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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, often highlighting the quality of activewear, with some stating it's the best they've owned. People appreciate the comfortable fit, stylish designs, and durability of items like leggings, bras, and jackets, noting that they wash well and last for years. Some also praise the customer service for its speedy responses and customer-focused approach. However, some people were dissatisfied with the return policy, finding it difficult to exchange or return items due to restocking fees and specific requirements for damaged goods. A few other people also felt that the quality of certain products, like ski jackets or sweatshirts, was disappointing after several washes. Additionally, some customers experienced significant issues with customer service, describing it as dreadful, unhelpful, and lacking empathy, especially when dealing with lost orders or problems with modifications.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express high satisfaction, praising the... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the fantastic quality, material,... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise the outstanding and speedy... See more

Order

Reviewers mention ambiguous feedback about order. While some customers found the ordering process swift, many... See more

Return policy

Customers express significant dissatisfaction with the return policy. Many reviewers found the return process... See more

Based on these reviews

Rated 3 out of 5 stars

Ordering process is a swift. Delivery is fast! Size is consistent with the rest of Aimn tops I already owned, except the one shoulder top which is half a size too small. Also, the bra pads are really... See more

Company replied

Rated 5 out of 5 stars

AIM’N quite frankly makes the best workout gear I’ve ever owned! I’ve been purchasing from this company for years, and it never fails to make me happy. The quality is absolutely superb — from the br... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Lululemon fan for many years but the set I just bought from Aim’n beats it. The shape seamless leggings are a fantastic fit that offer great shaping to the booty and abdomen. And the long... See more

Company replied

Rated 5 out of 5 stars

Sadly I have to cancel my order because the tariff from USA was too much but everyone on aim’s was kind and helpful, was resolved in no time. I bought everything and send it to my daughter in Austr... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

aim'n is the creative expression of our childhood dreams and values. It´s a devotion to positivity to empower women worldwide to believe in themselves and their potential. aim'n is a Swedish activewear and athleisure brand that was founded with the dream of motivating and activating women to a healthy lifestyle and to follow their dreams and listen to their hearts. We create innovative and durable products - to be worn 24/7, both for everyday life and training. Shop activewear for women online, tights, sports-bra, tops, leggings and much more at aimn.com.


Contact info

3.1

Average

TrustScore 3 out of 5

843 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I highly recommend

I shop and recommend Aim’n because I got the beautiful chance to meet the owner and her team. These women are all incredible! There is nothing like supporting amazing women that are doing big things. Not to mention the active wear is the most comfortable and stylish pieces I have ever worn. I am very picky.

February 23, 2024
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Reply from aim'n

Yasmine <3

So so so glad to read your kind and warming words! Thank you! Lots of love from all of us in the aim'n crew and hope we see you again soon <3

Rated 5 out of 5 stars

So Cute!!!!

So Cute!!!!! The quality on these sets are out of this world!

February 23, 2024
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Reply from aim'n

Thank you for sharing feedback Tiffany! We are very glad you are happy about your sets <3

Rated 5 out of 5 stars

Everything fits SO GOOD

Everything fits SO GOOD. Best quality athletic clothes i’ve put on (which is saying something because i’ve tried them all)! Great people behind the brand too 🫶🏼

February 23, 2024
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Reply from aim'n

Dear Lauren,
Thank you so much for giving this feedback and we are very glad for your kind words. Enjoy your aim'ns and hope you continue finding many pieces from us you like this much :)

Wish you the best day <3

Rated 4 out of 5 stars

Would purchase again

I love the quality, feel, and fit of the clothes, as well as the tidy packaging. However, the leggings hug the crotch area in an unflattering and embarrassing way. I'll only wear them with baggy t-shirts.

January 30, 2024
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Reply from aim'n

Hi dear Hannah,
Thank you for sharing this feedback. We hope you will find your perfect fit and many more favorites from us in the future :)

Rated 5 out of 5 stars

I love it

I love it, the best products !

January 16, 2024
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Reply from aim'n

Thank you for great feedback! So happy to hear! /Best wishes from aim'n crew <3

Rated 5 out of 5 stars

5 out of 5 stars, all around

I received my order quickly. My items were neatly packaged and the website was very user friendly. The sizing chart is accurate and, therefore, I was able to order my perfect size. The quality of the clothes is phenomenal - durable, secure, comfortable, fashionable.

January 13, 2024
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Reply from aim'n

Dear Andrea,
Thank you so much for sharing this lovely feedback. It truly makes our hearts smiles!

Welcome back and hope you always feel happy about your purchases at aim'n! <3

Rated 5 out of 5 stars

The Aim'n experience is always superb

The Aim'n experience is always superb. High quality products, comfortable and informed shopping, and speedy shipping. My go-to shop for sporty / casual clothes and accessories

January 13, 2024
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Reply from aim'n

Hi dear Hadas! Thank you so much for sharing this. This feedback means so much to us! We hope you continue to find many favorites from aim'n in the future <3

Rated 5 out of 5 stars

Love the fit and the fabrics.

Love the fit and the fabrics.
Also, I order from México and it took 6 days to arrive! Thats awesome.
Excelent service

January 10, 2024
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Reply from aim'n

Hi Carolina,
So glad you got your order fast and that you liked your new aim'ns! Thank you for sharing this feedback and hope you will continue finding pieces you like from us! <3

Rated 3 out of 5 stars

They'll do but I wouldn't buy again. …

I like the leggings but the ribbed material is quite rough when working out. The bra looks great but I was falling out of it when doing hiit exercises.

January 4, 2024
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Reply from aim'n

Hi :) Thank you for feedback. We love helping you finding the best model for the purpose, just email our support team if you want more assistance and guidance if you do a new order.

For high intensive training we recommend our Core fabric instead of ribbed seamless since this is even more flexible, stretchy and moisture-transporting.
Thank you again for sharing! <3

Rated 5 out of 5 stars

Love your products for many years

Love your products for many years. Love the materials. Looks really good. Thank you for existing. :)

December 30, 2023
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Reply from aim'n

Thank you so much for sharing this feedback, Frank. Happy to hear you like your aim'ns! :)

Rated 1 out of 5 stars

Still waiting on a delivery that was…

Still waiting on a delivery that was suppose to arrive Dec 16th

December 9, 2023
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Reply from aim'n

Hi Eric,
Thank you for your feedback and sorry to hear your aim'ns have not arrived yet. I can not see you contacted our support team about this matter? We shipped it the day after you placed the order but I can see there is some lacking information in the confirmed address that probably affects this shipment. Last information from DHL is that this is placed at a DHL facility FRANKLIN PARK. DHL Express have not contacted you?

We hope this still arrive or you contact us at hello@aimn.com and we fix a claim and re-send or cancel order <3

Rated 1 out of 5 stars

The worst service

The worst service.. original delivery took ages, the company received my return two weeks ago and still have not issued my refund. My first response from customer service did not even try to resolve my query, my second response said they have processed my refund four days ago but this is not true as I have not received any money or any email notification regarding a refund. Nothing is being done to help me or resolve my issue.

December 19, 2023
Unprompted review
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Reply from aim'n

Hi Heather,
Of course sorry to hear you feel this way. We can not see here if you order was delayed, only that you ordered 26th November. If you do a return this takes up to three weeks to handle which is also stated in our conditions. Therefor our support team can not just handle it faster. We see your return is handled and if this is paid with credit card it may take a few banking days for you to receive the money. Otherwise we guarantee our support team will check again.

We always wants to help the customer in best way possible and of course we don´t want to make the processes more complicated than necessary.

Due to the fact that you ordered during our busiest period of the year with Black week and high demand for both warehouses and delivery companies, we ask for your understanding that delays are normal.

We wish you all the best!

Rated 2 out of 5 stars

Horrible return!

Everything else was fine, but what’s up with the return? How do you not provide normal return? At least tell it more clear when buying your product! You deliver to US but return is by your own cost and it costs a lot! Crazy how this big company doesn’t provide normal returns with return label!

November 29, 2023
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Reply from aim'n

Hi Matilda, thank you for your feedback. Of course we wish it would be easy for us to provide a return label, for an amount, to all customer worldwide but for now we can´t. All conditions about both purchase and return is stated on site.

We wish you the best day!

Rated 1 out of 5 stars

Never again

One of my most favourite online stores. My last experience was absolutely disgusting. Ordered some lovely things on Black Friday Sales. NZ Post returned to AIMN because they were unable to deliver (even with contacting me and me advising where to deliver to) contacted AIMN who couldn’t find my returned Parcel and was told that I would need to re-purchase and at full price!!! And that my items were no longer available. So incredibly aweful as bought for my daughter for Christmas. Have asked for a call from someone to discuss. No call. Terrible customer service and I will not at all be returning to buy anything further

December 15, 2023
Unprompted review
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Reply from aim'n

Hi Danielle,

Of course very sorry to hear that your package was returned. This happened for some reason and unfortunately we cannot control this process with NZ post. We tried to locate it at our ware house but didn´t and not even sure this will arrive back to us. We have said in several emails that we will help you get a refund for a package you never received, and we have also said you are offered to reorder these products for the same price as in Black week.

Again, it is very sad when circumstances happen along the way with a package and hope you understand that is not something we wish to happen. Also sorry to hear you don´t feel we have helped you best way possible here. We wanted to solve it fast so you could order again to get this in time for Christmas. We have promised you the price reducing but must be needed afterwards since the black week-campaign is over. But still something we have promised you.

Of course we only want our customers to receive their order!
We wish you all good <3

Rated 5 out of 5 stars

Great service

Great service. Shipping updates are amazing. I didn’t have to worry if my package would make it to my home. Thanks for a great shopping experience.

November 27, 2023
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Reply from aim'n

Happy to hear this Lesa, thank you so much for sharing! Hope you will love your aim'ns! <3

Rated 5 out of 5 stars

Just perfect

The fastest delivery and great communication the whole process and the clothing is just perfect my new favourite lounge and gym wear

November 28, 2023
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Reply from aim'n

Hi dear
And so happy to hear this! Thank you! Enjoy your new aim'ns! :)

Rated 5 out of 5 stars

great!

quick delivery l, good fit and fabric

November 19, 2023
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Reply from aim'n

Happy to hear you are happy for your new aim'ns. Thank you for sharing! <3

Rated 5 out of 5 stars

Every pair of tights that I have order…

Every pair of tights that I have order has been everything that you said they would be , I started ordering from this site since 2020 and every pair of tight is like the first time I received them. They wash great and they fit just right . I love them

November 24, 2023
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Reply from aim'n

Thank you for this great feedback. We love to hear from customer that have purchased happy pants from us for a long time and still love them! We hope you will continue to do of course <3

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