AIAIAI Reviews 

Great customer service. replies right on time and with great solutions. products are also very high quality. absolutely love them!

Very good customer care, in addition to great product. Free replacement for a broken part in few hours with lot of kindness and goodwill.
Keep going.

Prompt and very friendly customer care. No fuss with respect to a warranty issue. The product is great; was a relatively minor defect with the headband build, and a replacement was promptly issued upon providing evidence. One of the best customer service experiences I have had.

Great customer service. Literally replied to my email within minutes and helped me with an assembly issue.

Very quick and efficient help with a product issue.

Super headphones and support team from the AiAiAi team. Spot on with understanding my support needs after I purchased second hand online. They gave me the right advice from my first question. Well done team AiAiAi.

Customer service is super responsive and friendly (via email), that always makes a company stand out and gives the feel of interacting with a small-local busines. So far the product (DJ headphones) is performing well, made well, has some effort to reduce waste with modular & recyclable components.

The guys do great products and deliver best service

Really happy overall sound and build quality of the product, and support received when I had a tiny defect with one of the earpads!

Great products and great customer service. Highly recommend. And honestly just believing in companies like this because they see a need and want to make innovative gear. It's worth investing in a better future.

Great DJ headphones, I've been using them for close to a decade and will continue to for the foreseeable future! I love the high quality sound, isolation, comfort & modular design of the tm-2s. Awesome customer service too, AIAIAI were very quick & friendly to help me out when I needed a replacement headband.

I’ve been a user of AIAIAI TMA headphones for over 10 yrs and they have never failed me either at a venue or in the studio. Lately, I had an issue with a C02 cable and they quickly responded by sending a new one that solved the issue. Great service even greater quality

Love this Brand! Great Design, Great Sound and supreme service.

AIAIAI makes absolutely amazing products, and keep on improving their game, year after year. Their modular approach and choice of materials makes them a reliable and sustainable choice, without sacrificing audio quality or aesthetic design. Double that with a fantastic, empathetic & efficient customer support, and you have the perfect recipe for a brand you will stick to for a good amount of time ;)
Thank you AIAIAI ! Keep on rocking

Great innovative products and customer service! I love the modularity, minimal style and sound quality of their headphones. The environmental credentials of the company also really appeal to me. Not surprised to see so many favourable reviews here. Keep up the good work AIAIAI!

Their products are great and so is the customer service. I had an issue with my Headphones and they diligently and gladly helped me solve it in a timely fashion.

Apart from the headphone speakers themselves, everything else is very poorly manufactured, including the headband (snapped in two) without any pressure. 2 different headphone pads EO8 EO2( PU leather flaked off within months) and a coiled adaptor plus a straight adapter...Which have all failed some within months, cheap, short-lasting materials. presumably, so you keep buying ad-ons as they fail you. A very old snide headphone trick.

Going back to trusty Sennheiser HD's
AIAIAI has been a complete letdown compared to the hype!

I won't complain to AIAIAI (again) after how I was initially treated the last time I got in contact with them when my headband snapped and tried to fob me off.

If you want a headphone that literary falls to bits and costs loads to replace...I would strongly advise looking at another headphone manufacturer otherwise it will keep annoying you that you bought a premium product that turns out to be Poundland™

Still sure that the positive reviews on Trustpilot are genuine if you look on alt DJ blogs AIAIAI customers you would find a difference of opinions ladies and gentlemen.

Further disappointment from AIAIAI.

Great customer service! Thanks Ida!

AIAIAI has awesome products, the only minus side I would say is the sqeeking of the headphones when moving. Apart from that excellent products, I have different configurations and very happy with them.

My H06 bluetooth headband broke and I e-mailed AIAIAI for a solution and I received a voucher for new products without question. Awesome stuff AIAIAI. Keep it up, really high standard in the music industry..,

I owe a two pair of headphones and they are amazing)) first is flat for studio and second is bassee for set))) so far very happy wa product and specialy customer service))) recommend to everyone))