From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to... See more
Company replied
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See what reviewers are saying
Always a quality headlamp, I brought one almost 3 years ago just to have the button stop working after having put it through some harsh conditions, dropping it from heights, submerged in high alkaline... See more
No doubt about it, I like you guys a lot. One of the few companies I can suffer subscriber e-mails from. Helpful free information, the option to be notified when items comes back into stock and promp... See more
Excellent communication and knowledgeable staff, great range of stock, fast shipping. Only problem I have noted is that they sometimes charge far too much for postage. I recently purchased a few small... See more
Company replied
Company details
- Hardware Store
- Bearing Supplier
- Fastener Supplier
- Safety and Work Wear Store
- Tool Store
- Welding Supply Store
About AIMS Industrial Supplies
Written by the company
AIMS Industrial Supplies is an industrial supplies store based in Sydney.
We offer a wide range of industrial supplies including Power Transmission, Stainless Steel Fasteners, Hand Tools, Drill Bits, Taps & Dies, Material Handling & Storage, Motors, Hose & Fittings, Safety, Personal Protective Equipment and more.
Contact info
108 Ashford Avenue, 2214, Milperra, NSW, Australia
- 02 9773 0122
- customerservice@aimsindustrial.com.au
- aimsindustrial.com.au
Very fast service delivery product as…
Very fast service delivery product as described and top quality price is far better than rivals would fully recommend this seller
July 21, 2024
The bearing finally arrived and guess…
The bearing finally arrived and guess what it fits.
July 19, 2024
It's all about service - Delivery was evan quicker than…
Delivery was evan quicker than expected..
July 19, 2024
Great product and packaged really well
July 18, 2024
Great service
They had the product I needed and it was sent to me in record time. Now I can finish my project. Great service.
July 18, 2024
I called ahead to make sure the product…
I called ahead to make sure the product I wanted was in stock, I was told it was coming in within a week.
Didn't receive product for 3 weeks.
Product was fine, customer service was polite but really late
Thanks
June 18, 2024
Reply from AIMS Industrial Supplies
Hi Nick,
Thank you for bringing this to our attention, and we apologise for all the inconvenience caused.
Rest assured, we take your feedback seriously and will address the issues with our team.
Despite the delay, I'm glad you had a good experience with our Customer Service team.
If you need anything else or have any further concerns, please don't hesitate to reach out to us directly.
Thank you for your understanding.
Good price fast delivery good products
Good price fast delivery good products. Very happy thankyou
June 18, 2024
FIRSTLY YOU HAD THE PRODUCT WE…
FIRSTLY YOU HAD THE PRODUCT WE REQUIRED,
SECONDLY, THE APPLICATION OF THIS PART KEPT THE COST DOWN IN A SERVICE RELATED AUTOMOTIVE FIELD.
THIRDLY, THE PART WAS AVAILABLE IN AUSTRALIA, AND WAS SUPPLIED WITHOUT DELAY
June 18, 2024
Great thanks
Great thanks
Good quality, timely delivery & reasonably priced. Couldn’t have asked for more
June 18, 2024
Quick delivery and reasonable Price
June 18, 2024
Good communication and product
June 17, 2024
Reply from AIMS Industrial Supplies
Hi Bell,
Thank you for your time in providing feedback.
We've encountered some unexpected hiccups with our stock, which has unfortunately led to delays in processing orders.
We sincerely apologise for the inconvenience caused.
Please rest assured that we are actively working to improve our processes to prevent such delays in the future.
If there's anything else I can assist you with or if you have further concerns, please don't hesitate to let us know.
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