentioning that reaching an agent could sometimes be challenging. A few people expressed dissatisfaction with unexpected price increases upon renewal, leading them to seek quotes from other companies.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently mention that... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the ease and simplicity of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism, knowledge,... See more

Price

People report positive experiences with price. Many customers found the pricing to be competitive, fair, and... See more

Service

Customers had positive experiences with service, finding it stress-free, easy, and quick. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... See more

Company replied

Rated 5 out of 5 stars

I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... See more

Company replied

Rated 5 out of 5 stars

The initial application and review was straightforward! No trick questions or last minute ‘gotcha’ moments. The coordination with Boatfix was outstanding and clear - it is an option to help protect... See more

Company replied

Rated 5 out of 5 stars

After getting outrageous quotes from progressive, geico, and state farm. I decided to get a quote from Ahoy. What a difference in pricing. It was all done online, nice and easy to customize my cove... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Company
  3. Personal Insurance Company

About Ahoy! Insurance

Written by the company

About Ahoy!

Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.

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Boat Insurance for Boaters by Boaters

Written by the company

Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.

Contact info

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Boat Insurance for Boaters by Boaters

Get a great Boat and Yacht Insurance quote, fast

4.6

Excellent

TrustScore 4.5 out of 5

266 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

When calling this time to check how our…

When calling this time to check how our payment could be processed. We got attitude about it and even told the wrong amount over the phone and charged $20 more even though we are set up for auto payment. You guys had been doing ok. But sometime when you call your staff can be less then desirable to speak with at times.

August 8, 2025
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Reply from Ahoy! Insurance

Hello Alan and thank you for the feedback. We are glad that to date we have been doing ok. Best supporting our community of boaters is at the top of our priorities. We are saddened however to learn about your latest experience. Please be on the lookout for a call or an e-mail from one of our leadership team members. Ahoy!

Rated 5 out of 5 stars

Easy to obtain insurance quickly

Easy to obtain insurance quickly. I would recommend that you be able to see your payment amounts and date due on the app.

August 2, 2025
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Reply from Ahoy! Insurance

Thanks for the review Gage and also for the input. We value those inputs coming from our fellow boaters very much.

And... we do have plans to enrich the MyAhoy! section on the website and the mobile app in the near future, including with the ability to see billing details, soon.

In the meantime, we would like to make sure you are aware that in case you would like to change payment method (ACH/CC) or payment method details you can do it through the MyAhoy! section on the website and the app.

Ahoy!

Rated 5 out of 5 stars

I had a claim and your team took care…

I had a claim and your team took care of it in a very timely matter, very professional, I would recommend to every boater. Thanks'

July 31, 2025
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Reply from Ahoy! Insurance

Than k you very much for the review Raymond. As we know, insurance companies are measured not only by speed, ease of application, and the like, but also and maybe even mainly at time of need. So we are very happy to hear that we lived up to your expectations at time of claim.

Moreover, as boaters ourselves, we aspire not only to insure boats but to assure boaters that they will be able to boat and create memories with friends and family. That is why your review means so much more.

We are looking forward to a long lasting relationship.

Ahoy!

Rated 5 out of 5 stars

Excellent service

Excellent service to complete the tasks I needed completed. Agent was knowledgeable and courteous.

July 30, 2025
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Reply from Ahoy! Insurance

Thank you for the nice review Jerry. Its music to our ears and we notified Gordon who assisted you about the compliments. Ahoy!

Rated 5 out of 5 stars

Pleasant

Pleasant, professional and efficient

July 29, 2025
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Reply from Ahoy! Insurance

Thank you Andrew for the review. We notified Gordon and Vanessa who assisted you about your sentiments. Ahoy!

Rated 5 out of 5 stars

I’ve only been an ahoy member a few…

I’ve only been an ahoy member a few weeks, I like the reminders to perform safety checks prior to launching. I really like the app. I have recommended ahoy to my insurance broker.
So to date, loving being a member of the Ahoy Insurance family.

July 27, 2025
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Reply from Ahoy! Insurance

Thanks so much for the thoughtful review John! We started Ahoy! so boaters like us will have a companion to rpotect them when they are on the water creating memories with family and friends. So when someone like you attests to the merits of our offering and even going as much as to recommend us to your broker we cant be happier.

Looking forward to a long lasting partnership.

Ahoy!

Rated 5 out of 5 stars

Smooth Sailing with Ahoy!



I couldn’t be happier with my decision to switch to Ahoy Boat Insurance! From the moment I signed up, the entire process was fast, straightforward, and tailored specifically for boaters like me. The mobile app is incredibly easy to use, and I love the built-in features like theft recovery and real-time weather alerts.

What really impressed me was the personalized support—I actually felt like they understood my needs as a boat owner, not just another policyholder. The rates are competitive, and the coverage gives me peace of mind every time I’m on the water.

July 25, 2025
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Reply from Ahoy! Insurance

Thank you Jennifer and Carl for the great review! We built Ahoy! to best serve boaters like us. So when our community members recognize the offering relevance, the ease of use, and above all the quality of service we couldnt be happier. We are looking for a long and delightful relationship.

Oh... and we let Mark and Amanda, who assisted you, know you are happy :-).

Ahoy!

Rated 1 out of 5 stars

Trying not to pay me on a total loss

Trying not to pay me on a total loss. conflicting information

July 23, 2025
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Reply from Ahoy! Insurance

Hello Terri, thank you for sharing your feedback.

We’re sorry for any frustration you’ve experienced.

For privacy reasons we can’t discuss specific claim details here, but our team is actively working on your file and has requested some additional information.

Please reach out directly to your adjuster so we can help ensure everything needed is received and your claim can move forward.

Thank you for giving us the opportunity to assist you.

Ahoy!

Rated 5 out of 5 stars

Helpful

Good customer service

July 21, 2025
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Reply from Ahoy! Insurance

Thank you for the kind review Michael. We informed Mark, Vanessa, and Gordon who assisted you of the sentiment. Ahoy!

Rated 5 out of 5 stars

Great quick reliable professional…

Great quick reliable professional service
Very pleased, Price is unbelievable

July 17, 2025
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Reply from Ahoy! Insurance

Hello Will. Thank you for the great review. We are SO pleased to hear you are happy with our service. We put prime value on providing our fellow boaters the offering we would have liked to have and didnt before we started Ahoy! as well as the highest level of service. So when someone like you is happy with both of those we couldnt be happier.

We conveyed your sentiment to Gordon, Amanda, and Vanessa who assisted you.

Please let us know if we could be of further assistance.

Ahoy!

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