Ai Persolabs Reviews 

19
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.7

Bad

TrustScore 1.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(19)

17 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The above reviews PLUS…

The same as all the 1-Stars before PLUS:
I used their cancellation form, put my email address in, and immediately received a response stating that there was no account under my email.

keno

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

A Scam but by the time anyone reads this they'll know as none realises until after their card details have been taken and then money stolen.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!

Persolabs.org they ask for a small 1.2€ charge to give you the results.

2 days later they charge you a initial NON refundable fee of 49.95€

4 days later charge of 35€ by ai.persolabs.org

No response to any refund request

I had to block my debit card

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

You are a disgusting…

You are a disgusting company!!!!!!!!!!!!!!!!!!!!!!!

Such an unethical bunch of animals. There are hundreds of customers all over Reddit and Facebook raising stress and panic over your scams. You mention a tiny fee of under £2 for a report and then I was promptly charged £40 later as well as an additional £30. The first being your automatic renewal which was only mentioned in the fine print of a pdf emailed to me! The other £30 if for a separate company you just so happened to add on as an ‘AI’ version. What absolute BULLLLLLLLSHITTTTTT.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Simply horrible

Simply horrible! Deceptive lies and fraud to come from their services only! Good thing Im a broke student, because they did not steal a single penny from me! They should be looked into and reported for such diligent and petty misconduct!

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

don't do this test!

don't do this test. You will be automatically charged for a monthly subscription and after cancelation they still charge you. On top of that, the test results report did not contain any valuable data.

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t use Persolabs

I paid 2 small amounts for the service I had and then they charged me £29.95 for I don’t know what, am chasing them for a refund now, sooooo annoying and wrong!

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

It starts by telling you to pay around 1$,but a few days later I was charged 39$ without my consent. I tried to cancel my subscription and on the website it states that my supscription is canceled, despite this the unauthorized transactions continue. DO NOT USE THIS WEBSITE, IT IS A SCAM

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam.

This is a scam.

Even when you cancel the contine to take money and then don't respond to contact

2 months continuing to take payments. What a joke.

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

What a scam - sign you up without clear consent.

What a scam! Decided to take a personality test on social media, which was paid for £1.50, and by making this purchase I was unwittingly signed up to their AI Persolabs service straight way with no way to cancel. They also signed me up for their main subscription - again without informing me. 100% shady, do not use this company, you will not get your money back £39.95 per week, and £29.95 for ai.persolabs.

August 18, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE PERSOLABS

I bought an ADHD online quiz for £1.20 then a few days later, with no warning, nearly £40 was taken out of my account for a subscription I didn't sign up for. I am in the process of trying to get this money back. DO NOT USE THIS SERVICE.

August 22, 2026
Unprompted review
Rated 1 out of 5 stars

Predatory practices!!!!

This business is engaging in predatory practices, user deception, and unauthorized recurring billing ("Negative Option Billing") via fraudulent "dark patterns." I visited their site to make a one-time payment for an online service. However, during the checkout process, they stealthily opted me into a parallel, hidden monthly subscription called "Persolabs AI" for €29.95 without my explicit, informed, or separate consent.
Their setup is intentionally designed to hide secondary charges from the cardholder, which directly violates card network rules (Visa/Mastercard core rules on recurring billing transparency) and Stripe’s Consumer Terms of Service regarding prohibited and deceptive commercial activity.

August 1, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. You go through their fake cancel subscription process to then be charged yet again. Avoid avoid avoid absolute scammers praying on vulnerable people

July 21, 2026
Unprompted review
Rated 1 out of 5 stars

A scam

A scam! Did the DISC personality test and paid £1.25 for my results and it autoenrolled me into two seperate subscriptions at £29.95 and £39.95 a month. Had to contact my bank to recover the payments after emailing persolabs to complain. Their response was by paying for the results I had agreed to the subscriptions. There isn’t an easy/clear way of cancelling both subscriptions either so it took a bit of digging. Do not use this website at any cost. I am reporting it to the UK CMA and Anti Fraud group

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

They scam you by charging you £1.00…

They scam you by charging you £1.00 they say to get results for a test and then days later you will see a £39.95 charge and then when you reach out to their customer service to understand why you have been charged youre being told you signed up for a trial and then youve been charged.

Then they can't refund you becuase youve accessed the results l, which you assume youre only payingul £1.00 and dont want anything else.

So which one is it? Scammers and Subscription trap.

Be very aware

August 15, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look