While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ease of ordering . However I ordered it late and it arrived from overseas after Christmas. Despite the late arrival , my grandson loved it !

Rated 1 out of 5 stars

I have contacted your company 3 times. Sweatshirts are to large, I want to return but not receiving mailing label, as you advertise free returns. I consider your business a scam at this point.... See more

Rated 5 out of 5 stars

Great experience for my 5 year old grandson. It made his day can't keep it out of his hands. He loves transformers. My only issue was the delivery time. Could be improved but the produ t is great

Rated 5 out of 5 stars

Started shopping with this site about two months ago and I love the stuff ! Just ordered some more shirts for summer always received my order without issue and am very happy with the clothes I have al... See more

Company details

  1. Clothing Store
  2. Children's Toys Store

Written by the company

AI-Inspired Excellence, AIGCDTG: Where Innovation Meets Quality! AIGCDTG is a cutting-edge technology company dedicated to integrating AI into the realm of e-commerce. Our innovative approach involves the seamless fusion of AIGC (AI-generated content) and DTG (Direct to Garment) technologies. By utilizing eco-friendly inks on pure cotton fabrics, we harness the limitless creative potential of AI through DTG, ensuring a perfect showcase of ingenuity. Beyond apparel, we leverage AI's intelligent analysis to scour the market for high-quality, cost-effective goods. Our product range extends beyond clothing to include unique and high-quality items such as toys. This diversity is a testament to our commitment to offering more than just fashion.


Contact info

3.6

Average

TrustScore 3.5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received my order

Never received my order. They said they resent it and never received that.

June 3, 2024
Unprompted review
AIGC-DTG logo

Reply from AIGC-DTG

Could you please provide the email address associated with your order? This will help us check the details for you. You can also reach out to us anytime at customerservice@aigcdtg.com.

Rated 1 out of 5 stars

Disappointed because a size arrived…

Disappointed because a size arrived that doesn't work for me. I don't even want a discount coupon, I want my money...

July 13, 2024
Unprompted review
AIGC-DTG logo

Reply from AIGC-DTG

We're very sorry to hear that the size didn't work for you. May I ask what size you usually wear? The size you purchased is 10.5-11 Men. We sent a proposal in our previous email—did you have a chance to see it?

Rated 5 out of 5 stars

Completely Satisfied

I've order four items from this company, and plan on ordering more. What I received was exactly as advertised, and they kept me informed as to the status of my order.

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with my order…

I am very disappointed with my order actually you sent the wrong size I wanted a size 11 men’s. I don’t know what size you guys sent me but it’s way too small for my foot. I am tired ordering from your company because every time I order from your company you guys screwed up the color is not the color I order. I ordered the purple and black, not black with purple so I am very very disappointed so I will like to return them or get my money back cause I can’t wear them and they are no good to me. Return send it to my email. I am very pissed off and second of all, I did not order no basketball socks , it was a freebie that’s OK too, but I am not happy with the order you sent me you sent me the order you guys want to send me not the order I placed and like I said that the order was a size 11 men’s with the purple lining, I received a size 10 all black so contact me ASAP and make it right

July 19, 2024
Unprompted review
AIGC-DTG logo

Reply from AIGC-DTG

We sincerely apologize for the inconvenience and disappointment caused by your recent order. According to our records and the order confirmation email we sent you, your order indicates that you purchased the black color, not purple.

To ensure your satisfaction, we have proposed sending you a replacement with the color you want and a size up. Please kindly check the email we sent for more details.

Thank you for your understanding, and we are committed to resolving this issue promptly.

Rated 5 out of 5 stars

Well my grandchildren are so happy and…

Well my grandchildren are so happy and really appreciate it. An other thing also my Order was delivered it to a different address one number was wrong on my information and I contacted AIGC-DTG and they got my order back to my address on 5 days Thank you so much!!!

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

Sent foto of wrong size shirt sent -3xl…

Sent foto of wrong size shirt sent -3xl sent instead of 1 ck never received an answer

June 3, 2024
AIGC-DTG logo

Reply from AIGC-DTG

We apologize for not receiving your previous feedback. Could you please send us a photo of the shirt you received? Our customer service email is customerservice@aigcdtg.com.

Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

HELP

HELP! My shirts are too small. I like tghem and would like 1 size bigger. How do I do that?
Don Alexander, AIGC-DTG

May 4, 2023
Unprompted review
AIGC-DTG logo

Reply from AIGC-DTG

Hello, we've received your email and have promptly responded to it. Kindly check your inbox, and let's work together to resolve this matter.

Rated 5 out of 5 stars

Just as advertised!!!

The product was great just as it was advertised. I received my order in a very timely manner.

April 30, 2024
Unprompted review
AIGC-DTG logo

Reply from AIGC-DTG

Thank you for your lovely feedback! We are looking forward to serving you again in the future!

Rated 1 out of 5 stars

Horrible experience

Horrible experience! Delivery driver didn't knock or leave package, I was home. Took 2 more weeks of me calling and calling to finally get delivered. When I received the "leather" boots, it was not leather and looked nothing like the picture. Low quality. Never buying from them again. Don't do it!

April 25, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look