Have bought several of these 8mm shower screens from AICAfor mine and other family members without any issues. The screens and fittings are all as advertised and of high quality. Fit well. Quick deli... See more
Company replied
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Review summary
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Purchased 11 anthracite oval column radiators of various sizes. Chose Aica as they were one of the few sites that had those style radiators with a BTU over 10000. They were by far the cheapest. Delive... See more
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Very good quality at a very good price. Delivered within the time slot advised. The only negative is regarding the poor delivery driver. He was on his own, with no mechanical means of help, just brut... See more
Company replied
Our 1st time using Aica products. I have to say I was amazed at the speed and quality. We purchased a shower screen with a towel holder. The screen was very well packaged, shipping was free and was de... See more
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Company details
Written by the company
Aica Bathrooms Limited has been trading since 2009, we have our AICA brand all over European,including France,United Kindom,Italy,Germany,Spain,Ploland, Neatherlands. warehouses over 600K sqf and 200 employees in European. We offer luxury bathroom products(shower enclosure/shower stone tray,mixed shower heads, mirrors,vanity units,bathtub,radiators, tile backerboard) with an reasonable price;we provide 3 to 5 days free delivery all over the UK without threashold spending, 180days return policy makes you peace in mind and with our trade price,you can get a better discount to ask for a trade price. we provide the best price in the UK and you are welcome to compare our service and price with any other retailer on the market.
Contact info
24-26 Regent Place, B1 3NJ, Birmingham, United Kingdom
- +44-01162960987
- aftersales@aicabathrooms.co.uk
- aicabathrooms.co.uk
4.7
Excellent
4K reviews
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Replied to 100% of negative reviews
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Avoid this terrible Chinese company
Avoid this terrible Chinese company.
Unprofessional, unreliable, disrespectful to customers needs.
Returning or replacing with them is almost impossible. Complete time wasters.
January 13, 2026
Unprompted review
Reply from Aica Bathrooms Limited
what is your order number please?have you got any communication detail with us, I can have a look for you, don't know why you have such experience with us, I can see what I can do, there must be misunderstood with each other. I can't find your order detail by your email and name/ mobile number, can you please send me your order number and tell me which platform you paid for?
fast and efficient service
January 6, 2026
Reply from Aica Bathrooms Limited
Excellent, thanks very much for your feedback.
Great company to deal with good quality…
Great company to deal with good quality items at very good prices
January 5, 2026
Reply from Aica Bathrooms Limited
Brilliant, thanks very much for your feedback.
Reply from Aica Bathrooms Limited
Great, thanks very much for your feedback.
Reply from Aica Bathrooms Limited
Excellent， Thanks Very much for your feedback.
I live alone
I live alone. Drivers left items on my door step. I asked if they were heavy and they said no. One item was £22kgs and I weigh 45kgs.
I had to ask neighbours to help. This is not ok.
December 30, 2025
Reply from Aica Bathrooms Limited
Sorry about that, I will talk to the driver and delivery.
The customer service was simply amazing…
The customer service was simply amazing and the enclosure is top quality will definitely buy from here again loved it
December 9, 2025
Reply from Aica Bathrooms Limited
Great, thanks very much for your feedback.
Reliable as always!
December 4, 2025
Reply from Aica Bathrooms Limited
Excellent, thanks very much for your feedback.
Once again the delivery driver had no…
Once again the delivery driver had no intention of moving 2 heavy radiator any further than the gate. They were left outside and he scarpered. Driver doesn't have a trolley to help him.
Product themselves were fine as usual. As a regular customer I will have to re-think my supplier.
December 13, 2025
Reply from Aica Bathrooms Limited
Sorry about that, we will talk to our drivers.
Competitive price
Competitive price, nice item.
Item was not delivered at time stated.
December 4, 2025
Reply from Aica Bathrooms Limited
thanks, we will try our best to improve, we are short of drivers before Christmas and new year holidays.
Reply from Aica Bathrooms Limited
Great, thanks very much for your feedback.
Easy to order delivery as promised very…
Easy to order delivery as promised very happy with the product and easy assembly .zFirst class company
December 10, 2025
Reply from Aica Bathrooms Limited
Great, thanks very much for your feedback.
Great price on the shower door
Great price on the shower door. Delievered on time.
Instructions were awful and tiny.
Got there in the end and it looks very good.
I had to change the door seal as it too tight for a 760 mm gap
November 28, 2025
Reply from Aica Bathrooms Limited
Fantastic, thanks very much for your feedback.
Quality product for a very reasonable price
First time iv ordered from these but very impressed with the cubicle I received, very solid and easy to put together apart from the door but I managed & will be ordering again in the future
December 7, 2025
Reply from Aica Bathrooms Limited
Fantastic, thanks very much for your feedback.
Very good quality very good price and…
Very good quality very good price and quick delivery
November 24, 2025
Reply from Aica Bathrooms Limited
Great, thanks very much for your feedback.
Good value and prompt delivery 👍
December 2, 2025
Reply from Aica Bathrooms Limited
Great, thanks very much for you feedback.
A very wet delivery……
Sadly first impressions count…..
& I must say I was not very impressed!
All the packaging was either wet or very wet with dents & a couple of tears in the damp cardboard.
Although I haven’t unpacked any of the glass items,
thankfully there doesn’t seem to be anything broken.
As for the two long “trime” packages I’m not so sure?
I will find out later in the week when the plumber comes to install……
Hopefully everything is there?
December 1, 2025
Reply from Aica Bathrooms Limited
Thanks very much for your feedback, I have checked the delivery photos, should be fine, due to the bad weather currently, so the packaging gets wet, but it is fine inside, if you have any problem about it please come to us, we will get it replaced or refund your money. we will talk to our warehouse and ask them to make sure all products are kept inside the warehouse, not outside.
Very good value
Very good value, quick delivery and great quality product. What more could you want?
November 28, 2025
Reply from Aica Bathrooms Limited
Thanks very much for your feedback, we will keep doing our best.
Good communication
Good communication! I asked for a specific day delivery and although, they say it wouldn't happen, they made it happen. The communication from Aica, delivery drive and customer was very good. The item arrived and the ordering was easy. I am yet to check the quality of the item once the person who fits the shower door opens the box but I have a good feeling.
November 27, 2025
Reply from Aica Bathrooms Limited
Excellent, thanks very much for your feedback, we will keep doing our best.
Very helpful easy to deal with…
Very helpful easy to deal with company.Prompt delivery.
November 27, 2025
Reply from Aica Bathrooms Limited
Fantastic, thanks very much for your feedback, we will keep doing our best.
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