Aidey Reviews 15

The overall interview process was organized, and the team made sure I had all the information I needed. The interviewer was polite and supportive, most especially when I said that I was nervous, which made the experience more positive than I anticipated. Overall, it was a pleasant and smooth process.

Although it was online, the recruitment process was generally organized. The communication was clear and transparent. Although there were moments when I wished for quicker feedback between the stages , overall, the experience was straightforward and professional.

I had worked with several BPO companies before, and nothing had made me feel the way I did with Aidey. I felt comfortable, supported, and free with the team.

I had always been a big commute hater. Gladly, with Aidey, commuting wasn't on the list. The work-from-home setup was the biggest check on my company bucket list!

There was no easy work, they said and I agreed. But work had felt lighter when you were surrounded by people who waited for your growth and success, and its a work from home too!

With Aidey, I've experienced the work-life balance. I've always wished for over the past years. I didn't expect to have this much spare time while working in the BPO industry.

I have never seen a more supportive team other than Aidey. I loved how everyone rooted for your growth and success as much as you rooted for yours. Workloads could be exhausting sometimes, so a team like Aidey was definitely very helpful.

Nothing was better than a BPO company that offered a fully remote setup with competitive compensation, and that's what Aidey had. Definitely saved me from a lot of hassle.

I knew the BPO industry was widely known to have a negative environment, but I could assure you, not with Aidey. I loved how members of the team all supported and helped each other. Crab mentality wasn't present at Aidey, I loved how everyone cheered for your growth.

During my time at Aidey, I've always felt supported. The team and management were there to help at most times. It was also great that the job they offered me was really aligned with my skills and experience.

I applied for a Customer Support role at Aidey and completed their assessment as instructed. Despite following up multiple times, I received no feedback or acknowledgment regarding the results of the assessment. The lack of communication was disappointing and unprofessional, especially for a company that positions itself in the service and support industry.

Their HR or recruitment team showed very poor candidate handling, no courtesy updates, no timeline transparency, and absolutely no closure. It reflects a lack of respect for applicants' time and effort. Job seekers deserve at least a simple update, especially after completing tasks that clearly require time and energy.

Additionally, the offered salary is unreasonably low, especially considering the level of qualifications and experience they claim to be looking for. It feels like they’re trying to get skilled professionals for entry-level pay, which raises concerns about how they value their employees.

I hope the company improves its recruitment process better communication, fair compensation, and a more respectful approach to dealing with potential hires. Talent should not be treated as disposable.

I worked for them for three years. When their client, an Israeli SaaS company, ended my contract due to not meeting their standards, the CEO and his manager abruptly cut off all communication. He blocked me on WhatsApp and did not pay me for the last month I worked. I informed the client, but they took no action. I would advise against working with this person. He is dishonest, arrogant, and treats his staff very poorly — with no respect and no professionalism.

We’re consistently impressed by the dedication and the hands-on effort of the team to help our clients and address their concerns. We share the same values and their involvement has been critical in helping us grow our business.

We needed a company that could take over our customer service responsibilities and increases our customer satisfaction rate. We made the right choice of choosing Aidey as our partner in delivering world-class customer support. Our satisfaction rate improved a lot and it’s really cost-effective.

Our company needed customer support with experience in using SaaS tools and Aidey was able to provide us highly skilled individuals suited for our business. They offer 24/7 phone, email and chat support which was perfect for us since we receive inquiries from different countries.